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The Hyde All-Suite Hotel

4.0 star property

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Photo gallery for The Hyde All-Suite Hotel

Rooftop terrace
Premium bedding, down comforters, Select Comfort beds, minibar
Spa
Premium bedding, down comforters, Select Comfort beds, minibar
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Pool

Explore the area

Map
13 London Road, Sea Point, Cape Town, Western Cape, 8060
  • Cape Town Stadium
    ‪3 min drive‬
  • Cape Town Cruise Terminal
    ‪6 min drive‬
  • Signal Hill
    ‪9 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite (Double)

Premium bedding, down comforters, Select Comfort beds, minibar

Suite (Double)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Double)

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite (Double)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room (Double)

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double or Twin Room (Double)

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Single)

Premium bedding, down comforters, Select Comfort beds, minibar

Suite (Single)

  • 560 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (Single)

Premium bedding, down comforters, Select Comfort beds, minibar

Studio (Single)

  • 506 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (Single)

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double or Twin Room (Single)

  • 614 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Single)

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite (Single)

  • 614 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (Double)

Premium bedding, down comforters, Select Comfort beds, minibar

Studio (Double)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite (Double)

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite (Double)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite (Single)

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite (Single)

  • 613 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Queen Bed

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About this property

The Hyde All-Suite Hotel

4-star hotel in Sea Point
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
The Hyde All-Suite Hotel offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch plasma televisions come with satellite channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and portable fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hyde All-Suite Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 861 square feet (80 square meters) include a conference center. This Cape Town hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

The Hyde All-Suite Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
H13 - This lobby lounge serves lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 225 for adults and ZAR 180 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • H13

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (861 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 400 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ZAR 225 for adults and ZAR 180 for children
  • Airport shuttle fee: ZAR 690 per room (one-way)
  • Late check-out fee: ZAR 100 (subject to availability)
  • Rollaway bed fee: ZAR 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hyde All-Suite
Hyde All-Suite Cape Town
Hyde All-Suite Hotel
Hyde All-Suite Hotel Cape Town
The Hyde All Hotel Sea Point
The Hyde All-Suite Hotel Cape Town, South Africa
The Hyde All Suite Hotel
The Hyde All-Suite Hotel Hotel
The Hyde All-Suite Hotel Cape Town
The Hyde All-Suite Hotel Hotel Cape Town

The Hyde All-Suite Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 339 reviews
Rating 8 - Good. 121 out of 339 reviews
Rating 6 - Okay. 32 out of 339 reviews
Rating 4 - Poor. 8 out of 339 reviews
Rating 2 - Terrible. 9 out of 339 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Safety concerns and noisy
I recently stayed here for 3 nights and had an extremely disappointing experience. My room was directly below the rooftop bar and kitchen, and the noise was unbearable throughout the night. It was impossible to get a good night's sleep with the constant clattering and banging from above. At check in I asked if the room was quiet as I have 2 small children and was told it was. There was constant clanging of plates and cutlery in the kitchen which spilled over into the stairwell. At 22:00 when my kids had been kept up for 2.5 hours I called reception and was told it was a once off in preparation for an event the following day. Unfortunately this was a fabrication and the noise was repeated for the remaining two nights. Upon discussing this with he general manager, he was rude, dismissive and defensive at times, knowing full well that they were undermining their customers comfort for the convenience of their staff. Their lack of honesty and transparency was very frustrating, and from my experience it seems to stem from the top, which then cultivates this attitude down the ranks. Additionally, I was shocked to find that the emergency escape stairwells were blocked with a "no entry" chain, a green bin, and cushions that also hid the safety signage. This is a serious safety hazard and completely unacceptable. They also wedge fire doors (designed to shut automatically) open, which is an additional and quite concerning
Bin and cushion blocking stairwell
Fire door wedged open
Cushions and chain blocking stairs
Stayed 3 nights in Aug 2024

