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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
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Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Reception
1 bedroom, minibar, in-room safe, soundproofing
Exterior
Daily buffet breakfast (EUR 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Pet friendly
$206
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Narbonnaise Gate
    ‪11 min walk‬
  • Château Comtal
    ‪12 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

Room options

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 King Bed

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Twin Room, 2 Twin Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 King Bed, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 2 Double Beds, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Panoramic Suite, 1 King Bed, Terrace, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 Queen Bed, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed, Terrace, City View

8.6 out of 10
Excellent
(7 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 2 Double Beds, Terrace, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

5-star Carcassonne hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
ELIOSPA has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, SOWELL COLLECTION Hôtel du Roi & SPA features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

SOWELL COLLECTION Hôtel du Roi & SPA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
LA TABLE DU ROI - This brasserie serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 472 reviews
Rating 8 - Good. 91 out of 472 reviews
Rating 6 - Okay. 44 out of 472 reviews
Rating 4 - Poor. 24 out of 472 reviews
Rating 2 - Terrible. 16 out of 472 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great air conditioner and hotel parking locally.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot just across the river from the castle and a couple of blocks to great restaurants. They do have a small pay parking lot that is gated. Also, a driveway space to park briefly to unload/load your car out front. We loved our room and the view!
Stayed 1 night in May 2025

10/10 Excellent

P

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Delights for this hotel were, the large bathroom and room, bikes included for Canal Du Midi which we also believe highlight for the area and the free fridge drinks and incredible Marshmallows and staff great, great team.
Stayed 4 nights in May 2025

10/10 Excellent

glynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb for exploring the area and the views of the city are as good as you will get. Very helpful staff who can’t do enough for you. Excellent value for money
Stayed 2 nights in May 2025

10/10 Excellent

clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The l9cation of the hotel is ideal being just by the bridge leading to the old town and Castle
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit here and would return . Perfect location for everything
Stayed 2 nights in May 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not 5*

This is not a 5* hotel, we had issues with lights in the room not working and a pipe running onto our balcony. Decor also needs updating. However, staff were wonderful and tried hard to make amends for the issues, very friendly and attentive. Shame Sowell group is neglecting the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Sitting in the outdoor garden/bar at dusk watching the lights of La Cite slowly intensify as the sky darkens is an unparalleled experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jinhua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staffs, breakfast had everything I wanted, smoked salmon, eggs, fruits, yogurts etc, the room was comfortable and spacious, we got free upgrade to the room with castle view
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lars

Stayed 1 night in Nov 2024

10/10 Excellent

Georgi, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Ceri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La mejor opción para disfrutar la vista del Castillo
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fabulous views of Carcassone Castle. Great sized room with bath and shower complementary robe slippers and mini bar. Excellent buffet breakfast. 4pm checkin is later than most hotels Great pool use however steam room etc is part of spa at an additional cost of 45 euros per hour. Overall great location for Christmas markets and castle 🏰 would highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coffee and castles

Such lovely, friendly and helpful staff in all areas of the hotel, we had a most relaxing time and the view from the rooms balcony was spectacular
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Poor Restaurant management

The hotel was excellent however the restaurant not so good. On our first night of two the manager tried to charge us for four extra drinks and if I hadn’t pointed this out we would have been charged. In the second night we booked into the restaurant and were told that out of an already sparse choice, two were unavailable. This was put down to it being a new menu. We left and ate in town
Stayed 2 nights in Nov 2024

4/10 Poor

Elodie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The room was an upgrade so we had a balcony and wonderful of the old city of Carcassonne. The bedroom had a huge open plan bathroom with large, round bath. We used the swimming pool, which is indoors and very nice for a quick dip. The breakfast was lovely!
Stayed 2 nights in Oct 2024

8/10 Good

Dick

Liked: Property conditions & facilities, room comfort

Great view

We had a nice balcony room on the third floor with a great view of La Cité and the Pont Vieux. The balcony had not been very well cleaned or swept though which is the sort of detail that a hotel of this quality should get right. The same goes for some of the crockery at breakfast. They need to check on the dishwashing because some plates were not properly clean.
Stayed 1 night in Oct 2024