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L'ermitage - Franschhoek Chateau & Villas

4.0 star property

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Photo gallery for L'ermitage - Franschhoek Chateau & Villas

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe
Villa, 2 Bedrooms, Mountain View | Terrace/patio
Lake
Standard Villa, 2 Bedrooms | Private kitchen | Microwave, coffee/tea maker, electric kettle
Design Villa, 1 Bedroom, Lake View | Living area | Flat-screen TV, DVD player

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping
  • Kitchen
$229
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
Lambrechts Road, Franschhoek, Western Cape, 7690
  • Place, Mont Rochelle Nature Reserve
    ‪3 min drive‬
  • Place, Franschhoek Wine Tram
    ‪3 min drive‬
  • Place, Huguenot Monument
    ‪3 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪56 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite

  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Lake View

  • 100 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Mountain View

Villa, 2 Bedrooms, Mountain View | Mountain view

Villa, 2 Bedrooms, Mountain View

  • 100 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms

  • 100 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 2 Bedrooms, Lake View

Luxury Villa, 2 Bedrooms, Lake View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 150 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 1 Bedroom

Luxury Villa, 1 Bedroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom

  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom, Lake View

  • 100 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom, Mountain View

  • 100 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Standard Studio, 1 Bedroom

  • 50 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Honeymoon Suite, Lake View

  • 100 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Mountain View

Luxury Suite, Mountain View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, Mountain View

  • 150 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Villa, 2 Bedrooms, River View

Luxury Villa, 2 Bedrooms, River View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, River View

10.0 out of 10
Exceptional
(1 review)
  • 150 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Design Villa, 2 Bedrooms

Design Villa, 2 Bedrooms | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Design Villa, 2 Bedrooms

  • 100 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Design Villa, 2 Bedrooms, Mountain View

Design Villa, 2 Bedrooms, Mountain View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Design Villa, 2 Bedrooms, Mountain View

  • 150 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Similar properties

One Bedroom Lake View Villa 15 | View from room
W-Collection Franschhoek at L'Ermitage
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5.0 out of 5, Exceptional, 3 reviews
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About this property

L'ermitage - Franschhoek Chateau & Villas

4-star Franschhoek hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and 3 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
L'ermitage - Franschhoek Chateau & Villas offers 42 air-conditioned accommodations with DVD players and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Tempur-Pedic beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Franschhoek hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 915 square feet (85 square meters) include conference space. For a surcharge, the property provides an area shuttle within 5 km and an airport shuttle (available on request). This family-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking and valet parking are available on site.

L'ermitage - Franschhoek Chateau & Villas has designated areas for smoking.

L'ermitage - Franschhoek Chateau & Villas has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 915 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 850.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Franschhoek L'Ermitage
L'Ermitage Chateau Villas
L'Ermitage Chateau Villas Hotel
L'Ermitage Chateau Villas Hotel Franschhoek
L'Ermitage Franschhoek
L'Ermitage Franschhoek Chateau
L'Ermitage Franschhoek Chateau Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas
L'Ermitage Franschhoek Chateau Villas Hotel
L'Ermitage Franschhoek Chateau Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
L'Ermitage Franschhoek Chateau
L'ermitage Franschhoek Chateau Villas
L'ermitage - Franschhoek Chateau & Villas Hotel
L'ermitage - Franschhoek Chateau & Villas Franschhoek
L'ermitage - Franschhoek Chateau & Villas Hotel Franschhoek

Reviews

L'ermitage - Franschhoek Chateau & Villas Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 82 reviews
Rating 8 - Good. 26 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

Reviews

10/10 Excellent

NEMER CHIDID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Dipen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hospitality
Stayed 6 nights in Feb 2025

8/10 Good

Teresita, New York

Liked: Cleanliness
Nice property, old facilities and too far from center of the cute town. You'll need a car or uber to get to restaurants, shopping and bars
Stayed 2 nights in Jan 2025

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Noeleen

Stayed 1 night in Jan 2025

8/10 Good

joanne, Southend On Sea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is simply stunning. It’s so charming and the staff are wonderful. It’s a 20 min walk from the Main Street in Franschoek or a few pounds in an Uber. Don’t use the recommended car service from the hotel as it was 3 x more expensive than an Uber. Out toom eas lovely with a small kitchen are and separate dressing room and bathroom with both a huge bath and a separate shower. The buffet breakfast was lovely and the views even better!
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough how friendly and accommodating the staff were. We were a large party (9 people) and they arranged a last minute restaurant reservation and transport for us without any hesitation on a busy evening. Also, the location and the resort itself were breathtaking and their pictures don't do it justice. Will definitely be returning.
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Traveled with group, Traveled with family
We drove 6 hours to have a girls spoil weekend and when we arrived the WiFi and the hot water were not working. We didn’t have hot water until the next morning 9am.
Stayed 2 nights in Feb 2024

2/10 Terrible

JANINE, livermore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sold this room with zero electricity.
Stayed 1 night in Jan 2024

6/10 Okay

stuart

Traveled with family
Disliked: Cleanliness, staff & service

Don't bother with breakfast

the accomodation was ok as always, but the breakfast was an absolute disgrace. Very poor service, being told we had to pay for hollandaise sauce as only buffet available, the food was cold, had to grab staff as they just left us, sat there for 20 mins before being attended to, dirty tables, cold coffee, asked 2 people for hp or tomato sauce, never got - very disappointed, we did this as a present for a wedding anniversary, and was left very underwhelmed. We have to consider if to book with you again, we have been a long term customer of yours and this time was totally let down, even though we paid more than twice as much as normal as high season. The restaurant was not busy, no glasses for orange juice, the juice was empty anyway but besides the point, the staff didn't have uniforms, apart from one guy, dirty t-shirts, most of the staff looked like they just woke up in last nights clothes. Very unprofessional. Very disappointed with the stay if we have to be honest. Your standards have really dropped in the last 12 months.
Stayed 1 night in Jan 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis of calm in wine country…

Amazing little place slightly off the beaten track in Franschoek, but worth it. Had an beautiful villa with amazing staff who couldn’t have been more friendly… would recommend to everyone!
Stayed 2 nights in Dec 2023

8/10 Good

Leslie, St Maarten

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and room amazing. The town center and restaurants are an easy drive away. The only small negative was the light pollution in our room which faced the road. It would be better to take a lake view room. All in all a wonderful stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Allyson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect spot for a weekend away

I made a booking at this hotel for a weekend away with friends and it was fantastic. The room was spacious and well equipped with everything we needed. We chose to have breakfast included in the stay which was delicious and abundant. Tucked under the mountains, the villa's made us feel like we were in our own little French Village. The hotel is slightly outside of the main street of Franschhoek, so it helped that we had our own car for easy access in and out of town.
Stayed 2 nights in Jun 2023

10/10 Excellent

Fran Van

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Janine

Stayed 1 night in May 2022

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a gem

Excellent property for a luxury get away
Stayed 1 night in Feb 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel to use

We read very average reviews on this hotel but we’re pleAsantly surprised. Rooms were clean staff were friendly and breakfasts were fine
Stayed 2 nights in Jan 2022

10/10 Excellent

Vezi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

CHERYL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WEEKEND AWAY

Our stay was amazing - Gavin and his staff were amazing all requests were attended to and nothing was too much trouble. Thank you
Stayed 1 night in Nov 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Louw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021