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The Grey Hotel

4.0 star property

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Photo gallery for The Grey Hotel

Seasonal outdoor pool
Seasonal outdoor pool
Reception
Room (8) | Frette Italian sheets, premium bedding, down comforters
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
49 Napier Street, De Waterkant, Cape Town, Western Cape, 8001
  • Bree Street
    ‪6 min walk‬
  • Greenmarket Square
    ‪8 min walk‬
  • Long Street
    ‪10 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Business Double Room (1)

Business Double Room (1) | Frette Italian sheets, premium bedding, down comforters

Business Double Room (1)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (7)

Room (7) | Frette Italian sheets, premium bedding, down comforters

Room (7)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (8)

Room (8) | Frette Italian sheets, premium bedding, down comforters

Room (8)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (5)

Room (5) | Frette Italian sheets, premium bedding, down comforters

Room (5)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (6)

Room (6) | Frette Italian sheets, premium bedding, down comforters

Room (6)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (4)

Room (4) | Frette Italian sheets, premium bedding, down comforters

Room (4)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (2)

Room (2) | Frette Italian sheets, premium bedding, down comforters

Room (2)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3)

Room (3) | Frette Italian sheets, premium bedding, down comforters

Room (3)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (12)

Frette Italian sheets, premium bedding, down comforters

Room (12)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (11)

Room (11) | Frette Italian sheets, premium bedding, down comforters

Room (11)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10) | Frette Italian sheets, premium bedding, down comforters

Deluxe Double Room, 1 Double Bed (10)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (9)

Room (9) | Frette Italian sheets, premium bedding, down comforters

Room (9)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Frette Italian sheets, premium bedding, down comforters

Comfort Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Cape Town City-Centre

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (491)
The price is $67
per night
$86 total
includes taxes & fees
Mar 4 - Mar 5
Holiday Inn Express Cape Town City-Centre

About this property

The Grey Hotel

4-star hotel in Cape Town City Centre
A bar/lounge, a poolside bar, and a rooftop terrace are available at this hotel. A manager's reception is free. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning.
The Grey Hotel offers 13 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cape Town hotel also offers a seasonal outdoor pool, a rooftop terrace, and multilingual staff.

The Grey Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
The Sky Bar - Onsite rooftop bar. Open daily.

Languages

Afrikaans, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 65 to 170 per person
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • The Sky Bar

Things to do

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 65 to 170 per person
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from September to May
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town

The Grey Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 164 reviews
Rating 8 - Good. 46 out of 164 reviews
Rating 6 - Okay. 7 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DirkJan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location with great people
Stayed 7 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2024

10/10 Excellent

Ashvin

Stayed 1 night in Sep 2024

10/10 Excellent

Japheth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very service-oriented staff in a convenient place
Staff was polite and beyond amazing. They gave us good advices on the safety of the De Waterkant area (generally safe to walk around at night as there are a lot of security staff stationed around). Since we stayed in winter their Skybar and Pianobar was closed, but they had a breakfast area which served very tasty breakfast. There was also the Cape Quarter Lifestyle Village Mall nearby which had a SPAR supermarket which met all our needs. De Waterkant is one of the recommended place to stay in Cape Town if you want to be near the V&A Waterfront and CBD. The room which we stayed (Room 10) was also spacious and had enough room for 2 people. I strongly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Excellent

Business traveler
Liked: Cleanliness, staff & service
Really lovely and warm staff.
Stayed 8 nights in Jul 2024

10/10 Excellent

Waldyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Stayed 3 nights in May 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
Another great stay in the lovely boutique hotel. Excellent helpful friendly staff and very clean rooms.
Stayed 1 night in May 2024

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Very happy with the stay. The place was very clean and staff were very accommodating
Stayed 2 nights in May 2024

10/10 Excellent

Siang Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal touches made all the difference! 5*****
Stayed 5 nights in Jan 2024

10/10 Excellent

Clare

Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Sonél

Stayed 1 night in Mar 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Nice supermarket close by and laundry down the street. Close to port with Uber being cheap. Hotel is quirky with narrow stairs and our room was small but made do for a few nights as area was safe and staff were friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and straight forward sleep over. Coffee and tea facilities in room would be great
Stayed 1 night in Feb 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel.
Cracking small hotel not to far from the V & A.Staff are brilliant.Rooms spotless.great food and live music.bar and pool on roof.No complaints what so ever.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Friendly and helpful staff. We were able to do early check in at not cost. Area is good.
Stayed 1 night in Jan 2024

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 'go-to' for a short few nights in the city. Great location, friedly staff and comfy beds. Our third stay this year. Will be back.
Stayed 2 nights in Dec 2023

8/10 Good

DirkJan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Lovely boutique hotel, nice staff. Great value for money. Nice area. Soft close on the toilet seat would have been nice. Less noise from the ac (not sure if that was causing it). A bit more water pressure in the shower would be great. I was fighting with the hotel room safe, but that could be my stupidity
Stayed 6 nights in Nov 2023

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023