See all properties

Protea Hotel by Marriott Franschhoek

4.0 star property

Choose dates to view prices

Photo gallery for Protea Hotel by Marriott Franschhoek

Outdoor pool
Bar (on property)
Reception
Lobby
Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
33/34 Huguenot Road, Franschhoek, Western Cape, 7690
  • Dutch Reformed Church
    ‪4 min walk‬
  • Franschhoek Art House
    ‪4 min walk‬
  • Franschhoek Town Hall
    ‪5 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪59 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room | 40-inch LCD TV with satellite channels, TV, Netflix

Apartment, 1 Bedroom

  • 43 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 35 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 45 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

@Franschhoek Hotel

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (20)
@Franschhoek Hotel

About this property

Protea Hotel by Marriott Franschhoek

4-star Franschhoek hotel walkable to Franschhoek Town Hall
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Franschhoek offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Protea Hotel by Marriott Franschhoek is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Protea Hotel by Marriott Franschhoek has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 195 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Biodegradable coffee stirrers available
  • Built in 1880
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 195 per person
  • Airport shuttle fee: ZAR 1250 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Franschhoek Protea Hotel
Protea Franschhoek
Protea Hotel Marriott Franschhoek
Protea Marriott Franschhoek
Protea By Marriott Franschhoek
Protea Hotel by Marriott Franschhoek Hotel
Protea Hotel by Marriott Franschhoek Franschhoek
Protea Hotel by Marriott Franschhoek Hotel Franschhoek

Protea Hotel by Marriott Franschhoek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 292 reviews
Rating 8 - Good. 95 out of 292 reviews
Rating 6 - Okay. 21 out of 292 reviews
Rating 4 - Poor. 7 out of 292 reviews
Rating 2 - Terrible. 6 out of 292 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, Bradford

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice room with great bathroom. Breakfast not a huge choice but what they had was v good and lovely coffee. Hassar Grill on site is also really good with great service. Will be back!
Stayed 3 nights in Nov 2024

6/10 Okay

Nathan

Liked: Cleanliness
Clean and centrally located, but I think I could have found better options if I had done more research. The breakfast was just okay and the hotel experience felt generic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break 👍
Very good experience in every aspect and all staff extremely friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great hotel
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pick a room at the courtyard or at the back. The front rooms are nice but the road can be a bit noisy and there was construction work across the road which did not help
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Honor

Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here for the Literature Festival We’ll be back Thanks so much
Stayed 2 nights in May 2024

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
weekend away at the hotel was amazing from the time of check in to departure the staff couldnt do more for me, they really made me feel very welcome. even the cleaning staff were very friendly. the staff were all very pleasant and seemed to enjoy their job.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel set next to residential area. Staff were amazingly friendly and nothing too much trouble.
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location in the centre of the town
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sited in the heart of the town this hotel is an oasis of peace. The staff are amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Chanel

Traveled with partner
Comfortable hotel. Hussar Grill on property grounds excellent. Great location.
Stayed 5 nights in Mar 2024

10/10 Excellent

erik j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holiday in Franschhoek.
Friendly, efficient staff, lovely room, excellent location in beautiful Franschhoek, excellent food. Hussars Restaurant has a wide menu and everything we were served was delicious. Great wine range, fair prices and jammed with happy customers, a great vibe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gillian

Stayed 2 nights in Mar 2024

10/10 Excellent

Trevor

Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb facilities and very friendly staff. Highly recommend this hotel to anybody planning a visit to the area
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with very short walk all the shops, Restaurants etc.
Stayed 4 nights in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
The hotel was fantastic, really clean and well maintained with nice large rooms and bathrooms. All of the staff were amazing from reception to breakfast and bar teams. The location is fab - short walk to wine tram and all the restaurants in town.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous one night stay
Bright, airy and beautifully decorated this hotel was exceptionally clean. The bed was comfortable and bathroom with a nice big shower and bath. There was a lovely pool to dip into surrounded by loungers. The service from security to all the staff, especially Ennoch from Hussar Grill, looked after us well. The only fly in the ointment was a waiter knocking on our door after we’d retired to ask us to sign a receipt for 2 drinks which we hadn’t had. Then to be given the bill the next day on departure was rather annoying to say the least so the hotel needs to sort that out so that cannot happen again. However we would return.
Stayed 1 night in Feb 2024