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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Indoor pool
Minibar, in-room safe, soundproofing, iron/ironing board
Indoor spa tub
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Old Bridge
    1 min walk
  • Centre de Congrès Le Dôme
    3 min walk
  • Pont-Neuf de Carcassonne
    3 min walk
  • Carcassonne (CCF-Pays Cathare)
    14 min drive

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

5-star Carcassonne hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, SOWELL COLLECTION Hôtel du Roi & SPA features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

SOWELL COLLECTION Hôtel du Roi & SPA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
LA TABLE DU ROI - This brasserie serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.42 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 359 reviews" "
Rating 8 - Good. 77 out of 359 reviews" "
Rating 6 - Okay. 35 out of 359 reviews" "
Rating 4 - Poor. 20 out of 359 reviews" "
Rating 2 - Terrible. 13 out of 359 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

analia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PAUL

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location with excellent breakfast
Great location - short walk to the Citie Rooms ok - we had a terrace which was a bit unkept and scruffy Parking limited - so book ahead for this and €15 Breakfast was very good - staff brilliant especially JB and Brice - you guys rock :)
Stayed 1 night in Aug 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Carcassonne
Friendly modern hotel in the heart of Carcassonne. Service was great and food worgh waiting for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all excellent, thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view.
Stayed 1 night in Jul 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! It was clean, quiet, and had everything we needed. We really did appreciate the air conditioning and complimentary beverages in the fridge. I thought this hotel was worth the price we paid. Location was convenient and you could walk around very easily to restaurants or the castle. I would recommend this hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very smart hotel with a fantastic view plus excellent amenities. The staff were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

M A

Stayed 1 night in Jul 2024

10/10 Excellent

Josef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay. I thought breakfast could use more variety.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Staff & service
AC needs to be rethink
Super friendly front desk staff. Couch in suite was broken we think, we were falling in the middle when sitting. Front desk manages the AC... Had to call each day because it was turned off " automatically ". We had a suite with lots of windows so we had the option of keeping the blinds closed to be kept cool or toast with them open to have a view. Also, everyday day our keycard was not working. realizes that when we were sitting in lobby, a lot of people had the same issue. Weird. Lastly, housekeeping was very different than what we are used to when you pay $500 a night. Towels had make up from previous guest, if we had a pair of shoes in living room area, they would remain there rather then put them alongside a wall. PJ not folded and left on the floor after they made the bed, other then making bed I don't think they did anything else. Since not washed either. It was weird. I did ask and it seemed as if it was not normal to ask for vacuum and tidy up.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Carcassonne base
The hotel was beautiful and perfect for the last night of our holiday in France. The front desk staff were very welcoming when we arrived early to store baggage and when we returned to check-in later they were helpful. The rooms are stunning, we had two spacious family rooms with balconies looking right out at the castle and walls. They were spotlessly clean and had everything we could need for refreshments and relaxing. The whole hotel looks recently refurbished to a high standard. The outdoor area was a beautiful space to spend time in the evening, hearing the ducks on the river. Bar staff were also friendly and welcoming. Location was perfect, between old and new parts of the town. In short, one of thd best hotels we've stayed jn as a family
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Stayed 3 nights in Jul 2024

10/10 Excellent

Sidney Darrow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and view
Amazing location and view. Bed is a little hard. Very nice and friendly staff
View from the hotel
Stayed 1 night in Jul 2024

8/10 Good

Rui

Traveled with family
Liked: Cleanliness, staff & service
No cover parking
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but superficial
Looks are more superficial. Nice bedroom with lovely bath. Swimming pool tiny, very narrow. Staff didn't seem very happy either.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Jul 2024

8/10 Good

Charlotte

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel but not enough staff, rarely any bar staff and the bar closed early. Breakfast was good but they were not very good at re filling things. Other than that, a brilliant location. Would recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

heidi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Its super center, walking distance from the medieval city The view from my room espectacular, but the bathroom had a nasty smell
Stayed 2 nights in Jul 2024

6/10 Okay

Mari

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Genevieve

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Cibelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, very comfortable, terrific location, and spectacular views of the La Cite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian D

Stayed 1 night in Jun 2024

10/10 Excellent

Marko

Stayed 2 nights in Jun 2024