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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property

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Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Exterior
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Pet friendly

Explore the area

Map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Historic Fortified City of Carcassonne
    ‪8 min walk‬
  • Château Comtal
    ‪12 min walk‬
  • Aude Gate
    ‪12 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪14 min drive‬

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

5-star Carcassonne hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, SOWELL COLLECTION Hôtel du Roi & SPA features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

SOWELL COLLECTION Hôtel du Roi & SPA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
LA TABLE DU ROI - This brasserie serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.42 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 402 reviews
Rating 8 - Good. 82 out of 402 reviews
Rating 6 - Okay. 39 out of 402 reviews
Rating 4 - Poor. 21 out of 402 reviews
Rating 2 - Terrible. 15 out of 402 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee and castles
Such lovely, friendly and helpful staff in all areas of the hotel, we had a most relaxing time and the view from the rooms balcony was spectacular
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Poor Restaurant management
The hotel was excellent however the restaurant not so good. On our first night of two the manager tried to charge us for four extra drinks and if I hadn’t pointed this out we would have been charged. In the second night we booked into the restaurant and were told that out of an already sparse choice, two were unavailable. This was put down to it being a new menu. We left and ate in town
Stayed 2 nights in Nov 2024

4/10 Poor

Elodie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The room was an upgrade so we had a balcony and wonderful of the old city of Carcassonne. The bedroom had a huge open plan bathroom with large, round bath. We used the swimming pool, which is indoors and very nice for a quick dip. The breakfast was lovely!
Stayed 2 nights in Oct 2024

8/10 Good

Dick

Liked: Property conditions & facilities, room comfort
Great view
We had a nice balcony room on the third floor with a great view of La Cité and the Pont Vieux. The balcony had not been very well cleaned or swept though which is the sort of detail that a hotel of this quality should get right. The same goes for some of the crockery at breakfast. They need to check on the dishwashing because some plates were not properly clean.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Alison

Liked: Room comfort
Not pet friendly at all
If you are travelling with a pet, this hotel is Not dog friendly Your dog is not allowed in any areas apart from the room This meant that we also could not use any of the other areas We had to eat all meals away from the hotel despite the fact it was listed as dog friendly We also paid an additional 40 euros for our dog to stay We fully appreciate that people do not want pets nearby when they are eating but this hotel should make an effort to provide for pet owners Not interested when we complained We had a superior room with balcony The balcony was filthy The toilet seat was hanging off and the room was smelly The tv was faulty Would not return again
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Best shower in France!
Stayed 1 night in Oct 2024

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pluses: very courteous staff, beautiful views of the Medieval City, convenient for that and for dining, very clean overall, good sized rooms, pleasant gardens. Minuses: pool is very small and only opens at 10am, parking is near, very secure and easy to get to but the route back to the hotel is awful; it takes you all round the town on a one-way system, often choked with traffic. They do have their own parking - at 15 Euros per night.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to carcasonne castle.They have pool and spa in hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great location and good for walking around city and sites. Large, bright, modern decor rooms. Parking nearby, book in advance to ensure slot. We highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Myra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Nice room, great helpful staff, parking for our motorcycles and short walk for food. Right next to La Cité. Short drive to it.
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel and not so good restaurant. Overpriced and a little pretentious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roy

Stayed 1 night in Sep 2024

4/10 Poor

william

Liked: Cleanliness
Disliked: Staff & service
Expensive, disappointing breakfasts not VFM
We paid for a full castle view and was given a partial view, when l went to ask for a room move the receptionist said you have booked via Hotels.com so they where not prepared to move us, albeit l’m Gold member. Breakfasts are a disaster, the staff don’t clear tables or refresh the food! Stopped 3 nights every morning the same, on complaining the manager shrugged his shoulders to say so what!
Partial view and weeds vrowing
No food available every morning
Food not being replenished
No food
Stayed 3 nights in Sep 2024

10/10 Excellent

julio

Stayed 1 night in Sep 2024

6/10 Okay

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is ideally situated to explore the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and a high quality hotel. Beautiful view of the city from the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Room had a view of the citi and old bridge . Bathroom had a full-size bath. Location perfect for both medieval citi and main city. Walkable to the canal du midi and train station. The staff were all friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Garry, Lake Country

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked close to castle, hard to find hotel.
Stayed 1 night in Sep 2024