Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale by Hotel O offers 57 air-conditioned accommodations with blackout drapes/curtains. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
University Inn of Carbondale by Hotel O is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 7:30 AM to 11:30 AM
Coffee and tea in common areas
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch smart TV with premium digital channels
Hulu
Netflix
Streaming services
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Window screens
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 10
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 20 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 10 (subject to availability)
Late check-out fee: USD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale
University Inn of Carbondale by Hotel O Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 88 out of 386 reviews
10 - Excellent
88
Rating 8 - Good. 47 out of 386 reviews
8 - Good
47
Rating 6 - Okay. 76 out of 386 reviews
6 - Okay
76
Rating 4 - Poor. 69 out of 386 reviews
4 - Poor
69
Rating 2 - Terrible. 106 out of 386 reviews
2 - Terrible
106
6.0/10
Cleanliness
6.0/10
Staff & service
4.6/10
Amenities
5.4/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Cornelius
Dec 22, 2025
Disliked: Property conditions & facilities
No bar in hotel but it was a good stay
Cornelius
Stayed 1 night in Dec 2025
Verified
8/10 Good
James
Feb 18, 2026
Liked: Cleanliness, amenities
Good value. The bed was comfortable and the room was clean. The breakfast was gone by 6:30 am. It was either eaten by hungry travelers or stolen by a homeless person. There were only like 7 other people there and no one was up when I was leaving. The front desk is not staffed
Just waiting on my refund and needs to be closed and redone.
Stanley
Stayed 2 nights in Feb 2026
Verified
2/10 Terrible
Thomas
Feb 18, 2026
Disliked: Cleanliness, staff & service, amenities
Bed was nasty had dried up rice on the covers and hair. No remote control for the tv even though i asked for one each day i was there. And the water would just barely get warm enough to take a shower in.
Thomas
Stayed 2 nights in Feb 2026
Verified
4/10 Poor
Kevin
Feb 11, 2026
Disliked: Amenities
Check in was slow. I had to talk to some person on a screen rather than face to face. One lamp in the room. Quasi-repaired wall damage. Rusty shower hardware.
Kevin
Stayed 1 night in Feb 2026
Verified
2/10 Terrible
William
Feb 4, 2026
Disliked: Cleanliness, staff & service
The property is in serious disrepair and filthy. There was open garbage in the common area. My shower leaked all night. It is in a remote area and there might have been two other people there. No reception staff or security
William
Stayed 1 night in Feb 2026
Verified
8/10 Good
Rose
Jan 22, 2026
Disliked: Cleanliness
The room was alright, it needed cleaned a litter better.....
The staff on the kiosk, was nice, however, the woman was not very kind at all
Drapes did not fully close in the room and we had outside light coming into the room all night. No remote for the TV.
Robert
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Nidrell
Feb 15, 2026
Disliked: Cleanliness, staff & service, amenities
There was no remote, I asked for a king. On second floor. I got a full on the first floor. There where holes in the room. I recorded before and after. No phone. The water was cold. In the shower and NEVER got hot. It was horrible.
I checked in and checked right back out! The whole experience was odd and I felt unsafe.
Jennifer
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Cynthia
Oct 20, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok but the people staying there were mostly boarders. Biggest complaint NOTHING for drinks or snacks in the whole hotel and the floor flooded a little not sure if from rain or pipe.
I love the location it is convenient safe and quiet and the staffs are friendly.
Gabriel
Verified
6/10 Okay
Hector
Oct 13, 2025
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Breakfast menu only had basic food, like cereal, bread, and peanut butter. Not many choices.
Hector
Stayed 1 night in Oct 2025
Verified
4/10 Poor
Charlie
Jan 11, 2026
Disliked: Cleanliness, amenities
Never seen any staff in person. Room was supposed to be a queen bed it was a full size. Whole in the wall. Electrical wires hanging out of the wall. Floors were dirty. Curtain wasn’t hung properly. Not worth the money !