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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ávila Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Prestige King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Castellana Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hotel Cayena Caracas features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 398 square feet (37 square meters) include conference space. This luxury hotel also offers a rooftop terrace, spa services, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite covered valet parking is complimentary.

Hotel Cayena Caracas is a smoke-free property.

  • Number of outdoor pools - 1
  • Registration desk height (inches) - 21
  • Registration desk height (centimeters) - 54
  • Elevator
  • Rooftop terrace
  • Elevator door width (inches) - 24
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 60
  • Number of poolside bars - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Covered parking
  • Nature reserve
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Conference space size (meters) - 37
  • Spa services on site
  • Area shuttle (surcharge)
  • Number of meeting rooms - 2
  • Free reception
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 398
  • Gift shops or newsstand
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 46
  • 24-hour fitness facilities
  • No accessible shuttle
  • Number of floors - 4
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Hotel Cayena Caracas offers 46 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Frette Italian sheets
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Pillow menu
  • TV size: 42
  • TV size measurement: inch
  • iPod docking station
  • Rainfall showerhead
  • Free cribs/infant beds
  • LED TV
  • Towels provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Food & Drink

A complimentary manager's reception is offered each day.

Sereno - This fine-dining restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

  • Sports massage
  • Number of treatment rooms 1
  • Massages
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 79.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

Debit cards not accepted

Guests must provide a copy of their passport in advance

Staffed front desk

Children stay free - maximum age 12

Children stay free

Service animals not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 79.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hotel Cayena-Caracas
  • Cayena Caracas
  • Cayena Caracas
  • Hotel Cayena Caracas Hotel
  • Hotel Cayena Caracas Caracas
  • Hotel Cayena Caracas Hotel Caracas

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

Hotel Reviews

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