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Holiday Inn Carbondale-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Carbondale-Conference Center by IHG

Exterior
Point of interest
Breakfast meal
Lobby
Breakfast meal

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$123
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
2300 Reed Station Parkway, Carbondale, IL, 62901
  • Place, Southern Illinois Healthcare
    ‪3 min drive‬
  • Place, African American Museum of Southern Illinois
    ‪3 min drive‬
  • Place, Southern Illinois University
    ‪6 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, 618 reviews
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About this property

Holiday Inn Carbondale-Conference Center by IHG

3-star Carbondale hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Carbondale-Conference Center by IHG offers 100 accommodations with safes and complimentary newspapers. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Carbondale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Carbondale-Conference Center by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2799 square feet (260 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Carbondale-Conference Center by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carbondale Holiday Inn
Holiday Inn Carbondale
Holiday Inn Hotel Carbondale
Holiday Inn Carbondale Hotel Carbondale
Holiday Inn Carbondale Hotel
Holiday Inn Carbondale Carbondale
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale-Conference Center by IHG Hotel
Holiday Inn Carbondale Conference Center an IHG Hotel
Holiday Inn Carbondale-Conference Center by IHG Carbondale
Holiday Inn Carbondale-Conference Center by IHG Hotel Carbondale

Holiday Inn Carbondale-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 652 reviews
Rating 8 - Good. 187 out of 652 reviews
Rating 6 - Okay. 61 out of 652 reviews
Rating 4 - Poor. 23 out of 652 reviews
Rating 2 - Terrible. 17 out of 652 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mickey

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

8/10 Good

Amy

Stayed 1 night in Oct 2025

8/10 Good

Tammye

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great staff! Front desk staff were very welcoming and helpful. The room was a nice size. We found some hair but nothing major. We were pleased with the cleanliness and the quiet hours. You couldn’t tell the hotel was filled to capacity. Great job!
Stayed 2 nights in Oct 2025

8/10 Good

Suzette

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled strongly of a backed up sewer pipe throughout the lobby, elevator, and common areas which is unacceptable considering it’s on the expensive side for the area. Walls were paper thin and every time a neighboring room ran water or flushed a toilet it was very loud in the room. Hotel staff were great and extremely friendly and the room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

jean-jacques

Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was so kind and welcoming. The room was awesome and super comfy. Breakfast just had fruit and boxed items, warm foods would be a nice touch with all the nice renovations. Would stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Liked: Cleanliness
.
Stayed 1 night in Oct 2025

10/10 Excellent

Trinette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Meredith A

Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with up-to-date amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Stayed 1 night in Oct 2025

6/10 Okay

Alexis

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, awesome beds and pillows!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rashon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , friendly, and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

BRENDA

Room has recently been updated.. had my 5 lb dog.. only charged $25.. another hotel wanted $75..
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very nice ataff
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Justin

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2025

8/10 Good

Jodi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower wasn't great and the Internet connection sucked.
Stayed 1 night in Sep 2025

10/10 Excellent

Jolene

Stayed 2 nights in Sep 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Staff, but no TV service -disappointing

Our stay was fine overall—nothing fancy, no frills. The property is currently under construction, but the staff was very nice and accommodating, which I truly appreciated. The main reason for my low rating is the TV service. During our stay, the television went out completely, and we weren’t able to watch anything in the room. In 2025, this feels pretty unacceptable. At the very least, the hotel should have offered a credit or some type of compensation to guests, since this wasn’t an isolated issue but something that affected everyone due to the service outage. While the staff did a good job, the lack of such a basic amenity really overshadowed the experience.
Stayed 1 night in Aug 2025