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DoubleTree by Hilton Cape Town - Upper Eastside

4.0 star property

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Photo gallery for DoubleTree by Hilton Cape Town - Upper Eastside

Exterior
Bar (on property)
View from room
Deluxe Loft, 1 King Bed, Kitchenette | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935
  • Groote Schuur Hospital
    ‪18 min walk‬
  • University of Cape Town
    ‪3 min drive‬
  • Castle of Good Hope
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Guest Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Guest Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe, One Twin Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe, One Twin Bed

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Loft, 2 Twin Beds

View from room

Deluxe Loft, 2 Twin Beds

  • 1163 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite

  • 1313 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Kitchenette

Premium bedding, down comforters, pillowtop beds, in-room safe

Loft, 1 King Bed, Kitchenette

  • 883 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed, Kitchenette

View from room

Deluxe Loft, 1 King Bed, Kitchenette

  • 1163 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Cape Town - Upper Eastside

4-star hotel in Salt River
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Cape Town - Upper Eastside offers 183 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 237 square feet (22 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a library, and multilingual staff. Guests can use the indoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available on request) and a beach shuttle. Onsite parking is available (surcharge).

DoubleTree by Hilton Cape Town - Upper Eastside has designated areas for smoking.

English breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Liberty Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 AM on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Self parking on site (ZAR 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 300 for adults and ZAR 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Liberty Restaurant

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (237 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 300 for adults and ZAR 150 for children
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Cape Town Upper Eastside
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Cape Town - Upper Eastside Cape Town
DoubleTree by Hilton Cape Town - Upper Eastside Hotel Cape Town

DoubleTree by Hilton Cape Town - Upper Eastside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 388 reviews
Rating 8 - Good. 152 out of 388 reviews
Rating 6 - Okay. 29 out of 388 reviews
Rating 4 - Poor. 13 out of 388 reviews
Rating 2 - Terrible. 8 out of 388 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff was quick to find us a room with 2 beds.and they did it cheerfully
Stayed 1 night in Nov 2024

6/10 Okay

Angel

Liked: Staff & service
The surroundings of the hotel are not that great, I didn’t feel safe going out for a walk at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Stayed 10 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Angus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

angella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff. Clean hotel
Stayed 9 nights in Aug 2024

8/10 Good

Fredlyn

Liked: Property conditions & facilities
It was nice…..
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Angus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place and friendly people
Stayed 11 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Dina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keri-Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Old Biscuit Mill
Comfortable hotel in a nice part of town. Old Biscuit Mill within walking distance (great restaurants).
Stayed 1 night in Jun 2024

4/10 Poor

Mrs m

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel group should really look into this property. It is dated and the staf, although friendly do not have a grasp of good service.
Stayed 2 nights in Jun 2024

8/10 Good

Gerhard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Angus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay. Hotel is centrally located and close to the waterfront. Staff is welcoming and friendly. The only downside was you have to pay for parking R60 per night.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time in Cape Town will stay again
Stayed 1 night in Apr 2024

8/10 Good

Nirvana

Stayed 1 night in Apr 2024

8/10 Good

Aimee

Stayed 4 nights in Apr 2024

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location and the convinience.
Stayed 5 nights in Mar 2024

2/10 Terrible

Martia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dirty and old. The room felt like a jail cell or hospital room. Luckily I was only there for one night. It was so bad, my partner and I didn’t even use the shower or anything. We left as soon as we woke up.
Stayed 1 night in Mar 2024

8/10 Good

Lugard, West Orange

Stayed 2 nights in Feb 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
So friendly, nothing was too much trouble. Spotless hotel and everything you need in a room
Stayed 1 night in Feb 2024