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Hampton Inn Carbondale

2.5 star property

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Photo gallery for Hampton Inn Carbondale

Front of property - evening/night
Terrace/patio
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2175 Reed Station Pkwy, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪3 min drive‬
  • African American Museum of Southern Illinois
    ‪4 min drive‬
  • Southern Illinois University
    ‪5 min drive‬
  • Carbondale, IL (MDH-Southern Illinois)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room with Two Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard room with king bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard room with king bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Carbondale

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (422)
The price is $127
per night
$146 total
includes taxes & fees
Feb 25 - Feb 26
Home2 Suites by Hilton Carbondale

About this property

Hampton Inn Carbondale

Carbondale hotel close to Southern Illinois Healthcare
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn Carbondale offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn Carbondale provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 786 square feet (73 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Hampton Inn Carbondale is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 786 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carbondale Hampton Inn
Hampton Inn Carbondale
Hampton Inn Hotel Carbondale
Hampton Inn Carbondale Hotel Carbondale
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Carbondale
Hampton Inn Carbondale Hotel Carbondale

Hampton Inn Carbondale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 535 reviews
Rating 8 - Good. 180 out of 535 reviews
Rating 6 - Okay. 44 out of 535 reviews
Rating 4 - Poor. 24 out of 535 reviews
Rating 2 - Terrible. 15 out of 535 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bambi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large and had a lot of comfortable seating choices. I couldn't believe how spacious the bathroom was either. Very clean. We had a quiet night.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities
Front desk was the best
Stayed 1 night in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice and clean. Some of the property has gotten a little worn down. The bathtub has chipping paint. The door wouldn't lock without a lot of effort. Most disappointing is that this is the second time we have stayed there in the last 6 months and the hot tub is still out of order! The staff is very nice though!!
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
The staff at Hampton are superb. Margret (or Martha?)__ serving breakfast was excellent. Took time to explain her breakfast. ALL STAFF were very nice as well.
Stayed 2 nights in Oct 2024

8/10 Good

Larry

Traveled with group
Liked: Cleanliness, staff & service
There were some plumbing issues
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty for prices per night paid
Front desk woman was quick and friendly, when we got to our room the door lock was open and door was open. Upon entering, we noticed stuff all over floor (didn’t appear vacuumed) and multiple cup/wTer marks on nearly every surface. I told the front desk worker and she offered to clean it real quick but we asked if there was another room available. There was one other option so we took it. That room was cleaner, however most of the washcloths had stuff in them (old lint or something) so my daughter did not want to use those on her face. For the price we paid it was definitely a disappointment l
Stayed 1 night in Oct 2024

6/10 Okay

Jeff

Business traveler
Liked: Cleanliness
They had issues with electronics and had you let people into their rooms. That was O.K. but I wish they would have asked for some ID before letting people into their rooms.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The key card system was not working upon arrival. They had to let us into our room by unlocking it. The doors at both ends of the hotel were standing wide open which is not safe. The room was not clean - one of the queen beds did not have sheets on it. It is a very very old hotel. I do not recommend staying at this hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Very Disappointing
Trip started with the card reader not working so front desk had to walk all guests to rooms and unlock doors. They were not very friendly and I was told could use digital key with phone but they didn’t know how to set up. Finally got to room and floors were sticky and very dirty. I wiped the floor with a wash cloth and it was black! Bed and pillows were uncomfortable. Saw bug walk across floor in bathroom. When we checked in the body wash in shower was empty and we asked for the room to be cleaned and filled while we were gone and it never was. This will be our last time staying at a Hampton Inn hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty and smell of sewage
Stayed 4 nights in Sep 2024

8/10 Good

Lisa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Our experience was good. What I appreciated most, was the check- support. Evening and morning. They were very helpful, answered questions, very friendly and pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

IRA, OSWEGO

Traveled with family and small children
Problem with plumbing bad smell in hallway
Stayed 2 nights in Aug 2024

8/10 Good

teri

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Pool and hot tub were being repaired, so not in use. In the eating area, there wasn't any waffle mix both mornings we stayed there. Staff was friendly and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Ashley

Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

8/10 Good

Said

Stayed 2 nights in Jul 2024

8/10 Good

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was very nice. We checked in at 4:30 PM and were given a room. When we went to the room, the room was unlocked by using the dead bolt. In addition, the room looked clean, but under closer inspection, the room still had rings on the bedside table from glass wear and there was no shampoo in the bathroom. Not a huge deal, but check in is supposed to be at 3! Then we found out that the hot tub was not working. I have stayed at this hotel multiple times over the past 2 years and this is the first time that I could not give it 5 stars.
Stayed 1 night in Jul 2024

8/10 Good

Todd

Stayed 1 night in Jul 2024

4/10 Poor

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is old. The bed lines are cheap and scratchy. The staff was nice, friendly and accommodating. But I won't stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay in my life
Check in already knew it wasn't going to be a good stay, I was originally given a room on the 1st floor, and when I got here I was given a room on the 3rd floor and I am disabled. Room definitely had not been cleaned well, torn up paper all over the floor, tables and desk were not cleaned. Not going to even mention the bathroom that my wife had to spend 20mins cleaning before we could use it. I most likely will never ever patronize this place again, especially for $200 a night.
Stayed 1 night in Jun 2024

4/10 Poor

Bill

Business traveler, Traveled with family
Liked: Cleanliness
Tried to check in at 2:00 and knew it was early but they said they thought they could accommodate us. Then when arrives they said maids still catching up on last night when they were booked for a conference in town that we were part of. Returned 5 hrs later and they still weren’t sure if they had a clean room but did find one. Room was nice, staff were helpful,good breakfast with 2 hot things: egg scramblers and sausage.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Traveled with family
Liked: Staff & service
Some of the amenities, which drove my decision to stay here, we’re not working. Fitness equipment and spa. Hallways were not air conditioned.
Stayed 2 nights in Jun 2024