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Renaissance Caracas La Castellana Hotel

4.5 star property

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Photo gallery for Renaissance Caracas La Castellana Hotel

Outdoor pool
Lobby sitting area
Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, in-room safe, desk
Lounge
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Pet friendly

Explore the area

Map
Av Eugenio Mendoza Con Calle Urdaneta, La Castellana, Caracas, Capital District, 1060
  • Altamira Square
    ‪6 min walk‬
  • Sambil Caracas Commercial Center
    ‪11 min walk‬
  • Centro de Arte La Estancia
    ‪12 min walk‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, City View

  • 678 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking, City View

Classic Room, 2 Double Beds, Non Smoking, City View | Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (38)
The price is $170
per night
$197 total
includes taxes & fees
Feb 26 - Feb 27
JW Marriott Hotel Caracas

About this property

Renaissance Caracas La Castellana Hotel

4.5-star hotel in Bello Campo
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
Renaissance Caracas La Castellana Hotel offers 193 accommodations with washers/dryers and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Caracas hotel provides wired and wireless Internet access (WiFi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Renaissance Caracas La Castellana Hotel features an outdoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Renaissance Caracas La Castellana Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mijao Asian Bistro - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 6 per stay); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mijao Asian Bistro

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Sauna
  • Spa open select days
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 28 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free extra futon
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17.50 for children
  • Fee for in-room wireless internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 6 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Castellana Caracas
Hotel Caracas Renaissance
Hotel Renaissance Caracas
Hotel Renaissance Castellana
Renaissance Caracas
Renaissance Caracas Castellana
Renaissance Caracas Castellana Hotel
Renaissance Castellana
Renaissance Castellana Hotel
Renaissance Hotel Caracas
Renaissance Caracas Castellana
Renaissance Caracas La Castellana Hotel Hotel
Renaissance Caracas La Castellana Hotel Caracas
Renaissance Caracas La Castellana Hotel Hotel Caracas

Renaissance Caracas La Castellana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 55 reviews
Rating 8 - Good. 20 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Caracas
Reception personnel could be a bit friendlier
Stayed 3 nights in Dec 2018

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services that normally are included like wifi were paid
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2018

8/10 Good

L.Lopez , Bogotá

Liked: Cleanliness, property conditions & facilities, room comfort
Visit to Caracas - April 2018
Reanissance Caracas is a modern and confortable hotel. Check in process is really slow mainly de to poor trained clerks. Check out at lobby bar is as slow as at counter's Aside of these situations hotel is moderno and well located. Rooms are clean and confortable. IT offers a good buffet breakfast.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel need more at breakfast beautifil bed !
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back to this hotel. Great food.

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards despite hard times in Venezuela
Excellent service and a very decent restaurant operating in difficult conditions in Venezuela at present.

8/10 Good

THOMAS, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the place to go for foreigners.

8/10 Good

Ricardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Hotel provides the right standards for confort, service, and location. Restaurant has a good buffet style Breakfast. Service at the restaurant is very good but a little slow.

8/10 Good

Antonio, New York

Liked: Cleanliness, staff & service, room comfort
Great hotel for business
Very good hotel and extremely well placed for visiting local clients. Excellent service, the room service food was decent. The hotel decor seemed old but the rooms themselves were excellent

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location hotel with all the needed amenities
Great location, centric to many good quality restaurants in a safe room. Qualifies for Marroitt points which for me is important. Executive louge on 6th floor is a quiet place where you can have a plesant breakfast and made to order omelets. Fruit offering needs to improve though. Customer service at restaurant is fabulous for dinner. Really care about making sure customer is pleased. Curtains in the room neede repair. Room is on the noisy side as you can hear clearly via connecting door.

6/10 Okay

Verified traveler

Disliked: Staff & service
decent hotel
nothing much, quick trip, city dangerous, nothing much going on

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
Very good overall. My only complaint is the music in the lobby and terrace bar, it was extremely loud. It was impossible to make a phone call while seating in the lobby and very hard to have a conversation over cocktails at the bar that otherwise was very nice.

10/10 Excellent

experienced , california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprised
made last minute reservations to this hotel and very happy i did. super service and attention, centrally located and comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and services. Rooms are in great shape and well maintained.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but the food
Everything is amazing but the hotel food.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average, not luxurious. Expensive for the value.
Very mediocre and expensive. Beware of the breakfast buffet at 75 dollars, if you pay with US dollars.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area and great staff
This is my second stay and I highly recommend the hotel and location.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

George, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in Caracas
Absolutely the best hotel in Caracas right now. Best location and new facilities. There are not five stars hotels in Caracas but the Renaissance is the closets it gets to a top rated hotel. Very good restaurants in the vicinity but try not to walk at night since is a dangerous city. Take a taxi from the hotel. Hotel restaurant is O.K. for breakfast but there are better options close by for lunch and dinner. Helpful staff but Venezuelans still need training in customer service when compared to other countries like Mexico. I travel often to Caracas and have tried all the hotels there but The Renaissance is definitely the best overall bet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel.
Move from Pestana to this one and definetly is in better condition. Check in and check out was fast (pestana it took 45 min) Neighborhood is safe you can walk around without any problem.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019