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University Inn of Carbondale

2.5 star property

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Photo gallery for University Inn of Carbondale

Lobby sitting area
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes
Shower, rainfall showerhead, towels, soap
Lobby sitting area
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$57
includes taxes & fees
Jan 31 - Feb 1

Explore the area

View in a map
2400 W Main St, Carbondale, IL, 62901
  • Place, Southern Illinois University
    ‪3 min drive‬
  • Place, Giant City State Park
    ‪20 min drive‬
  • Place, Lake of Egypt
    ‪34 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Sofa Beds

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Shower Grab Bars

  • Sleeps 2
  • 1 Queen Bed

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About this property

University Inn of Carbondale

Carbondale hotel with free breakfast
Coffee/tea in a common area, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale offers 57 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. Complimentary self parking is available on site.

University Inn of Carbondale is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale Reviews

Reviews

6.0
Rating 10 - Excellent. 81 out of 336 reviews
Rating 8 - Good. 45 out of 336 reviews
Rating 6 - Okay. 70 out of 336 reviews
Rating 4 - Poor. 60 out of 336 reviews
Rating 2 - Terrible. 80 out of 336 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Roman

Disliked: Staff & service, property conditions & facilities, room comfort
Was only served breakfast one of the three mornings we were there. The breakfast only had stale cereal, milk, and bread. The room was covered with stains and streaks. The underneath of the bed was disgusting, the bathroom curtain rod was covered in rust. The parking lot is disgusting, covered in glass and trash. Atleast the bed sheets were fresh and clean, plus the A/C worked! I saw one worker the whole entire stay, which was the house cleaning. They have no on site staff, except a kiosk with 24/7 employees that are on the other side of the world. I will not stay again, and do not suggest anyone else should
Stayed 3 nights in Oct 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Go somewhere else!!!
Stayed 2 nights in Oct 2025

4/10 Poor

sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given the key to a room that was already occupied. Then the second room was dirty and smelly.
Stayed 1 night in Oct 2025

2/10 Terrible

tod

Disliked: Cleanliness
No desk person.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 4 nights in Sep 2025

6/10 Okay

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok but the people staying there were mostly boarders. Biggest complaint NOTHING for drinks or snacks in the whole hotel and the floor flooded a little not sure if from rain or pipe.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken a/c, we couldn't adjust, when we asked for more pillows and blankets, we were told there was no housekeeper in staff and I saw a house keeper cleaning a room at that time. I was also told the hotel doesn't stock extra clean blanket or pillows. The parking lot light was in our window all night, illinating the room so we didn't get good sleep. We couldn't shut the curtains, they were "decorative" the smoke alarm would not stop chirping every 2 minutes. Very dissatisfied with the deposit, was not informed there would be a deposit, was was told the deposit would be refunded upon leaving, was told when I was leaving that it would be deposited in 4 days. So I was lied to on the deposite. Very unhappy I booked 2 rooms. There were no humans working to talk to and help aside from the housekeeper who "wasn't there" to help with linins. The WiFi and TV both didn't work. There was only one outlet for the entire room, we had to unplug the mini fridge to use the coffee pot. The vending machine was broken.yhe toiletries were used by previous tenets. You could tell because it was half empty in one room.
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place seems weird. Rooms dated. Walls had many wholes in them.
Stayed 2 nights in Oct 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kireona

Stayed 7 nights in Oct 2025

6/10 Okay

Bob

Disliked: Cleanliness, staff & service, amenities
The check-in and check-out process was terrible. It took 15 minutes to check-in and 20 minutes to check out using an electronic kiosk. At check out the person insisted the hold fee I was charged upon checkin, was paid in cash and I would have to wait until a person thats comes in at 9:30 to get reimbursed..I paid the fee with a credit card..he kept saying no, you paid cash..he was arguing with me about it...he finally called his manager..after several more minutes, he finally comes back and says, your credit card will get credited..no apology..nothing
Stayed 2 nights in Oct 2025

10/10 Excellent

Irving

Liked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Al

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Gareth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Hector

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Breakfast menu only had basic food, like cereal, bread, and peanut butter. Not many choices.
Stayed 1 night in Oct 2025

4/10 Poor

Jeff

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If all you are looking for is a cheap place to sleep for the night, this can work. Otherwise, it's garbage. It's a dirty and beat up facility. TV didn't work, lights were out. Also, don't let the free continental breakfast fool you. It was the absolute bare minimum. In fact, they had open gallons of milk and Sunny D in the small refrigerator. Seemed pretty darn unsanitary to me. I didn't touch it.
Stayed 1 night in Oct 2025

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke detectors were chirping throughout the hotel. There were no front desk employees only a kiosk. I was afraid to leave my room because another guest was locked out of their room because their key didn’t work and the kiosk couldn’t give them a new one. I would never stay here again.
Stayed 1 night in Oct 2025

2/10 Terrible

Marquitta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing, there was no person to check us in. It was done via a remote kiosk with a person probably out of the country. Had never experienced that. The hotel overall needs some TLC. Painting, entry doors and pavement outdoors is bad. Rooms need to be remodeled. Our room was dirty had stains on the lamp and trash from last guest. The only good thing was that it was close to our wedding venue and the price was good. But I will say that the sheets were clean. Would not stay here again. Do not stay here.
Stayed 2 nights in Oct 2025

8/10 Good

Judith

Liked: Staff & service
Stayed 8 nights in Sep 2025

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and checked right back out! The whole experience was odd and I felt unsafe.
Stayed 2 nights in Oct 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was
Stayed 2 nights in Oct 2025

4/10 Poor

Marta

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our room had only one light working, all other light bulbs were missing so super limited lightning in the room. TV did not work at all.
Stayed 2 nights in Oct 2025

2/10 Terrible

amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
if i could give zero stars i would. first. no one works the desk. it's an automated kiosk with people in another country checking you in. it was hard to understand what he was saying and took way longer than it should. second they gave me a room that had never been cleaned. so i had to go back to the kiosk and then a lady with a notebook told him which rooms were available and clean. third... these rooms are rough. damaged walls, doors, furniture. the bathroom door would not close at all. i would recommend sleeping in your car before staying here.
Stayed 2 nights in Oct 2025