10/10 Excellent

Strider

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyde offers a great view of the coast at their roof top dining bar and pool side, the staff make you feel like family and you can not beat the location local services and safe community. as is in any stay sometimes there are challenges I found management quick to respond and they went above beyond to give us an amazing stay. The morning buffet is great with the mainstay of most breakfast wants and order up eggs in almost any style. Lunch on the rooftop gives a great break and dinners and a magical sunset as you watch the paragliders go by.
Stayed 9 nights in Jul 2024

10/10 Excellent

Scott, Mankato

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pro staff, spectacular rooftop bar/ pool w views of Table Mtn, Lions Head, beach. Stunning!
Stayed 2 nights in Jul 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel
Stayed 1 night in Jul 2024

8/10 Good

SYED, BADEN

Stayed 5 nights in Feb 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, room comfort
Hidden Gem!!
The staff were the stars of this hotel, they were so friendly and helpful, nothing we asked was an effort. Service with a smile made us feel so welcome! Breakfast was amazing, best of the 6 hotels we stayed at on this trip which included Ritz-Carlton! Well done guys!
Stayed 3 nights in Mar 2024

8/10 Good

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel with an excellent location.
Stayed 1 night in Mar 2024

10/10 Excellent

christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent , clean and friendly hotel
Excellent hotel . Clean spacious room . Everyone is so helpful and extremely nice and friendly We stayed for two nights . Left for wedding in Parrl and ending up coming back to Cape Town and staying here agdin . 100 % recommend staying here
Stayed 1 night in Feb 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caryn

Traveled with family
Wonderful ambience Clean and boutique like Beautiful venue amazing pool and friendly staff
Stayed 8 nights in Dec 2023

10/10 Excellent

Kirsty

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I can't rave about this property enough. We spent the last night of our Cape Town holiday here and it was exactly what we needed to relax after very touristy days. We were greeted by Ashley and receptionist Susan, customer service was beyond expectation. The room was phenomenal and kids play area was exactly what we needed. Susan arranged Portia to babysit *Families she is amazing and my husband and I got to go for child free dinner and my kids loved her. We even managed a late check out as we had 9pm flight but got use of the pool for the remainder of the day and bothered Ashley constantly while we went back and forth to the luggage room. Will recommend to anyone and will definitely be our hotel of choice for all future CT trips. Great Staff, everyone was so friendly and rooms and facilities were amazing. 15 out of 10

6/10 Okay

Bhavesh

Disliked: Cleanliness, staff & service
There are much better apartments unfortunately - north overly wrong but there are newer apartments just down the road (my dad was staying in one)
Stayed 2 nights in Nov 2023

10/10 Excellent

Markéta

Stayed 2 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 9 nights in Nov 2023

8/10 Good

Benjamin N.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with large suites. It was comfortable. They provide a basic necessities in the room and kitchen. It would be better with a teapot. Heating only in main room, not bedroom. Only one elevator. Parking convenient.
Stayed 2 nights in Sep 2023

8/10 Good

Dorothy

Business traveler
Liked: Cleanliness, amenities
Nice and spacious room
Stayed 1 night in Aug 2023

10/10 Excellent

Munyaradzi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Nothing that I disliked.
Stayed 3 nights in Jul 2023

2/10 Terrible

Imed Eddine

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a horrible experience
Stayed 1 night in Jun 2023

4/10 Poor

JELSON

Liked: Amenities
Disliked: Property conditions & facilities
Old place
Stayed 5 nights in Apr 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely location, lovely breakfast, lovely service etc, etc. Perfect in every way for our first few days in Cape Town. Big thumbs up from us.
Stayed 2 nights in Apr 2023

10/10 Excellent

TIFFANY S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. First time in Cape Town. They explained everything, breakfast was good. I woke late & they made us breakfast still so that was good. They also have a backup generator which is a great factor because most hotels though. They are so hooked us up on excursions and got transportation to pick us up which was well organised. Ladies are definitely fantastic, they deafly broke things down and help me understand. I will recommend this to all travellers that like comfortable accommodations at affordable price.
Stayed 6 nights in Apr 2023

6/10 Okay

Rachel

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great service through whole stay here
Stayed 2 nights in Apr 2023