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@Franschhoek Hotel

3.5 star property

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Photo gallery for @Franschhoek Hotel

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace
Reception hall
Standard Twin Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
R 45, La Brasserie Farm, Franschhoek, Western Cape, 7690
  • La Motte Estate
    ‪1 min drive‬
  • Franschhoek Wine Tram
    ‪3 min drive‬
  • Boschendal Estate
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪50 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Vineyard View

Superior Double Room, Vineyard View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Vineyard View

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • Vineyard view
  • Sleeps 2
  • 1 King Bed

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About this property

@Franschhoek Hotel

3.5-star Franschhoek hotel with private balconies
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
@Franschhoek Hotel offers 69 accommodations with laptop-compatible safes and slippers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. This Franschhoek hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, @Franschhoek Hotel provides an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Onsite self parking and uncovered valet parking are complimentary.

@Franschhoek Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Hey Joe Restaurant - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Hey Joe Restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Sauna
  • Steam room
  • Vineyard
  • Wine tours

Family friendly

  • Baby bath
  • Changing table
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Mini-fridge
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM

Property is also known as

Franschhoek Hotel
@Franschhoek Hotel Hotel
@Franschhoek Hotel Franschhoek
@Franschhoek Hotel Hotel Franschhoek

@Franschhoek Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for two nights, and would happily have stayed much longer! We both felt very blessed that we found such a wonderful hotel in such beautiful and relaxed surroundings. We'll definitely come back and will plan to stay longer. Great base for getting to all the many vineyards and restaurants. The food and facilities were first rate, and there was beer brewed onsite .. what more could you want.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Fabulous hotel - really well thought out rooms and well appointed and equipped- good pool area,vineyard views and food excellent too -staff helpful and would highly recommend as a base to see Franschhoek or a destination get away R&R break. Only issue is finding the place -Google maps took us down the wrong road - better signage required (but general manager very helpful when I rang their website phone number)
Stayed 2 nights in Mar 2025

10/10 Excellent

Owen

Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good modern Hotel , great value

This is a new hotel and they’re having their difficulties. When I called to confirm, they said I didn’t have a reservation. Eventually sorted out . there is a main section, and separate.strips of rooms, beautifully done out very modern with a small little patio area. There is a little bit of construction still going on since it is so new, but overall, it is a very beautiful modern property, about 5-6 minute drive out of town. We were quite near the restaurant, so breakfast was a very short walk from our room. Very nice buffet breakfast. The room itself has coffee, tea little bar area, fridge and very well furnished with gowns and slippers. Price was great and I’m sure as time goes on they will, become a very slick operation. We were kind of rushed to leave, even though they very kindly gave us a late departure, one of us left a fully stocked makeup bag on the bed. When we got home, which was about 45 minutes away, and unpacked, we realized the bag was left on the bed. When we called the hotel, the bag was nowhere to be found, totally our fault, but it would’ve been nice if someone had turned it in to lost and found . The staff are very polite and eager to please, The property is very beautiful, and we were perfectly comfortable in our room. They need a sign roadside to indicate where the hotel is- we drove by several times as we did not see a sign.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Beware of a bait and switch on your reservation

The booking and check-in processes have issues. They tried to sneak us in a lower rate room for the higher rate price. Be aware that they only have two junior suites with separate bedrooms so if you are booking one of those, you probably won’t get what is advertised here. The front desk staff is poorly trained. We had to switch rooms twice to finally get what we paid for in the third room in three days and we had to keep on them about it to make it happen. They kept saying it would be taken care of but every time we followed up, they acted like they had no clue what we were talking about. However, all of the bartenders, waitrons, and housekeepers were excellent. The property is lovely, new, and well-kept and the pea foul are fun to observe.
Stayed 7 nights in Feb 2025

10/10 Excellent

Flurry

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious, complimentary fruits, good breakfast. Difficult to find as there is no road sign, pool too small for the size if the hotel. Complain about missing hair dryer and outside table were not handeld. Booked twin beds were not prepared and it took several calls to get it done.
Stayed 2 nights in Feb 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven Alexander

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful stay in a truly brilliant hotel

The hotel has wonderful facilities and is both comfortable and stylish. The staff were incredible and always very helpful. In particular I would like to thank Cobi and Elana who went above and beyond when we discovered an error with one of our bookings, they really were fantastic!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay here! My room was beautiful! The bed was so comfy and the bathroom was incredible! Staff was lovely and getting around town was very convenient from here.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new and still some snags getting worked out. Asked for a regular coffee pod for the coffee maker and staff said they only had decaf, so supply is clearly an issue. Asked to use a corksrcrew at front desk, and it took them 10 minutes to find one, which had to be delivered from another property (this is the wine country). So some training and supply issues. Once they get up and running, it looks to be a lovely spot. Nice rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property just outside of town. Lovely staff. Everything was brand new and very clean. Breakfast was also fantastic.

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay here! The facilities are gorgeous and the staff is absolutely incredible. The food and beverages at the restaurant are too notch. We loved our stay here, will certainly recommend it to all, and definitely will be back! Amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic hotel

An absolutely stunning hotel. New, modern, beautifully decorated. Everything top class from the facilities to the rooms to the staff. Pool and gym facilities absolutely fantastic. Breakfast was world class as well as the restaurant for dinner. We have to compliment the chef at hey Joe’s restaurant on out of this world food. Staff were friendly and eager to please. I have to say this is one of the best hotels we have ever stayed in . 1000 times over, we will definitely be back on a regular basis. Very reasonably priced for the high standards. Congratulations to owners and management for a fantastic standard and amazing new hotel. The attention to detail is fantastic. Absolutely loved our stay. Extremely highly recommended. Well done
Stayed 1 night in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Super new hotel. Lovely grounds although minor gardening work still ongoing. Lovely new rooms with excellent facilities. Best breakfast on our tour Would have been 10/10 but for the poor tv in room
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant 2-night stay

The hotel had only been open for 5 weeks when we stayed, but we were very impressed with the operation and the facilities available. Very large bed was really comfortable, aircon worked well and the balcony opening out on to a young vineyard was a lovely extra touch. Breakfast on both mornings was great, with lots of options including hot dishes. The gym was well-appointed (by hotel standards), and the sauna was a lovely touch of relaxation during our stay. The stay felt like good value for money - you are a little outside of Franschhoek town, but the vineyards are an easy taxi journey away. The only things I would expect to see which we didn't have, would be filtered water readily available throughout the resort (especially in the gym!), and more toiletries than just body wash and a bar of soap (I'd expect shampoo at a minimum, but conditioner and body moisturiser would be welcome additions). We will certainly consider this hotel again if/when we return to Franschhoek.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice layout, very modern. Nice pool and brewery on property that has great selection of beers and very good menu. Lovely staff! Easy close drive to town and vineyards. Don’t drink and drive! Enjoy!
Stayed 1 night in Dec 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and Brand new hotel, very modern architecture with a Scandinavian flare. Beautiful entrance, grounds, rooms, bathrooms and decor. Great pool area, gym and art sculptures. They own the micro brewery on same property which has great beer and indoor outdoor dining in modern building. Extensive menu, food was delicious especially my morning egg’s Benedict! Great staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Carike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Had a beautiful view from the room, great breakfast, quiet and rooms are very comfy…
Stayed 1 night in Dec 2024