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Aparthotel

The Residences at Crystal Towers

4.0 star property

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Three-Bedroom Exclusive Penthouse | Terrace/patio
Three-Bedroom Exclusive Penthouse | Terrace/patio
Three-Bedroom Exclusive Penthouse | Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
$95
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Century Boulevard, Century City, Cape Town, Western Cape, 7441
  • Canal Walk Shopping Centre
    ‪3 min walk‬
  • GrandWest Casino & Entertainment World
    ‪6 min drive‬
  • Sunset Beach
    ‪11 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Two-Bedroom Apartment

Luxury Two-Bedroom Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Luxury Two-Bedroom Apartment

  • 1238 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three-Bedroom Exclusive Penthouse

Three-Bedroom Exclusive Penthouse | Premium bedding, in-room safe, iron/ironing board, free WiFi

Three-Bedroom Exclusive Penthouse

  • 2637 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Luxury Studio Apartment (18)

Luxury Studio Apartment (18) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Luxury Studio Apartment (18)

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Residences at Crystal Towers

4-star aparthotel in Century City
A restaurant, concierge services, and dry cleaning are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a front-desk safe, and multilingual staff assistance are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a TV with satellite channels, and other amenities include free WiFi and premium bedding.
The Residences at Crystal Towers offers 50 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Cape Town aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The aparthotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Cape Town aparthotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

The Residences at Crystal Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Knife - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Knife

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Spices
  • Stovetop

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: ZAR 325 per person
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 50 units
  • 9 floors
  • Built in 2008

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Crystal Residences
Residences Crystal Towers Apartments
Residences Crystal Towers Apartments Cape Town
Residences Crystal Towers Cape Town
Residences Crystal Towers Apartment Cape Town
The Residences at Crystal Towers Cape Town
The Residences at Crystal Towers Aparthotel
The Residences at Crystal Towers Aparthotel Cape Town

The Residences at Crystal Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 134 reviews
Rating 8 - Good. 30 out of 134 reviews
Rating 6 - Okay. 9 out of 134 reviews
Rating 4 - Poor. 6 out of 134 reviews
Rating 2 - Terrible. 5 out of 134 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henrietta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 4 nights in May 2025

10/10 Excellent

Hasina

Business traveler
Liked: Cleanliness, room comfort
Great stay.
Stayed 1 night in May 2025

10/10 Excellent

EMANUEL

Traveled with family
Liked: Cleanliness, room comfort

Room well maintained and staff courteous

Stayed 14 nights in Apr 2025

8/10 Good

Dip Tour

Liked: Cleanliness, property conditions & facilities
Highly secured and walkable distance to essentials things.
Stayed 5 nights in Jan 2025

8/10 Good

Coral-Lee

Traveled with family
Liked: Cleanliness, room comfort

Decent stay for 6 days

Overall I enjoyed my stay. 7/10 However, the communication before the stay was terrible. I did not have any response up until the day I got there. The confirmation was not clear as I booked a 2 bedroom apartment but it stated 1 room, 2 queen beds. The reception staff were lovely, polite and helpful. As for the property itself. The beds are small. More like a standard double not sure why it says Queen. The property is unmaintained. Let me clarify it was mostly clean however, damaged shower holder, cracked furniture, rusty extractor fan in shower. There was a peace of kfc chicken in the sofa, balcony glass dirty. Given the amount of money I paid I expect the property to be better maintained than this. The second bedroom has no AC and a Velcro curtain. I mean for a luxury apartment unacceptable. I encourage the owner to do maintenance and get it up to a luxury standard. The bed was comfortable and for a short stay the apartment met our needs. Lastly there were no clear pictures on the website. This is misleading as it shows several apartments. It was not clear which one we were staying in.
Stayed 6 nights in Mar 2025

4/10 Poor

Keitumetse

Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Taneisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located and has everything for your convenience.
Stayed 7 nights in Feb 2025

6/10 Okay

Jarrod

Traveled with partner
Average accommodation in a good area. Apartment definitely needs some TLC. Wall cabinet was hanging off the wall. Dirty walls and front door looked like it had been through some tough times. Great shower though. Room size was great too. Bedding felt like it needed replacing. Cigarette butt on the floor outside the elevator. Not the fault of the management, but not nice to see something like this. The rate was low so that’s probably why it’s not a premium accommodation. It’s a pity as the location is excellent and it’s next to the Marriott hotel. We stayed one night before going to airport. Okay for something like that.
Stayed 1 night in Jan 2025

8/10 Good

Naliandra

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

maria

Traveled with family
Liked: Amenities
We could walk to the mall that had great eating options and great shopping.
Stayed 2 nights in Jan 2025

6/10 Okay

Samuel

Disliked: Cleanliness

Last LEG Holiday disappointment

We had to wait for half an hour before check in, with 2 other couples before us. The couch was absolutely dirty, resulting in us not using it. Bed and pillows very hard and uncomfortable. The guesthouse in Stellenbosch was of far superior quality than this accommodation
Stayed 1 night in Jan 2025

8/10 Good

SEUNG WOOCK

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very safe, very clean, and very beautiful. All the staff are also very kind. I'd like to choose the residences at crystal tower again when I get back this area.
Stayed 5 nights in Dec 2024

4/10 Poor

Andre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this location and had a fantastic experience! The room was spotless and very comfortable, making it a great place to relax. The location is perfect, just a short walk from a shopping mall, which made it easy to explore and find everything I needed. The staff were incredibly friendly and helpful, always ready to assist with a smile. I highly recommend this hotel for anyone looking for a clean and convenient stay!
Stayed 1 night in Nov 2024

8/10 Good

IY

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Fiona

Business traveler, Traveled with family
Liked: Cleanliness, room comfort

Upmarket short stay option

Modern upmarket apartment with a great location and access to Marriott facilities next door. Rooms were clean, modern finishes with good amenities. Kitchen was convenient. Daily cleaning service. Would recommend for families and business traveler. Great location and within walking distance to Canal Walk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Clint

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Clint

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Clint

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Samuel

.

Room and Bathroom needs maintenance attendance. Loose floor tiles in room, wash basin clogging Cleaning service needs to be more thorough
Stayed 3 nights in Jun 2024

10/10 Excellent

peace

Liked: Cleanliness, property conditions & facilities
Stayed 16 nights in Jul 2024

4/10 Poor

Ashwill

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Johan

Stayed 1 night in Jul 2024