*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from June 12 2024 to October 12 2024 (completion date subject to change). The following areas are affected:
- Select guestrooms
Guests will have access to the following alternate facilities during the renovation:
- Outdoor pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
A winery is attached to this Stellenbosch hotel. Clouds Estate features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This luxury hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle during limited hours is offered to guests.
Clouds Estate has designated areas for smoking.
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of outdoor pools - 2
- Vineyard
- Number of bars/lounges - 1
- Tasting room
- Full-service spa
- Front desk (limited hours)
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2012
- Free WiFi
- Pool sun loungers
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Concierge services
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 13
- Number of floors - 2
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Winery attached
- Garden
Room Amenities
Clouds Estate offers 13 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- Premium bedding
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Individually decorated
- Pillowtop mattress
- TV size: 40
- TV size measurement: inch
- Partially open bathroom
- Furnished balcony or patio
- Connecting/adjoining rooms available
- Separate bedroom
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Netflix
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Electrical adapters/chargers
- Streaming services
- Laptop-friendly workspace
- Heated floor
- Hand-held showerhead
- Roll-in shower
- Wardrobe or closet
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Clouds restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.
Spa Services
The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
- Manicures and pedicures
- Body treatments
- Facial treatments
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: ZAR 700 per room (one way)
- Rollaway bed fee: ZAR 950.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7 AM
Front desk closes daily at 9 PM
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
- Rollaway/extra beds are available for ZAR 950.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Children 11 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in is available.
Hotel Names
- Clouds Estate
- Clouds Estate Apartment Stellenbosch
- Clouds Estate Stellenbosch
- Clouds Estate Hotel Stellenbosch
- Clouds Estate Hotel
- Clouds Estate Hotel
- Clouds Estate Stellenbosch
- Clouds Estate Hotel Stellenbosch
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Hotel Reviews
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