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The Rockefeller Hotel by NEWMARK

4.0 star property

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Photo gallery for The Rockefeller Hotel by NEWMARK

Executive Suite | Terrace/patio
Bar (on property)
Bar (on property)
Lounge
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    ‪15 min walk‬
  • Long Street
    ‪15 min walk‬
  • Cape Town Cruise Terminal
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard City Room

Standard City Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

Three Bedroom Apartment

  • 1442 sq ft
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Suite

  • Sleeps 2
  • 3 King Beds

View all photos for Studio

Studio | City view

Studio

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio

Executive Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • 1755 sq ft
  • Harbor view
  • Sleeps 2
  • 3 King Beds

View all photos for Standard Courtyard Room

Standard Courtyard Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 969 sq ft
  • Sleeps 2
  • 2 King Beds

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About this property

The Rockefeller Hotel by NEWMARK

4-star hotel in Cape Town City Centre
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
The Rockefeller Hotel by NEWMARK offers 194 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The Rockefeller Hotel by NEWMARK features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Cape Town hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

The Rockefeller Hotel by NEWMARK is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Rockefeller Hotel by NEWMARK has 3 restaurants on site.

Languages

Afrikaans, Arabic, English, French, Portuguese, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (ZAR 75 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 265 for adults and ZAR 265 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 265 for children
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 108 reviews
Rating 8 - Good. 22 out of 108 reviews
Rating 6 - Okay. 13 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The windows in the rooms from outside need to be cleaned.
Stayed 3 nights in Dec 2024

6/10 Okay

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Takudzwanashe

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JW

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arranged to arrive 1 day early before our organized group tour of S Africa. The hotel on request arranged for private car to pick us up at airport after our international flight. When we checked in early, we learned the hotel was completely full. They had upgraded our room for the night to the top floor’s priority suite. We waited for a few hours in the roof bar and pool area while our suite was prepared for us. When the front desk heard that we were celebrating our 50th anniversary we were surprised to find a lovely cake and delightful card from the staff when we arrived in our suite. Truly exceptional service. Next day we joined our escorted tour and moved to the standard hotel room for the next 5 days which was clean, well appointed with everything perfect. We found all the staff-housekeeping, restaurant, and concierge to be professional and polite. The only downside to staying in the downtown area is safety outside of the hotel. We were warned by the concierge to never walk around alone and we heeded that advice, taking a cab to the beautiful waterfront a few minutes away. The African people we met there are caring, friendly and joyful. So happy we took this trip!
Stayed 1 night in Oct 2024

10/10 Excellent

harish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice rooms, excellent breakfast, good vibe
Stayed 8 nights in Sep 2024

10/10 Excellent

vijay, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no comment. It was good overall. We are vegetarian so would be nice if food was marked veg and non veg .
Stayed 7 nights in Sep 2024

10/10 Excellent

Allan Gray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

JH

Stayed 6 nights in Aug 2024

10/10 Excellent

Seongwook

Business traveler
Liked: Staff & service, property conditions & facilities
Amazing! Everything is perfect! Breakfast is good!
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Cape Town
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Zanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly-Ann

Liked: Staff & service, property conditions & facilities
Modern, clean, friendly staff and great location. Facilities are great. Just what one needs after a long haul flight! Thank you for making it so comfortable
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mushfeeka

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Mina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I usually do not write reviews unless I had an exceptionally good time or bad time. In this case I had a terrible time. The hotel is clean, and looks nice in hindsight, but there is a large internal problem. My money was stolen at this property. The staff seemed to be responsive in trying to help me launch an investigation and now I have yet to hear anything. I spoke to a few other people and they’ve stated that their money has been stolen at this same hotel. I do not recommend staying here as there are many other hotels in South Africa and around the area. A considerable amount of money was stolen and in all my travels this has never happened to me. Just be careful if you choose to stay here.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the city
Stayed 2 nights in Jun 2024

4/10 Poor

Ruan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Misleading. A lot of friction with check in proces
Very high friction at the check in desk. The room on the website that includes breakfast, was not registered the same on the hotels system. The check in clerk was very rude, and wanted to put surcharges to our room because of their new found policy ( that again does not align with Hotels.com's terms ). We booked the 3 bedroom apartment that has breakfast included, but the hotel only allows for 2 breakfasts for the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great conference hotel option
Great stay down town near the Convention Center. Good buffet breakfast and decent options for dinner. Comfortable and spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024