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Family Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Palm House Boutique Hotel and Spa features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 5.00 kilometers and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in November 2023.

Palm House Boutique Hotel and Spa is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Terrace
  • Luggage storage
  • Free continental breakfast
  • Concierge services
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 15
  • Number of floors - 2
  • No accessible airport shuttle
  • Number of buildings/towers - 5
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Smooth flooring in public areas
  • Hardwood flooring in public areas
  • Couples/private dining
  • Coffee/tea in common areas
  • Area rugs in public areas
  • Newspapers in lobby (surcharge)
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Nature reserve
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Room Amenities

Palm House Boutique Hotel and Spa offers 15 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Cape Town hotel provides complimentary wireless Internet access. 50-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Cable/satellite TV service
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Premium bedding
  • Free bottled water
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • TV size: 50
  • TV size measurement: inch
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 2
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Electrical adapters/chargers
  • Wardrobe or closet
  • Meal delivery service available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

La Carte - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

De Tafel - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: ZAR 1000 per vehicle (roundtrip, maximum occupancy 0)
  • Crib (infant bed) fee: ZAR 300 per night
  • Rollaway bed fee: ZAR 850.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

Car not required

Restricted number of spaces per unit

Number of spaces per unit - 1

Staffed front desk

No elevators

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 850.0 per day.
  • Cribs (infant beds) are available for ZAR 300 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 10:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Hotel Names

  • Palm Cape Town
  • Palm House Cape Town
  • Palm House Guesthouse Cape Town
  • Palm House Guesthouse
  • Palm House
  • Palm House Spa Cape Town
  • Palm House Boutique Hotel Spa
  • Palm House Boutique Hotel and Spa Hotel
  • Palm House Boutique Hotel and Spa Cape Town
  • Palm House Boutique Hotel and Spa Hotel Cape Town

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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