Hollow on the Square City Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hollow on the Square City Hotel

Bar (on property)
Exterior
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
9 Ryk Tulbagh Square, Hans Strydom Ave, Cape Town, Western Cape, 8001
  • Long Street
    2 min walk
  • Tortilla Modern Mexican
    1 min walk
  • Cape Town Station
    7 min walk
  • Cape Town (CPT-Cape Town Intl.)
    15 min drive

Room options

Deluxe Double

  • Sleeps 3
  • 1 Double Bed

Deluxe Single

  • Sleeps 1
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single

  • Sleeps 1
  • 1 Double Bed

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About this property

Hollow on the Square City Hotel

4-star hotel in Cape Town City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and multilingual staff assistance.
Hollow on the Square City Hotel offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available on request). This Cape Town hotel also offers a terrace, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in March 2019.

Hollow on the Square City Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Eighty Ate Squared - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Secured, uncovered self parking on site (ZAR 75 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eighty Ate Squared

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 200 per person
  • Airport shuttle fee: ZAR 900 per room (roundtrip)
  • Uncovered self parking fee: ZAR 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

A car is not required for transportation to and from this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hollow Square Cape Town
Hollow Square Hotel
Hollow Square Hotel Cape Town
Hollow On The Square Cape Town City Hotel South Africa
Hollow on the Square
Hollow On The Square City
Hollow on the Square City Hotel Hotel
Hollow on the Square City Hotel Cape Town
Hollow on the Square City Hotel Hotel Cape Town

Hollow on the Square City Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 132 reviews" "
Rating 8 - Good. 65 out of 132 reviews" "
Rating 6 - Okay. 22 out of 132 reviews" "
Rating 4 - Poor. 4 out of 132 reviews" "
Rating 2 - Terrible. 3 out of 132 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claus R.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located for Exhebition Centre
Good location, waterfrontveasy accessiblebby foot
Stayed 4 nights in May 2024

8/10 Good

Melissa, Port Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff, clean, spacious rooms.
Stayed 2 nights in Nov 2023

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very accommodating
Stayed 2 nights in Dec 2022

10/10 Excellent

Amobichukwu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Donald G

Stayed 1 night in Jun 2019

6/10 Okay

Mzamo

Stayed 1 night in Jan 2020

8/10 Good

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal with a great bonus of a complimentary shuttle to and from the Waterfront (at set times). Room was spacious with generous supply of tea, coffee, toffee and cookies! Staff were very polite and helpful.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and helpful. It was easy to get around the city from this location.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
It does not really look like in the pictures. Rooms and lobby are renovated and are nice and clean. But the inside of the building is missing bits and pieces here and there that makes it look and feel less than what it could be, such as the inside of the elevator missing some stuff. Breakfast was quite unimpressive and service was slow in general, both restaurant and reception. The surrounding areas are not nice to look at during daytime and quite intimidating after dark but nothing happened.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel for decent rate. The area is not that great at night so taxis are recommended.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine
There was a shower issue but it was fixed promptly. Breakfast/bar are basic but adequate. Parking was on-street but in a square with good security and extremely convenient being right at the hotel entrance.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and comfortable. The location is good for a hub to see Cape town. Streets around the plavebid dirty
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Location was ideal for accessing V&A Waterfront and the City Bus tour.
Stayed 3 nights in Nov 2018

8/10 Good

Christine, Arlington

Liked: Staff & service
Good
A fine hotel at a good price.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price. Great location for conferences at the convention center.
Stayed 8 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Cape Town
Good location. Helpful staff.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Happy choice.
Great place. Little too deep into downtown.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in the middle of town.
Very convenient location; intimate hotel and friendly staff.

6/10 Okay

james, uk

Liked: Cleanliness, staff & service, room comfort
Nice quiet hotel and good location.
Couldn’t get WiFi all week. Says it’s free but it was rubbish so had to pay £50 for 3/4G.
Stayed 6 nights in Mar 2018