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Palm House Boutique Hotel and Spa

4.0 star property

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Front of property
Family Suite | Premium bedding, minibar, in-room safe, iron/ironing board
Exterior
Bar (on property)
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Pool

Explore the area

Map
10 Oxford Street, Wynberg, Cape Town, Western Cape, 7800
  • Kirstenbosch National Botanical Gardens
    ‪5 min drive‬
  • University of Cape Town
    ‪7 min drive‬
  • Table Mountain
    ‪19 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

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About this property

Palm House Boutique Hotel and Spa

4-star hotel in Kenilworth
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Palm House Boutique Hotel and Spa offers 15 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. 50-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Palm House Boutique Hotel and Spa features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 5.00 kilometers and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in November 2023.

Palm House Boutique Hotel and Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
La Carte - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
De Tafel - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • de Tafel
  • La Carte

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 5 buildings
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 850.0 per day
Cribs (infant beds) are available for ZAR 300 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 1000 per vehicle (roundtrip, maximum occupancy 0)
  • Crib (infant bed) fee: ZAR 300 per night
  • Rollaway bed fee: ZAR 850.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Property Registration Number 2023 / 892437 / 07

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Palm Cape Town
Palm House Cape Town
Palm House Guesthouse Cape Town
Palm House Guesthouse
Palm House
Palm House Spa Cape Town
Palm House Boutique Hotel Spa
Palm House Boutique Hotel and Spa Hotel
Palm House Boutique Hotel and Spa Cape Town
Palm House Boutique Hotel and Spa Hotel Cape Town

Palm House Boutique Hotel and Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 7 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Koos

Liked: Cleanliness, staff & service
This is, an amazing boutique hotel. The staff are super friendly, very knoledgeable and helpfull. The rooms are very tastefull and comfortable. The cuisine is excellent. The breakfast is absolutely amazing. Excellent!! Can't wait to go back
Stayed 1 night in Dec 2024

10/10 Excellent

Hylton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, friendly and attentive staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Riki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly elegant and cozy place to stay. The heated swimming pool left me feeling energized, the sauna refreshed me, and the spa made me feel rejuvenated. The staff are all incredibly polite, friendly, and helpful. I will definitely return the next time I'm in Cape Town. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEAUTIFUL BOUTIQUE HOTEL

Beautiful kept accommodation, all recently renovated, attention to detail 👍 Staff were very friendly, helpful and professional, nothing was too unusual trouble and all with smiles on their faces. Would definitely return.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

This place was tranquil, beautiful and total luxury. The owner and all the staff were friendly and accomodating, nothing was too much to ask. One of the best places we've ever stayed!
Stayed 3 nights in Feb 2024

10/10 Excellent

Clive

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024