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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property

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Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Property preview
Minibar, in-room safe, soundproofing, iron/ironing board
Sauna, hot tub, steam room, body treatments, aromatherapy, body scrubs
Daily buffet breakfast (EUR 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Place, Pont-Neuf de Carcassonne
    ‪3 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪8 min walk‬
  • Place, Aude Gate
    ‪11 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

8.6 out of 10
Excellent
(7 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

5-star Carcassonne hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
ELIOSPA has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, SOWELL COLLECTION Hôtel du Roi & SPA features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

SOWELL COLLECTION Hôtel du Roi & SPA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
LA TABLE DU ROI - This brasserie serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.73 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 506 reviews
Rating 8 - Good. 97 out of 506 reviews
Rating 6 - Okay. 46 out of 506 reviews
Rating 4 - Poor. 24 out of 506 reviews
Rating 2 - Terrible. 18 out of 506 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andre, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. However didn’t get a chance to experience all the facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in hotel du Roí was excellent. We attribute our great stay to two of the staff members, the manager Yari and the restaurant manager Nicolas, both of these staff members made our stay wonderful. The hotel is exceptionally well located to visit the castle and the town. We also found the chefs food delicious and opted to eat at the hotel most nights.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location adjacent to the old bridge with spectacular views of the Cité Our room was well equipped and comfortable. Pool was well designed Overall a great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, super staff and great amenities including modern gym equipment
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nearby underground parking for our car. However, hair in the shower (not ours) and no ventilation at all in the en-suite toilet was not up to 5*standard.
Stayed 2 nights in Sep 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

wendy

Traveled with partner
Great hotel in the perfect location in Carcassonne.
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic view of the city walls. Excellent service and a good breakfast. Hard to fault.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with pleasant staff
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Sadly the images of the terrace are misleading for most rooms. The image is of a terrace is for the top floor panoramic rooms only, whereas most rooms don’t get much of the sun and are covered by greenery. They use the same terrace image for all rooms on the booking, which implies lots of sinshine (no roof).
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorian, Miami Lakes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Amazing view of La Cite. Close to everything. The staff is great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort

Great location

Very pleasant Hotel in a prime location on the river next to the old bridge with ready walking access to the old city. 2 nights in a comfortable room with bath and shower. Breakfast was ample with a good range of cold and hot buffet items. Service was excellent with reception staff supportive and helpful. On the critical side, the spacious balcony with good views of river, bridge and old town leaked from above, with tired floring. The spa is separate from the small hotel swimming pool at extra cost with the hot tub and sauna within the spa. No room service for food whilst the restaurant was open and fully booked. Overall, a good stay 8/10
Stayed 2 nights in Jul 2025

6/10 Okay

Eduardo G

Liked: Cleanliness, room comfort

poorly managed food service

I had booked a parking space, but they told me they didn't have any, and that I should fix it on the street. It was a holiday and there was limited availability. After my insistence, they solved the problem.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassone

Wonderful staff, excellent location.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb, the view from the hotel was fantastic towards the old city/ castle and a short walk across the old bridge to the old town was 5 mins. The hotel had an indoor swimming pool which we used, it was clean and fresh towels were sat on the recliners next to the pool. We stayed on a bed and breakfast and every morning you had the choice of cooked, fresh ham, cheese and pastries. A small niggled for me was the dinner menu never changed the whole time we were there and we felt it could had a bit of a difference but each to their own. A great stay made easier by the staff and standard of service. I would recommend a stay here 100%
Stayed 8 nights in Jul 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel in a fantastic location. The only downside was we couldn’t get a lunchtime cocktail because the bartender didn’t start until 6 (it was a weekend) which was the only fault we could find! Great stay - Merci!
Stayed 3 nights in Jun 2025