*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Sugar Hotel features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This luxury hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis.
Sugar Hotel has designated areas for smoking.
- Barbecue grill(s)
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2004
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Babysitting or childcare (surcharge)
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Free parking nearby
- Offsite parking discounted rates available
- Hair salon
- Breakfast available (surcharge)
- Number of restaurants - 1
- Train station pickup (surcharge)
- Concierge services
- Designated smoking areas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 8
- Number of floors - 3
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Family property
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Refrigerator
Room Amenities
Sugar Hotel offers 8 accommodations with iPod docking stations and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cape Town hotel provides complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Premium TV channels
- In-room childcare (surcharge)
- Shower only
- Satellite TV service
- Free WiFi
- LCD TV
- TV size: 32
- iPod docking station
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Free self parking , Parking (limited spaces) , Free parking nearby , Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning.
Sugar Hotel has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Swedish massage
- Number of treatment rooms 1
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately ZAR 120 to 150 per person
- Airport shuttle fee: ZAR 395 per room (one way)
- Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 3
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Carbon monoxide detector
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Luxury City Hotel
- Sugar Luxury
- Sugar Luxury City
- Sugar Luxury City Hotel
- Sugar Luxury Hotel
- Sugar Hotel Cape Town
- Sugar Hotel
- Sugar Cape Town
- Sugar Hotel And Spa
- Sugar Hotel Cape Town Central
- Sugar Hotel & Spa Cape Town, South Africa
- Sugar Hotel & Spa Cape Town South Africa
- Sugar Luxury City Hotel Spa
- Sugar Hotel Hotel
- Sugar Hotel Cape Town
- Sugar Hotel Hotel Cape Town
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Hotel Reviews
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