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The Rockefeller Hotel by NEWMARK

4.0 star property

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Photo gallery for The Rockefeller Hotel by NEWMARK

Executive Suite | Terrace/patio
Indoor pool
Lounge
Bar (on property)
Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Parking available
$121
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001
  • Place, Castle of Good Hope
    ‪11 min walk‬
  • Place, Cape Town International Convention Centre
    ‪11 min walk‬
  • Place, Long Street
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Courtyard Room

Standard Courtyard Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard City Room

Standard City Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

8.4 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | City view

Studio

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

Three Bedroom Apartment

  • 1442 sq ft
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Suite

  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Suite

Executive Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • 1755 sq ft
  • 3 bedrooms
  • Harbor view
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Studio

Executive Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

  • Sleeps 2

View all photos for Standard Courtyard Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

  • Sleeps 2

Studio Double Room, City View

  • Sleeps 2

Three-Bedroom Apartment

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Executive Suite

  • Sleeps 6

Superior Suite

  • Sleeps 6

One-Bedroom Apartment

  • Sleeps 2

View all photos for Executive Studio

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

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About this property

The Rockefeller Hotel by NEWMARK

4-star hotel in Cape Town City Centre
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
The Rockefeller Hotel by NEWMARK offers 194 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The Rockefeller Hotel by NEWMARK features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Cape Town hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

The Rockefeller Hotel by NEWMARK is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Rockefeller Hotel by NEWMARK has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (ZAR 85 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 265 for adults and ZAR 265 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 265 for children
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 182 reviews
Rating 8 - Good. 34 out of 182 reviews
Rating 6 - Okay. 21 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are excellent. From Hotel Ops to the F&B team. Subisiswe (Guest relations mgr) , Allistair and Atwell (F&B) and Amelia (front desk) were standouts
Stayed 2 nights in Sep 2025

10/10 Excellent

Rotesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo-friendly hotel!

Staff is super welcoming & resourceful, Rooms very modern, breakfast had good options. The Bars both on the main floor & rooftop were a vibe & easy to mix/mingle with others. I felt comfortable staying here solo, even extended my stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexa

Stayed 1 night in Sep 2025

10/10 Excellent

Wesley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, good gym, room service was good, good shower, and comfortable beds. Very clean Hotel with a attentive staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will definitely be back

incredible hotel, highly recommend, love this space.
Stayed 1 night in Sep 2025

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Justin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Modern hotel let down by poor service standards

This hotel has a serious problem with staff culture. We encountered numerous problems with staff service levels during our short stay. From staff arguments taking place in front of guests, to being ignored at by both check-in and breakfast staff, to sloppy bartenders and waiters, to the way in which staff address guests. It is clear that staff have not received adequate training and management have failed to inspire staff to perform at their best. We will not be returning to this hotel, which is a shame because this hotel, given the facilities and amenties on offer, has the very real potential to be a premium 4-star property.
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Osman

Stayed 3 nights in Aug 2025

10/10 Excellent

Palesa, Lusaka

Liked: Amenities
Great restaurants. Rooms spacious and comfortable. Quite
Stayed 3 nights in Aug 2025

6/10 Okay

Bongani

Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean and comfortable room.
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great hotel . The restaurant had a great selection at very reasonable prices . Breakfast was also excellent .
Stayed 2 nights in Jul 2025

8/10 Good

Chisha

Stayed 1 night in Aug 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building beautifully done.
Nice food
Stayed 1 night in Jul 2025

10/10 Excellent

Jarvis

Stayed 2 nights in Jul 2025

10/10 Excellent

Deon

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had great hospitality culture. Room was modern and well appointed.
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it

Was very good Very good breakfast Good location Safe
Stayed 4 nights in Jul 2025

8/10 Good

Rauha

Liked: Cleanliness, property conditions & facilities
Very nice and cheap 🤗
Stayed 3 nights in Jul 2025

8/10 Good

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall. I booked a room with a double bed but got a room with 2 singles which was not great.
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Cape Town, so far.

A great hotel in lower downtown closish to the V&A waterfront. The quality was far better than any we had stayed at before in CT and at a great price. I highly recomment this property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Derrick W

Stayed 4 nights in Jun 2025