2/10 Terrible
Anina
Oct 30, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my most terrible experience thus far, and has visited many many countries and places. It is a backpackers, or hostel type of place at best. I felt unsafe, had no privacy, had three doors linked into my unit from the surrounding rooms, and I could hear every noise and breath of all the other units. Room services was said to be every over day with long stays, and those times servicing the room was skipped twice. The shower was terrible, the floor not sloped correctly for an open shower and the workmanship in the unit is sloppy and falling apart. Rails fall from the walls, and a fan were placed in the room with no plug that was a fit in any of the plugs in the room. I felt that anyone of the linked rooms, could at any time enter my unit and the street noises and surroundings were unsettling. I complained twice and no one of the staff even considered moving me to an inside unit within the guesthouse and not the outside units that was clearly for contract workers and long stay clients. Also when you are in the outside units, you would need to exit your unit walk across an unsafe street and prey that someone at the main house would open the door and help you. Even the main house had a security gate that was open all the time, but the front door gated, but everyone apparently knew to stick your arm into the gate opening and press the button on the inside to let yourself in. Quite common knowledge around there and in the vicinity. Surpassing terrible....
Anina
Stayed 12 nights in Oct 2023
