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Krystal Beach Hotel

3.5 star property

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Photo gallery for Krystal Beach Hotel

Marina
Flat-screen TV
On the beach
Restaurant
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Spa
$120
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
  • Place, Harmony Park
    ‪3 min drive‬
  • Place, Bikini Beach
    ‪3 min drive‬
  • Place, Vergelegen Wine Estate
    ‪16 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Twin Room Seaview

Standard Twin Room Seaview | Water view

Standard Twin Room Seaview

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite Marina view

King Suite Marina view | Minibar, in-room safe, desk, soundproofing

King Suite Marina view

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Seaview

Family Room Seaview | Minibar, in-room safe, desk, soundproofing

Family Room Seaview

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room Seaview

Standard Double Room Seaview | View from room

Standard Double Room Seaview

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex Room Seaview

Duplex Room Seaview | Minibar, in-room safe, desk, soundproofing

Duplex Room Seaview

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite Seaview

Executive Suite Seaview | Minibar, in-room safe, desk, soundproofing

Executive Suite Seaview

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Self Catering Suite Marina view

Self Catering Suite Marina view | Minibar, in-room safe, desk, soundproofing

Self Catering Suite Marina view

  • 753 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Krystal Beach Hotel

3.5-star hotel in Gordon's Bay
Catch some rays at the beach or spend the day relaxing at Krystal Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Krystal Beach Hotel offers 112 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Krystal Beach Hotel features a marina and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Krystal Beach Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Krystal Beach Hotel has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 225 for adults and ZAR 115 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Captain's Table
  • Krystal Restaurant
  • Ooh La La Bar

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Marina
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 225 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 550 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Krystal Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 275 reviews
Rating 8 - Good. 76 out of 275 reviews
Rating 6 - Okay. 17 out of 275 reviews
Rating 4 - Poor. 2 out of 275 reviews
Rating 2 - Terrible. 6 out of 275 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Partha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Eight Night Stay at the Krystal Beach Hotel

We are a family of four who had an 8 night stay at the Krystal Beach Hotel which we consider to be a five star rating (for a four star hotel). Excellent location with fantastic views over Gordon's Bay. Many great aspects to the hotel to support the five star rating including: the family room was very spacious for the four of us, comfortable bedding for excellent nights sleep, daily cleaning/maid service, friendly staff, healthy and filling daily breakfast, good range of meals and drink at competitive prices prices served in the restaurant, access to a gym and many other positive aspects
Stayed 8 nights in Jul 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. They moved me into another room as the lock on my door was faulty. However breakfast prepared food and coffee was always cold. Very noisy people in the passages.
Stayed 5 nights in Jun 2025

10/10 Excellent

Melinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short, but very enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

Chante

Stayed 1 night in Jun 2025

8/10 Good

Maryanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and luxurious. Porter staff excellent and friendly. Breakfast (al le carte) was less than mediocre, with dried out bacon (not crispy!) cold mushroomsWAaitress was less than interested in feedback!
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Stayed 1 night in May 2025

10/10 Excellent

Tersia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Visa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

samir

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

lethukuthula

Liked: Cleanliness, staff & service, amenities
nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Bonita

Stayed 1 night in Mar 2025

10/10 Excellent

Vuyiswa

Stayed 1 night in Feb 2025

10/10 Excellent

qaiss

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sites by the sea side
Stayed 6 nights in Feb 2025

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We had wonderful stay at the Krystal Beach Hotel great location and very friendly staff.
Stayed 4 nights in Feb 2025

8/10 Good

Willem

Stayed 1 night in Nov 2024

10/10 Excellent

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Gordon’s Bay

Stayed 1 night in Jan 2025

8/10 Good

Anthony, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lack lustre approach by the staff. Hotel very quiet but made to wait for 2pm check in. Then had to ask again for room
Stayed 2 nights in Jan 2025

8/10 Good

keshni

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Keshni

Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

It was an amazing experience in front of the ocean. The hotel has everything you need. Pool gym restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 2 week stay was very enjoyable. Amazing breakfast buffet! All round excellent experience.
Stayed 9 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great spot on the Gordon's Bay waterfront about 2km west of city center. Views of Gordon's Bay and False Bay. About 40 minutes from CPT. Comfortable, clean, and friendly
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on our way to The Garden Route. Hotel was nice, quite large and modern. The best part was its location. It was right on the marina and so we were able to walk to several restaurant options. Sunset drinks and dinner over the marina was memorable! Hotel itself is clean and very nice. Parking was underground and secure. Overall, a good choice for a quick stopover.
Stayed 1 night in Oct 2024