3-star Caracas hotel, connected to a rail/subway station in Sans Souci
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and dry cleaning. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour front desk.
Hotel Chacao Cumberland offers 80 air-conditioned accommodations with laptop-compatible safes and designer toiletries. 40-cm LCD televisions come with cable channels. Bathrooms include bathtubs.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a 24-hour fitness center, dry cleaning/laundry services, and a water dispenser.
Hotel Chacao Cumberland is a smoke-free property.
A complimentary manager's reception is offered each day.
El Golozo - This family restaurant serves breakfast only.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
Food and drink
Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 12 for children
A restaurant
Free daily manager's reception
Restaurants on site
El Golozo
Things to do
24-hour gym
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
1 building
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub
Designer toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-cm LCD TV with cable channels
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Property is also known as
Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas
Hotel Chacao Cumberland Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
No parking no vallet parking . Excellent location but old not up date facilities
Not a 3.5 start
Verified traveler
6/10 Okay
nobley, europe
Feb 8, 2014
Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English
nobley
6/10 Okay
Lucas Estevam, Brazil
Oct 8, 2013
Allright, but not SUPER
There are almost no hotels in Venezuela, so that was the only one available.Close to town, breakfast really bad though, do not recomend.
Lucas Estevam
4/10 Poor
Allan, Panama
Aug 11, 2013
There's always a problem with reservation.
The type of room requested wasn't available, so they "kindly" asigned me a lower class room (standard , instead of premium) but under the same rate for the premium room.
Pleasantly surprised at the condition of the lobby and our room. The staff at check in actually spoke English. Not so elsewhere in the country! No Internet in the room. Had to sit in the lobby to get connected. No pool unfortunately.
Verified traveler
8/10 Good
Eric, Curacao
Jul 21, 2013
Liked: Cleanliness, room comfort
Nice Hotel for a business trip
This was a nice hotel for a business trip.
In my case I was travelling with a nine year old and a pool would have been nice
But for the rest it was ok
Thanks
Eric
Eric
8/10 Good
N, England
May 27, 2013
Liked: Cleanliness, staff & service, room comfort
good for business district
Thanks to reception for their English and sense of humour!
The hotel is located where I had to stay (close to a customer) but the area in not the best in town.
The hotel is quite old and rooms are poors. No mini bar, bad TV set and NO INTERNET AT ALL.
The only place to get internet (according to the hotel staff) would be the hall, but no way to get connection to the wireless network of the hotel neither with my blackberry nor with my PC even walking around the whole hall.....
Not advisable to stay there if you are stay for business.
This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdรญ el control del TV en la recepciรณn no me cobraron por ello. Sin embargo, el Internet sรณlo funciona en la recepciรณn y en el restaurante y esto es una molestia.