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Southern Sun Newlands

4.0 star property

Choose dates to view prices

Photo gallery for Southern Sun Newlands

Property entrance
Lobby
Interior entrance
Bar (on property)
Suite | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
7 Main Road, Newlands, Cape Town, Western Cape, 7700
  • Newlands Cricket Ground
    ‪5 min walk‬
  • University of Cape Town
    ‪4 min drive‬
  • Kirstenbosch National Botanical Gardens
    ‪10 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Two Double Beds

Double Room with Two Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Double Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Southern Sun Newlands

4-star hotel in Newlands
2 restaurants, a bar/lounge, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Southern Sun Newlands offers 162 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 6728 square feet (625 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured self parking is complimentary.

Southern Sun Newlands has designated areas for smoking.

Newlands Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Bihari - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bihari
  • Newlands Cafe

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Baby bath
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,728 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 28-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 450 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property Registration Number 4950199705

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Newlands Southern Sun
Newlands Sun
Southern Sun Newlands
Southern Sun Newlands Hotel
Sun Newlands
Sun Newlands Hotel
Southern Sun Newlands Hotel Cape Town
Southern Sun Newlands Cape Town
Southern Sun Newlands Hotel
Southern Sun Newlands Cape Town
Southern Sun Newlands Hotel Cape Town

Southern Sun Newlands Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 5 out of 83 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Zahir

Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 6 guys in total staying at your Hotel and they have all complained! I am shocked to see your rating is so high when we had 6 unhappy guests.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked in a bunch of employees into the Hotel for a client event close by and the feedback has been terrible!
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was told by my CEO that this Hotel is terrible and he will never stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Emmanuel Atta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience during our time
Stayed 6 nights in Nov 2024

6/10 Okay

y b

Business traveler
Liked: Cleanliness
Hotel.and rooms and bathrooms need renovation. No showet in room. And no tap mixers in baths
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Sun never fails to deliver.
The Southern Sun chain is an African institution that has been operating for years. I always use it whenever I can as it never fails to deliver on its service and it always feels like coming home. The Newlands team are always very friendly and the food is amazing. The breakfast buffet will also set you up for the day with its vast choices. Rooms are spotless.
Stayed 4 nights in Sep 2024

6/10 Okay

Kristin, Leyland

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I absolutely loved staying here. The staff is so kind, the room was warm and cozy in the cold rainy weather, and the breakfast is amazing!!!! Really, stay here for the breakfast. They have everything and lots of it. Excellent coffee! We loved it. Our room had a lovely view of Table Mountain.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bhavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2024

10/10 Excellent

Shani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

J

Stayed 1 night in Jan 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. Driver was also very polite and punctual.
Stayed 1 night in Jan 2024

8/10 Good

Amanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at this hotel was generally enjoyable, with just a minor hiccup that impacted our experience. The only issue we encountered was with the fridge in our room. Hoping to keep some food and drinks fresh, we utilized the fridge, only to discover that it wasn't working as expected. We were informed that it's a cooler, not a fridge, but unfortunately, the cooling function wasn't operational at all. As a result, we had to discard the perishable items we had purchased. Despite this inconvenience, we want to highlight that our overall satisfaction with the hotel remains high. The level of service provided by the staff was commendable, and they were responsive to our needs throughout our stay
Stayed 4 nights in Dec 2023

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at counter etc. Very helpfull. However dinner service/duration etc needs improvement. Was not happy with service. Breakfast service again was excellent.
Stayed 1 night in Dec 2023

6/10 Okay

Karien

Stayed 2 nights in Nov 2023

10/10 Excellent

Mandy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, great location and great staff
The hotel was very clean and exceeded our expectations. We had a last minute late night booking and the staff especially Helena was waiting for us to check in. She was very helpful and made a long night enjoyable. The breakfast in the morning was excellent and the location was amazing.
Stayed 1 night in Apr 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service
Great location in a nice upmarket & safe area in Cape Town (behind Table Mountain). Some good restaurants in walking distance around. Great parking. Room was a decent size, however smelt of tobacco smoke. It could do with an upgrade & freshen up. The only USB charger point we found was on the back of the TV (but only charged with the TV on). Could do with a few more points elsewhere in the room, as all other hotels we have stayed in have. The shower (in bath) was a nightmare to use, difficult taps to turn, meaning hot water continued to run until husband's muscle power could turn it off. Not great having extremely hot water running when children using it. Despite negatives, would stay again for location.
Stayed 1 night in Apr 2023

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023