The Westin Cape Town

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Cape Town

Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Couples treatment rooms, spa tub, hot stone massages
Exterior
Exterior
Lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
  • Cape Town International Convention Centre
    1 min walk
  • Lelapa Restaurant
    1 min walk
  • Cape Town Station
    12 min walk
  • Cape Town (CPT-Cape Town Intl.)
    18 min drive

Room options

Deluxe Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 Bedroom

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • 3165 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed with Sofa bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Westin, Executive Room, 1 King Bed, View

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Westin, Executive Room, 2 Twin Beds, View

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Westin, Executive Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Westin, Executive Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Westin Cape Town

5-star Cape Town hotel, connected to the convention center in Cape Town City Centre
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. Change of bedsheets is available on request.
The Westin Cape Town offers 483 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Westin Cape Town features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 19 meeting rooms. Event facilities measuring 5877 square feet (546 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

The Westin Cape Town has designated areas for smoking.

Louis B's Bar and Lounge - This bistro specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Thirty7 Showkitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Raleigh's Bar - This bar specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Afrikaans, English, French, Portuguese, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 100 per day)
  • Valet parking on site (ZAR 100 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Louis B's Bar and Lounge
  • Raleigh's Bar
  • Thirty7 Showkitchen

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 5,877 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 1700.00 per person (roundtrip)
  • Self parking fee: ZAR 100.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

The Westin Cape Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 613 out of 840 reviews" "
Rating 8 - Good. 178 out of 840 reviews" "
Rating 6 - Okay. 27 out of 840 reviews" "
Rating 4 - Poor. 9 out of 840 reviews" "
Rating 2 - Terrible. 13 out of 840 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. Extremely attentive, friendly & helpful staff, spacious & comfortable rooms and almost too much choice at breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo, Ciudad de Mexico

Stayed 1 night in Aug 2024

10/10 Excellent

Antonella

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
An outstanding hotel in a beautiful town
The Westin Cape Town is nothing short of outstanding. The staff were so welcoming and friendly, in addition to be competent, professional and attentive, and it was a pleasure to interact with them. The design is modern and sleek, complemented by superb flower arrangements. The rooms are spacious and clean. The morning breakfast buffet is one of the best I have EVER experienced. We had an amazing stay and we highly recommend this hotel to anybody wishing to explore beautiful Cape Town.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Amazing hotel.The staff was friendly and helpful. Breakfast was fantastic.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Amazing hotel. The staff is very friendly and helpful. Excellent breakfast.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Amazing hotel. Staff is very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Chido

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cape Town Getaway
Friendly staff. Safe area & that matters in South Africa.
Stayed 4 nights in May 2024

4/10 Poor

Grace

Business traveler
Disliked: Cleanliness
Room cleaners were suboptimal. One day had no new towels, asked for 2 towels from staff in hall,. Would only give me one. Inconsistent cleaning Breakfast buffet was substandard. IMO hard to screw up but they managed with rancid nuts, stale bread. Lady who made eggs made mistakes, was very gruff. One day they substituted cows milk instead of oat milk resulting in considerable distress to our party. I asked for late check out (I am gold) and was refused but the next day asked again and got it
Stayed 3 nights in May 2024

8/10 Good

Lawrence

Stayed 1 night in May 2024

10/10 Excellent

dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and everyone were absolutely amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

Goran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient fot a short stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

Johan

Stayed 1 night in Apr 2024

8/10 Good

Adesoye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is an institution. Its not the most savy but its reliable, safe and efficient with highly trained proffesional staff. What is says on the packaging is what you will find in the box. It has one dinning area where all meals of basic and safe farye are served, an excellent spa and pool facility on the iconic 19th floor and has easy access to all commercial parts of Capetown, and ofcourse the best conference facilities in town. Remains my go to home in Capetown
Stayed 7 nights in Apr 2024

10/10 Excellent

Jamil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay. Close to V&A waterfront.
Stayed 5 nights in Mar 2024

10/10 Excellent

Harry

Traveled with group
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Fredda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional front desk and waiter staff.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jamie

Stayed 1 night in Feb 2024

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Large room. Pool. Closed to waterfront.
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Dinias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Dec 2023

8/10 Good

ibrahima, Abidjan

Stayed 11 nights in Dec 2023

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, service, and food were excellent.
Stayed 6 nights in Dec 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023