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One&Only Cape Town

5.0 star property

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Photo gallery for One&Only Cape Town

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Suite (Table Mountain) | View from room
Presidential Suite | Mountain view
2 restaurants, breakfast, lunch, dinner served; local cuisine
Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    ‪1 min walk‬
  • Bree Street
    ‪2 min drive‬
  • Cape Town Stadium
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪20 min drive‬

Room options

View all photos for Grand Suite, 1 Bedroom, Marina View

Premium bedding, down comforters, pillowtop beds, free minibar items

Grand Suite, 1 Bedroom, Marina View

  • 1668 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Island)

Suite, 1 Bedroom (Island) | Premium bedding, down comforters, pillowtop beds, free minibar items

Suite, 1 Bedroom (Island)

  • 1238 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View | Premium bedding, down comforters, pillowtop beds, free minibar items

Suite, 1 Bedroom, Marina View

  • 1324 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Island)

Superior Room, 1 King Bed (Island) | Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed (Island)

  • 747 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Island)

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 2 Queen Beds (Island)

  • 786 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbor View (Marina)

Room, 1 King Bed, Harbor View (Marina) | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 King Bed, Harbor View (Marina)

  • 676 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbor View (Marina)

Room, 2 Queen Beds, Harbor View (Marina) | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Queen Beds, Harbor View (Marina)

  • 678 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Marina)

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 King Bed, Mountain View (Marina)

  • 676 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Marina)

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Queen Beds, Mountain View (Marina)

  • 676 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Mountain View (Marina)

Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Room, 1 King Bed, Mountain View (Marina)

  • 678 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Mountain View (Marina)

Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Room, 2 Queen Beds, Mountain View (Marina)

  • 678 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (Island)

Premium bedding, down comforters, pillowtop beds, free minibar items

Family Suite, 2 Bedrooms (Island)

  • 2734 sq ft
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Grand Suite, 1 Bedroom (Island)

Premium bedding, down comforters, pillowtop beds, free minibar items

Grand Suite, 1 Bedroom (Island)

  • 1672 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Premiere)

Premium bedding, down comforters, pillowtop beds, free minibar items

Family Suite, 2 Bedrooms (Premiere)

  • 2348 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, free minibar items

Family Suite, 2 Bedrooms

  • 2348 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite (Table Mountain)

Suite (Table Mountain) | Premium bedding, down comforters, pillowtop beds, free minibar items

Suite (Table Mountain)

  • 3416 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, pillowtop beds, free minibar items

Presidential Suite

  • 4122.6 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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About this property

One&Only Cape Town

5-star hotel in Victoria and Alfred Waterfront
Along with 2 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One and Only Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, One&Only Cape Town features a marina and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 2 meeting rooms, and limo/town car service. Event facilities measuring 3927 square feet (365 square meters) include conference space. This luxury hotel also offers a hot tub, a 24-hour fitness center, and a sauna. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

One&Only Cape Town has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Rooi - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Nobu - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Isola - This poolside restaurant serves lunch, dinner, and light fare. Open daily.
Vista Bar and Lounge - This lobby lounge serves brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Isola
  • Nobu
  • Rooi
  • Vista Bar and Lounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Boat tours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,927 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 2850 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: ZAR 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 2850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

One&Only Cape Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 292 out of 349 reviews
Rating 8 - Good. 41 out of 349 reviews
Rating 6 - Okay. 6 out of 349 reviews
Rating 4 - Poor. 6 out of 349 reviews
Rating 2 - Terrible. 4 out of 349 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joseph, Fort Myers

Liked: Cleanliness, staff & service
I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dr Yunus

Liked: Cleanliness, staff & service
Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

10/10 Excellent

Gaby, New York

Stayed 1 night in Jul 2024

4/10 Poor

Ermelinda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Stayed 3 nights in Mar 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Demetris

Stayed 1 night in May 2024

10/10 Excellent

Pamela

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Stayed 4 nights in May 2024

10/10 Excellent

Cyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this hotel... the location, the staff, the accommodation, the dining, the service... all were world class
Stayed 7 nights in Apr 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing customer service I have ever received! Everyone from the front door, the concierge staff to the wait staff! Beautiful property and perfectly appointed rooms! Loved the One and Only..:so aptly named!
Stayed 4 nights in Apr 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
From walking in to leaving. The staff and management were exceptional…
Stayed 2 nights in Feb 2024

10/10 Excellent

Khurelbaatar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotels in CT and it gets pretty busy during conferences.
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel experience simply wonderful! Great location, very friendly and lovely service
Stayed 1 night in Nov 2023

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff great hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher, Milton Keynes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property. Friendly, welcoming and helpful staff. Gold status not recognised until prompted. Despite the breakfast buffet being high quality and huge, the busy breakfast room (with sticky tables) reminds you this is a big hotel. Nobu restaurant superb. Other food only 8/10.
Stayed 4 nights in Sep 2023

10/10 Excellent

eliza, greenwich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Vineeta

Stayed 5 nights in Aug 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the One&Only Cape Town. Perfect location for walking around, food and service were excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Talib

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 6 nights in Jun 2023

10/10 Excellent

Wadha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 1 night in Jun 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Best hotel we stayed in CT, clean and exceptionally luxurious. Would stay again
Stayed 1 night in May 2023

10/10 Excellent

Tembi Theresa

Stayed 1 night in May 2023

10/10 Excellent

Hamed, West Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could tell the staff really cares and take pride in their work. Really enjoyed the lounge - its absolutely breathtaking... beautiful views and great food. A good combination!
Stayed 4 nights in Mar 2023