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Protea Hotel by Marriott Cape Town Sea Point

4.0 star property

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Photo gallery for Protea Hotel by Marriott Cape Town Sea Point

Exterior
View from property
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, soundproofing
Room, 1 King Bed, Partial Sea View (Balcony) | In-room safe, desk, laptop workspace, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
Arthur's Road, Cape Town, Western Cape, 8001
  • Milton Beach
    ‪3 min walk‬
  • Sea Point Pavillion
    ‪6 min walk‬
  • Sea Point Swimming Pool
    ‪6 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Non Smoking

  • 331 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony

Room, 2 Twin Beds, Non Smoking, Balcony | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Twin Beds, Non Smoking, Balcony

  • 260 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Lounge

Junior Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Non Smoking

  • 331 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony, Mountain View

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Balcony, Mountain View

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View (Balcony)

Room, 1 King Bed, Partial Sea View (Balcony) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Partial Sea View (Balcony)

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Non Smoking

  • 168 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking, Balcony

  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Protea Hotel by Marriott Cape Town Sea Point

4-star hotel in Sea Point
At Protea Hotel by Marriott Cape Town Sea Point, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. Housekeeping is available on request.
Protea Hotel by Marriott Cape Town Sea Point offers 124 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Protea Hotel by Marriott Cape Town Sea Point features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Protea Hotel by Marriott Cape Town Sea Point has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spur - This family restaurant overlooks the ocean. A children's menu is available.
La Cafe - This café serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Secured, covered self parking on site (ZAR 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • La Cafe
  • Spur

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 750 per person (one-way)
  • Covered self parking fee: ZAR 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Marriott Cape Town Sea Point
Protea Hotel Sea Point Cape Town
Protea Sea Point
Protea Sea Point Cape Town
Sea Point Protea Hotel
Protea Hotel Sea Point Cape Town, South Africa
Protea Hotel
Protea
Protea Hotel Cape Town
Protea Hotel by Marriott Cape Town Sea Point Hotel
Protea Hotel by Marriott Cape Town Sea Point Cape Town
Protea Hotel by Marriott Cape Town Sea Point Hotel Cape Town

Protea Hotel by Marriott Cape Town Sea Point Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 248 reviews
Rating 8 - Good. 87 out of 248 reviews
Rating 6 - Okay. 40 out of 248 reviews
Rating 4 - Poor. 22 out of 248 reviews
Rating 2 - Terrible. 10 out of 248 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you need.
Perfect location for a few nights in Cape Town. Staff were absolutely fantastic throughout. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

6/10 Okay

Monique

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, amazing breakfast.
Really good location, amazing breakfast but a slow and frustrating check in. Took more than hour and half and the booking could not be found. I had to contact Hotels.com as the customer to resolve the issue.
Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My prepaid guests came from the airport and were informed with no notice that the hotel was overbooked and they would be kicked to a different, very inconvenient location. Unacceptable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hatiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best protea hotel in cape town. Spacious room, clean, great facilities, friendly staff, excellent overall. Will definitely come back ☺️
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Stayed 2 nights in Jul 2024

8/10 Good

Douglas

Stayed 5 nights in May 2024

10/10 Excellent

Susan

Liked: Amenities
Staff all very helpful and friendly, remembering breakfast tea preferences without being asked. Lots of advice from front of house and doormen about various places of interest. Room clean, set up as single beds as I was lone traveller, but happy to make it into double as my preference. Bathroom clean, fresh towels every day, could improve shower curtain though to glass side instead. (My only complaint) again personal preference. Two minutes to sea front. Restaurant attached very cheerful, staff singing Happy Birthday to guests and occasional burst of line dancing, all good family friendly fun. I would certainly recommend and return.
Stayed 8 nights in Mar 2024

8/10 Good

Chantell

Liked: Staff & service, room comfort
A nice view
Stayed 4 nights in Feb 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 6 nights in Feb 2024

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around
Stayed 1 night in Feb 2024

2/10 Terrible

A

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Amanuel

Traveled with family and small children
Disliked: Amenities
We recently stayed at this hotel, and we had a mix feeling. On the positive side, the staff and service during breakfast were outstanding. We enjoyed the food and the friendly people working in the kitchen and serving, the likes of Pearl, Maureen, Sami, Kua.. (I forget her full name, but she works in the kitchen). However, on the downside, I must express our disappointment with the room service. Throughout my stay, I consistently encountered issues such as missing towels, shompoo, water bottle... etc. Regrettably, I found myself having to contact the reception almost every day to request room service. I had hoped that these concerns would be resolved promptly after my initial call, but unfortunately, this was not the case. Additionally, I expressed a desire to change room due to my dissatisfaction with the location, but this request was not fulfilled. The high hotel room fee does not align with the level of service provided. While there were positive aspects, the recurring issues with room service and the unmet room change request left a lasting negative impression on my stay.
Stayed 10 nights in Dec 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel that shines like a great diamond
This is a highly polished hotel set in a safe area of Cape Town. The staff do glisten in any light. Without exception they are all friendly and attentive - I know because I saw them interacting with other guests and we all experienced their polished service standards. They are well motivated and it shows. Be there to know that each feels part of the team striving to deliver a warm and friendly experience for their guests.
Stayed 5 nights in Nov 2023

10/10 Excellent

helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good - excellent staff
Stayed 1 night in Nov 2023

2/10 Terrible

Tolulope

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t stay there
I couldn’t stay at the property because it was worse.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was our shower drain randomly gurgled loudly. Everything else was spectacular
Stayed 4 nights in Nov 2023

8/10 Good

Aleksandr

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and spacious. Staff friendly helpful.
Stayed 1 night in Sep 2023

8/10 Good

Umaru, Teaneck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Staff was very considerate and helpful! The doorman Joel was always looking out for me since I was a single traveler and gave me guidance. Definitely Would stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Donna L

Traveled with partner
Liked: Cleanliness
After flying for 21 hours we were told the hotel was overbooked and we didn't have a room. Say what??? We had made our reservation 8 plus months in advance, so hard to understand. The good news is we were booked at a sister property, Fire & Ice. Not as nice a location, but we made it work. Lost of day of sightseeing due to having to transfer back to original property. The Front Desk was excellent at arranging our transportation to new property and back again, but change of hotel added unwanted stress to our vacation. The property is older and housekeeping was a little slow in cleaning room. Didn't show up at all on day 1. We had to dump our trash ourselves. The location is excellent, close to 2 grocery stores: Pick N Pay and Checkers. Pick N Pay better value for the money. 1 block from Hop On Hop Off bus stop. Liquor store 1 block away. Several restaurants nearby. 1 block from the beach. Overall, good value for price, but don't expect a fancy room because it is definitely dated.
Stayed 1 night in May 2023

4/10 Poor

Ronnie and jenny

Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023