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Protea Hotel by Marriott Cape Town Cape Castle

3.0 star property

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Aerial view
Indoor pool, outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, iron/ironing board, WiFi
Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
3 Main Road, Green Point, Cape Town, Western Cape, 8001
  • Cape Town Stadium
    ‪12 min walk‬
  • Two Oceans Aquarium
    ‪13 min walk‬
  • Bree Street
    ‪13 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

Room options

Similar properties

View from property

Protea Hotel by Marriott Cape Town Mowbray

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (132)
The price is $131
per night
$152 total
includes taxes & fees
Mar 4 - Mar 5
Protea Hotel by Marriott Cape Town Mowbray

About this property

Protea Hotel by Marriott Cape Town Cape Castle

3-star hotel in Cape Town City Centre
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Protea Hotel by Marriott Cape Town Cape Castle offers 65 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cape Town hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with cable channels. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Protea Hotel by Marriott Cape Town Cape Castle provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This 3-star property offers access to a 24-hour business center. This family-friendly hotel also offers a terrace, multilingual staff, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Protea Hotel by Marriott Cape Town Cape Castle has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel by Marriott Cape Town Cape Castle has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 50 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (ZAR 50 per hour)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (ZAR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 190 to 190 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 190 to 190 per person
  • Fee for in-room wireless internet: ZAR 50.00 per hour (rates may vary)
  • Fee for in-room wired internet: ZAR 50.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: ZAR 50 per hour (rates may vary)
  • Airport shuttle fee: ZAR 350 per person (roundtrip)
  • Self parking fee: ZAR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cape Castle
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Protea Hotel by Marriott Cape Town Cape Castle Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 202 reviews
Rating 8 - Good. 89 out of 202 reviews
Rating 6 - Okay. 43 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 2 out of 202 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andries

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 4 nights in Mar 2020

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.
Stayed 1 night in Feb 2020

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and convenient
Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.
Stayed 8 nights in Dec 2019

10/10 Excellent

Melony

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fine for a night, but not an extended stay
The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.
Stayed 5 nights in Dec 2019

8/10 Good

OneO

Liked: Staff & service
View og tablemount is beautiful, However facility is too old. Especially bath
Stayed 3 nights in Nov 2019

6/10 Okay

aaron

Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

sanjeev

Liked: Cleanliness, property conditions & facilities, room comfort
Access issue
I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.
Stayed 1 night in Oct 2019

8/10 Good

KRTA, LA, CA

Liked: Staff & service, amenities, property conditions & facilities
This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was pleasant, the staff were friendly and I would stay again.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff, but hotel condition is old.
Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.
Stayed 4 nights in Jan 2019

10/10 Excellent

Marius

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.
Stayed 7 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, room comfort
Great location for DIY apart hotel
Great location and very reasonable facilities if you get the studio apartment and can make use of the living room and kitchen. Don’t expect any extensive service from the front desk beyond struggling to open the parking garage. WiFi’s functions b at low speed. Still a nice environment nearby and 15 minutes walk to the V&A complex.
Stayed 4 nights in Dec 2018

10/10 Excellent

Nofil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
It was amazing. The hotel is in a prime location right opposite V&A Waterfront. Wifi was a bit poor but the rest was amazing.
Stayed 2 nights in Nov 2018

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to suite without asking. Room was huge and had a great view. Furnishings and decor just a bit tired but everything was clean and comfortable. Had a really big 2-person tub but did not use it due to the recent water issues. Conversely, the shower stall was cramped for me (6 ft., 170 lb. male). Thanks
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

AC unit to old to noise nedd a update room furnuture to old room nedds to be renomated
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Gavin, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the price point the location is great walk to the waterfront as well as other shops, cafes, supermarkets etc. Room was nothing flashy but it was modern, clean and spacious. Great views on the higher floors. Lots of fresh fruit and eggs cooked to order for breakfast. Pool is nice although the busy street runs by it. The entrance is a bit confusing...I used the man door to the parking garage and then up the elevator...still not sure if there was another way in and I got locked out once. Wifi is spotty, itll drive you nuts.
Stayed 3 nights in Sep 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific place to stay
Very convenient location hotel staff was wonderful , Very safe hotel, clean , And I should repeat it’s a very convenient location
Stayed 8 nights in Sep 2018

10/10 Excellent

THANDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice to stay in this hotel and the staff