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Hyatt Regency Cape Town

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Cape Town

Sports facility
Lobby
Bar (on property)
Bar (on property)
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
  • Bo Kaap Museum
    1 min walk
  • Urchin
    1 min walk
  • Cape Town Station
    13 min walk
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive

Room options

View all photos for Suite

1 bedroom, premium bedding, down comforters, in-room safe

Suite

  • 747 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite, 2 Bedrooms

  • 1292 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 2 Twin Beds

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

View from room

Room, 2 Twin Beds, Mountain View

  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

View from room

Room, 2 Twin Beds

  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 1 King Bed

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this property

Hyatt Regency Cape Town

5-star hotel in Cape Town City Centre
This hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, and complimentary toiletries. This Cape Town hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Cape Town provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 280 square feet (26 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an area shuttle within 3 km and an airport shuttle (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in November 2020.

Hyatt Regency Cape Town has designated areas for smoking.

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English, French, German, Spanish, Urdu, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (ZAR 1 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 km
  • Free shopping center shuttle
  • Limo/town car service
  • Secured, covered self parking on site (ZAR 140 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (280 square feet of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 450.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for wired internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: ZAR 140 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Hyatt Regency Cape Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 549 reviews" "
Rating 8 - Good. 173 out of 549 reviews" "
Rating 6 - Okay. 38 out of 549 reviews" "
Rating 4 - Poor. 17 out of 549 reviews" "
Rating 2 - Terrible. 12 out of 549 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cressida, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zee and Amin at the front desk was extremely helpful with coordinating family activities. Their knowledge and willingness were greatly appreciated. All of the staff was very welcoming, and I would highly recommend the Hyatt hotel. The area is close to a few restaurants and the Waterfront; great location. The suites were beautiful with a nice view. The variety of foods at breakfast was more than enough, so much variety and it was hot and fresh; made to order. I am definitely staying here again, when I'm back in Cape Town!! Worth every penny.
Stayed 7 nights in Sep 2024

4/10 Poor

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is nice, however I would not stay here again and would advise that anyone avoids this area! Call to prayer, palestine flags, homes painted with the palestine flag and large groups of males hanging about the street attempting to intimidate others. Not a safe area!! AVOID AT ALL COSTS!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Stayed 8 nights in Apr 2024

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great, Sedick was very helpful, beautiful hotel. Thank you for a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Room service was even available late as my flight got canceled and I had to return to the hotel in the late evening hours. Room was cleaned well and everything was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and secure.
Stayed 12 nights in Jul 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

You Sang

Stayed 1 night in Jul 2024

10/10 Excellent

Nikitha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very professional staff who go all out to make you feel at home
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe, quiet and had great food
Stayed 4 nights in Jun 2024

10/10 Excellent

Tanya

Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and took such good care of us!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great customer service, excellent location , delicious breakfast, and very comfortable rooms .
Stayed 5 nights in Jun 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything…a bit sketchy one side of the building but they can’t control that. One very minor suggestion…more hooks in the bathroom. Otherwise everything was exceptional.
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Stayed 2 nights in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
There was a little mix up when we checked in. I booked a Club Room & when I asked about Lounge access, I was told it wasn’t part of the booking. The gal at the front desk called right after I got to my room to apologize for the mix up & yes we did have access to the Lounge. Everyone was extremely nice & helpful! Longke (working at the front desk) was extremely helpful with information about surrounding areas & things to do at the Waterfront! He also kept us laughing!
Stayed 1 night in May 2024

10/10 Excellent

babu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing welcoming staff Great break fast
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Lots of good eating places within 5 minute walk.
Stayed 3 nights in May 2024

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a nice room and view. Regency Club benefits not always clear as there is no lounge. Housekeeping staff very sweet.
Stayed 4 nights in May 2024

10/10 Excellent

Mike

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and attentive. The property is well maintained and the patio area is fantastic. We’d love to come back here especially for the breakfast!
Stayed 4 nights in Apr 2024

10/10 Excellent

wolfgang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Trevious

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was incredibly Great. Staff paid attention & carefully listened to guest to insure comfort away from home.
Stayed 5 nights in Apr 2024