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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property

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Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Property preview
1 bedroom, minibar, in-room safe, soundproofing
Reception
Daily buffet breakfast (EUR 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
$157
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Place, Narbonnaise Gate
    ‪11 min walk‬
  • Place, Château Comtal
    ‪12 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 King Bed

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds, Terrace

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Terrace

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, City View

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 Queen Bed, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed, Terrace, City View

8.6 out of 10
Excellent
(7 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 2 Double Beds, Terrace, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Twin Room, 2 Twin Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 2 Double Beds, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Panoramic Suite, 1 King Bed, Terrace, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

5-star Carcassonne hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
ELIOSPA has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, SOWELL COLLECTION Hôtel du Roi & SPA features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

SOWELL COLLECTION Hôtel du Roi & SPA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
LA TABLE DU ROI - This brasserie serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 494 reviews
Rating 8 - Good. 95 out of 494 reviews
Rating 6 - Okay. 44 out of 494 reviews
Rating 4 - Poor. 24 out of 494 reviews
Rating 2 - Terrible. 16 out of 494 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorian, Miami Lakes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Amazing view of La Cite. Close to everything. The staff is great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort

Great location

Very pleasant Hotel in a prime location on the river next to the old bridge with ready walking access to the old city. 2 nights in a comfortable room with bath and shower. Breakfast was ample with a good range of cold and hot buffet items. Service was excellent with reception staff supportive and helpful. On the critical side, the spacious balcony with good views of river, bridge and old town leaked from above, with tired floring. The spa is separate from the small hotel swimming pool at extra cost with the hot tub and sauna within the spa. No room service for food whilst the restaurant was open and fully booked. Overall, a good stay 8/10
Stayed 2 nights in Jul 2025

6/10 Okay

Eduardo G

Liked: Cleanliness, room comfort

poorly managed food service

I had booked a parking space, but they told me they didn't have any, and that I should fix it on the street. It was a holiday and there was limited availability. After my insistence, they solved the problem.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassone

Wonderful staff, excellent location.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb, the view from the hotel was fantastic towards the old city/ castle and a short walk across the old bridge to the old town was 5 mins. The hotel had an indoor swimming pool which we used, it was clean and fresh towels were sat on the recliners next to the pool. We stayed on a bed and breakfast and every morning you had the choice of cooked, fresh ham, cheese and pastries. A small niggled for me was the dinner menu never changed the whole time we were there and we felt it could had a bit of a difference but each to their own. A great stay made easier by the staff and standard of service. I would recommend a stay here 100%
Stayed 8 nights in Jul 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel in a fantastic location. The only downside was we couldn’t get a lunchtime cocktail because the bartender didn’t start until 6 (it was a weekend) which was the only fault we could find! Great stay - Merci!
Stayed 3 nights in Jun 2025

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Wai H J

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to book a city view room. Our 3rd floor corner room was spacious with two double beds, a bath and separate shower and most importantly stunning views across the Aude of the Pont Vieux and the old city. We stayed two nights with breakfast included. Breakfast had a good selection including champagne, much to my wife’s delight, and you could have it in the air conditioned breakfast/restaurant or on the terrace. All in all we thoroughly enjoyed our stay but would reiterate that the view from the balcony was a major factor in our enjoyment. If it’s the same for you make sure to book a city view room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and had plenty of luxury features like a soaking bathtub. Mini bar was included and had water and orange juice. The pool was amazing too.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room had a balcony with a beautiful view of the castle complex framed by jasmine with it’s marvellous scent. The staff were very professional and friendly. It was an easy walk to the castle and also into the new town. A truly great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a gem of a location! The views of the walled city from the hotel garden and rooms were incredible. Great walkable location. Used the fitness centre and sat in the garden in the morning with coffee. The shower was the best (rain shower with great pressure!). Only there for one night but this place had everything we wanted.
Stayed 1 night in Jun 2025

10/10 Excellent

Carroll

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great air conditioner and hotel parking locally.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot just across the river from the castle and a couple of blocks to great restaurants. They do have a small pay parking lot that is gated. Also, a driveway space to park briefly to unload/load your car out front. We loved our room and the view!
Stayed 1 night in May 2025

10/10 Excellent

P

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Delights for this hotel were, the large bathroom and room, bikes included for Canal Du Midi which we also believe highlight for the area and the free fridge drinks and incredible Marshmallows and staff great, great team.
Stayed 4 nights in May 2025

10/10 Excellent

glynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb for exploring the area and the views of the city are as good as you will get. Very helpful staff who can’t do enough for you. Excellent value for money
Stayed 2 nights in May 2025

10/10 Excellent

clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The l9cation of the hotel is ideal being just by the bridge leading to the old town and Castle
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit here and would return . Perfect location for everything
Stayed 2 nights in May 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not 5*

This is not a 5* hotel, we had issues with lights in the room not working and a pipe running onto our balcony. Decor also needs updating. However, staff were wonderful and tried hard to make amends for the issues, very friendly and attentive. Shame Sowell group is neglecting the hotel.
Stayed 3 nights in Apr 2025