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Novotel Caserta Sud

4.0 star property

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Photo gallery for Novotel Caserta Sud

Terrace/patio
Lobby
Hallway
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Pet friendly

Explore the area

Map
87 Sannitica Strada Statale, km 22.6, Capodrise, CE, 81020
  • Royal Palace of Caserta
    ‪5 min drive‬
  • La Reggia Designer Outlet
    ‪7 min drive‬
  • Vanvitelli Square
    ‪8 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Caserta Sud

4-star Capodrise hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Novotel Caserta Sud offers 126 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Capodrise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Caserta Sud features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2260 square feet (210 square meters) include a conference center. This family-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station.

Novotel Caserta Sud has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Novotel Cafe - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novotel Cafe

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,260 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (55 inch wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 to 14 per person
  • Airport shuttle fee: EUR 65 per vehicle (one way)
  • Self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caserta Novotel
Novotel Caserta
Novotel Caserta Sud
Novotel Caserta Sud Capodrise
Novotel Caserta Sud Inn Capodrise
Novotel Caserta Sud Hotel Capodrise
Novotel Caserta Sud Hotel
Novotel Caserta Sud Hotel
Novotel Caserta Sud Capodrise
Novotel Caserta Sud Hotel Capodrise

Novotel Caserta Sud Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 68 out of 212 reviews
Rating 8 - Good. 97 out of 212 reviews
Rating 6 - Okay. 30 out of 212 reviews
Rating 4 - Poor. 8 out of 212 reviews
Rating 2 - Terrible. 9 out of 212 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Amenities
Th
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 thumbs Up

Very nice stay, no complaints…
Stayed 6 nights in May 2024

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty doesnt start to explain it. We showed up to scum in the toilet and after a 6 day stay and repeated room cleans they did not clean it. Our bathroom sink did not drain. We showed up to no lights to be told AFTER we went to our room and cpulsnt figure out why we didnt have them that the generator was down. The room was full of bugs and we left covered in bites. At night we got little to no sleep because of the noise from the upstairs runnings around banging on the floors there appears to be no time rules in this hotel. Literally a nightmare. Friends stayed down the road with a lovely experience.
Stayed 6 nights in Apr 2024

6/10 Okay

Francesco

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was advertise with a bath for an extra 10€ cost but actually any was available because in restauration. Then, the electric column it seems was not working and the staff had not knowledge of it functionality. They could have better taken track of those two considering that it was at exclusive use of the Hotel. At the end I had to figure out myself how to make it work. A brochure in the website should be mandatory to explain how to use them and to solve any technical issue. The breakfast was of poor quality considering it is a 4 stars hotel. Coffe or capuccino were really to any decent standard. They could do much bettter.
Stayed 1 night in Apr 2024

10/10 Excellent

abdelsalam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, clean and smelling nice
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

8/10 Good

paoloantonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2022

8/10 Good

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ood overall

Good location good hotel
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Aug 2019

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities

Rough as badgers

Hotel is simply not a novotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Ray, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly welcoming staff

Nice hotel and we chose this hotel as it had a pool, had free parking as we had hired acar and didn’t mind driving 30 minutes or so, into Naples centre. Nice that they had a little children play area, and staff gave out soft cuddly toy key rings to my 3 children which put big smiles on their faces. Good breakfast selection at the buffet too.
Stayed 2 nights in Jul 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed overnight..........but still was a pleasure staying at this hotel. The staff are just ready to help out 11

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Friendly staff and great breakfast. Wish we could have stayed longer

6/10 Okay

antony, London

Liked: Cleanliness

Only stay if you have to .!!!

Not a good stay. I book 2 rooms with double room but they tred to give as 1 single room as 1 room . The management rude .not good room

8/10 Good

angie, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities

One night...

It was a one night stay. Served its purpose. Clean safe and close to premium outlet mall.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The hotel is in a bad neighborhood. Rooms' cleanliness is extremely poor. Hotel conditions are decadent.

6/10 Okay

Michela

Disliked: Cleanliness, room comfort

Long stay

We stayed at this hotel for 9 nights because it's very well connected with the city. Apart from the reception and bar staff the remaining departments were quite below the average. The room was not done properly and the carpet was not cleaned at a good standard. The shower was broken and often the fridge was not refilled with water. The breakfast staff was often not well trained nor willing to satisfy the custmers needs.

4/10 Poor

TooLu

Liked: Cleanliness
Disliked: Room comfort

Visit hometown

The room was standard size, not disabled accessible. The bathroom was semi-disabled accessible. The staff was approximately 50% friendly, helpful and efficient. The bar and restaurant were overly expensive, the restaurant food, I would rate as average, at best. We were not informed of additional costs for parking, a pet, or buffet breakfast. There is a breakfast bar and restaurant two doors down. The prices are very reasonable and much better quality. The staff is amazing, and they are pet friendly. It is called "Quick Break." And I would HIGHLY recommend eating there, instead of the hotel.

6/10 Okay

Glen, Madagascar

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for a rest stop, but not as a destination

Service was fine, room ok but nothing spectacular. A bit far to walk to town centre and hotel staff advised outdoor parking not secure so makes us wonder if walking is a good idea. Restaurant was fine. Overall comfortable and what I would expect when traveling on business

8/10 Good

polomad, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dodgy area

stayed here a few times staff are always friendly. more than the natives. always use the secure parking

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Daniele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella sistemazione Camera ampia e pulita Buon ristorante Ottima colazione Parcheggio interno al momento gratuito
Stayed 1 night in Oct 2024