*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Au Royal Hôtel features a terrace. Public areas are equipped with complimentary wireless Internet access.
Au Royal Hôtel is a smoke-free property.
- Front desk (limited hours)
- Terrace
- Luggage storage
- Total number of rooms - 19
- Number of floors - 3
- Free WiFi
- Breakfast available (surcharge)
- Smoke-free property
Room Amenities
Au Royal Hôtel offers 19 accommodations with complimentary weekday newspapers and hair dryers. Beds feature premium bedding. 59-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.
- Television
- Cable/satellite TV service
- Phone
- Private bathroom
- Hair dryer
- Ceiling fan
- Desk
- Free weekday newspaper
- Premium bedding
- Iron/ironing board (on request)
- Wireless internet access
- Shower/tub combination
- Digital TV service
- Flat-panel TV
- Free WiFi
- TV size: 59
- TV size measurement: cm
- Heating
- Towels provided
- Number of bathrooms - 1
- Housekeeping on request
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Stair-free path to entrance
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 8 per person
- Pet fee: EUR 5 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 7:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 2:00 PM
Front desk closes daily at 7 PM
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 24 hours
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Online penalty collection
Children and extra beds
- Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 5 per pet, per day
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Children 18 years old and younger are not permitted at this property.
Alcohol is not served at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Au Royal
- Au Royal Carcassonne
- Au Royal Hôtel
- Au Royal Hôtel Carcassonne
- Hotel Au Royal
- Au Royal Hôtel Hotel
- Au Royal Hôtel Carcassonne
- Au Royal Hôtel Hotel Carcassonne
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Hotel Reviews
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