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The Portswood Hotel

4.0 star property

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Photo gallery for The Portswood Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby
Exterior
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Portswood Road, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    ‪8 min walk‬
  • Cape Town Stadium
    ‪12 min walk‬
  • Green Point Park
    ‪16 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio King Room

Studio King Room | Premium bedding, minibar, in-room safe, desk

Studio King Room

  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Captain Suite

Captain Suite | Premium bedding, minibar, in-room safe, desk

Captain Suite

  • Sleeps 2
  • 2 Twin Beds

Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Portswood Hotel

4-star hotel in Victoria and Alfred Waterfront
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Change of towels is available on request.
The Portswood Hotel offers 101 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Portswood Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the health club at a partner property. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking and valet parking are complimentary.

The Portswood Hotel is a smoke-free property.

Quarter Kitchen - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Link Bar - This poolside cocktail bar serves lunch and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Link Bar
  • Quarter Kitchen

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Portswood V&A
Portswood V&A Hotel
Portswood V&A Hotel Waterfront
Portswood V&A Waterfront
Portswood V&A Waterfront Hotel Cape Town
Portswood V&A Waterfront Hotel
Portswood V&A Waterfront Cape Town
The Portswood Hotel Hotel
The Portswood V A Waterfront
The Portswood Hotel Cape Town
The Portswood Hotel Hotel Cape Town

The Portswood Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 247 out of 548 reviews
Rating 8 - Good. 206 out of 548 reviews
Rating 6 - Okay. 63 out of 548 reviews
Rating 4 - Poor. 19 out of 548 reviews
Rating 2 - Terrible. 13 out of 548 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stefan

Stayed 4 nights in Oct 2024

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
At check in the porter took us to 3 different levels before heading back to reception as he was able to find our room. Rooms are very small, old decor and bathrooms need renovation. Not worth the price tag. Overnight we had to call security as there was a fight in the hallway outside our room, people yelling, slamming doors, we felt extremely unsafe. Breakfast buffet has small flies all over the bread and baked items. Despite its excellent location in Cape Town, and easy access to VA Waterfront, won’t be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and really friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Wessel

Traveled with family
Liked: Amenities, property conditions & facilities
no lift tp parking area for disabled/injured people to get to their car
Stayed 1 night in Sep 2024

10/10 Excellent

DAVID, Seeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights and appreciated the convenience of being within walking distance to the waterfront. The staff were exceptional. Breakfast was offered at this hotel and its sister property, both of which provided an excellent selection. The hotel is also conveniently located, with the airport being less than 30 minutes away.
Stayed 4 nights in Aug 2024

8/10 Good

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, very clean with helpful professional staff. It was pretty noisy at night with people speaking loudly and banging doors. The windows need new framing because they are very drafty. Other than these issues it was a very pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lionel

Excellent location close to the Waterfront and all Cape Town city has to offer, good value and clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to V&A.
We had walked past this hotel on 2 previous visits so we knew it was a great location. Communication prior to visit was excellent (we had a flight delay) all staff were friendly and welcoming. Our room was superb, cheeky partial view of table mountain. Negatives- outside of windows needed a clean, but that's just poor timing 😁 We also had a bit of noise from room opposite, but that's beyond hotels control Breakfast was good but sadly overpriced. Would definitely stay on our next visit.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about the Portswood, given it is a great hotel anyway, is the proximity to the Waterfront.
Stayed 4 nights in Apr 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the waterfront. One evening we sat in the bar and no one came to serve us. After 30mins we left for our room. We had an issue checking out early. The hotel blamed Expedia, and vice versa. Annoying, but it got sorted out within 30mins. And after, the duty manager gave us 2 free tickets to the diamond museum (which was worth a visit - if you can stand the sales pressure!!!)
Stayed 3 nights in Apr 2024

10/10 Excellent

Darren, Singapore

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Agnieszka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first and not the last time for us. Always so convenient for visiting the Waterfront. Safe, walkable, and the breakfast food is improving.
Stayed 1 night in Apr 2024

10/10 Excellent

Eoin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great expierence withna great breakfast. I would highly recommend stayingnhere as its also very close to the waterfront for restaurants and shopping.
Stayed 1 night in Mar 2024

8/10 Good

mwangi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

JG Ritchie

Business traveler
Liked: Room comfort
Waterfront shopping easily accessible
I was not warned that this stay (unlike a recent stay) did not include parking - so best to check when booking! Cleaning staff in rooms/passages are VERY noisy when talking to each other. Good wi fi, glad to have news channels on TV (Sky & CNN). Spacious room and great to have a fridge. Providing water is a nice touch. I was unhappy to see hat no separate container was provided for recycling.
Stayed 3 nights in Feb 2024

10/10 Excellent

eva

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Keith Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Grant

Liked: Cleanliness, property conditions & facilities, room comfort
Overall a nice hotel and well located. My only negative take was was the lack of welcoming from the reception. The rest of the staff where fantastic. Amazing how just a lack of a smile or a kind word can make such a difference.
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023