Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self parking. WiFi in public areas is free.
Gray Plaza Motel offers 45 accommodations with air conditioning. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.
Gray Plaza Motel features laundry facilities and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.
Gray Plaza Motel is a smoke-free property.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free uncovered self parking on site
Free RV/bus/truck parking on site
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 7 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 7 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Property is also known as
Gray Plaza Motel West Frankfort
Gray Plaza West Frankfort
Gray Plaza
Gray Plaza Motel Motel
Gray Plaza Motel West Frankfort
Gray Plaza Motel Motel West Frankfort
Gray Plaza Motel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The host was okay but he came running down to the room as he gave us the wrong room. The walls were cut 2 ft off the top and off the bottom separating the wash basin from the beds. The bedding was stained and the spread didn't look clean at all. The temp control did not work right it was either freezing or nothing. The television remote didn't work right either and when it finally came on you could only receive 3 channels. The good thing was we didn't have neighbors.
This is the worst hotel experience that I have.
First the check in. The picture below is the front lobby, that's correct you stand outside to check in as the desk blocks the door to the lobby. At least it's covered. Could be cold in the winter though. I had to sit (sdtand actually) and wait while the “made a key” for the room they were giving me. This was a metal key not just a magnetic card. That made me think it must be a master that probably fit other rooms. Can't say for sure because I didn't try.
Got my key to room 239 and went in. Tried to turn on one of the lights next to the bed, but it was missing the switch. As a landlord of more than 30 years the switch costs about $5 and would take about 10 minutes to change if one is interested in changing it. There was another light on the other side of the bed so I thought I would live with it. I then went to start the refrigerator. When I opened the door I was almost overcome by the odor. There was lunchable in there that must have been in there at least a week as there was mold all over it. At this point I went to get the manager to show him the room. After ensuring that he saw the issues with the room he said he would give me a different one. I told him that managers had to get out and see these rooms every once in awhile.
My next room was was 246. Seemed to be alright went to make a call and no cell service (not the hotels's fault) so I grabbed the phone in the room, but it didn't work. In the hotel's defense they don't
This was the worst place I have ever seen. It is definitely not the way it is advertised on Hotels.com. It looks like a drug dealer and prostitution pay by the hour motel. Trash and shopping carts all over the place. Blinds in the windows falling apart. This place is disgusting and wouldn’t be fit for a prisoners last stay. A homeless person would be better off sleeping on the street.
Gray Plaza Motel was a nice place to stay, prices were reasonable, rooms were clean and comfortable. i would stay yjere again.
Kenneth
Stayed 1 night in May 2023
6/10 Okay
Lora
Traveled with pets, Traveled with family
Feb 28, 2023
Pet friendly and big comfortable room. Beds and bedding were great. I like the retro feeling.
Previous reviews look like some vindictive attempts. Owners could be more tech involved.
It is a little sketchy looking outside, parking lot also, but the room itself was fine and clean, and no problems, so overall it was fine, especially for the price.
The place took my money & was boarded up practically.. no one would answer, the lobby is covered in plastic over the doors so you couldn’t even get in…
Remove this one from your site cause aren’t even open for business