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Hôtel Astoria

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Astoria

Exterior
Point of interest
Comfort Double Room, Private Bathroom, Air Conditioning | Premium bedding, desk, blackout drapes, iron/ironing board
Reception
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
18 Rue Tourtel, Carcassonne, AUDE, 11000
  • Parc du Père Noël
    3 min walk
  • Canal du Midi Harbor Master's Office
    3 min walk
  • Place Carnot
    8 min walk
  • Carcassonne (CCF-Pays Cathare)
    6 min drive

Room options

View all photos for Family Room with Air Conditioning

Family Room with Air Conditioning | Premium bedding, desk, blackout drapes, iron/ironing board

Family Room with Air Conditioning

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning | Premium bedding, desk, blackout drapes, iron/ironing board

Comfort Double Room, Private Bathroom, Air Conditioning

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, desk, blackout drapes, iron/ironing board

Quadruple Room, Private Bathroom

  • 193 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom

Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom | Premium bedding, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Premium bedding, desk, blackout drapes, iron/ironing board

Double Room, Private Bathroom

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Campanile Carcassonne Est La Cite

Pool
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1001)
The price is $57
per night
$67 total
includes taxes & fees
Jan 7 - Jan 8
Campanile Carcassonne Est La Cite

About this property

Hôtel Astoria

Carcassonne hotel walkable to Canal du Midi Harbor Master's Office
This smoke-free hotel features self parking, concierge services, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff. Housekeeping is available on request.
Hôtel Astoria offers 19 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Hôtel Astoria features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in May 2020.

Hôtel Astoria is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 7 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Uncovered self parking fee: EUR 7 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Hôtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews" "
Rating 8 - Good. 48 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amina

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

10/10 Excellent

carole

Stayed 1 night in Mar 2023

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022

6/10 Okay

Christoph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel.
A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Stayed 1 night in Aug 2021

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed 3 nights in Sep 2020

8/10 Good

cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip the beakfast
Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

YEUK PING AXL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little hotel offers warm service
very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
Stayed 1 night in Feb 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the railway
Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Stayed 2 nights in Feb 2020

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed
Excellent value. Free overnight secure bike storage. Twin beds great for two friends who don’t want to share a bed. Handy for cycling the Canal.
Stayed 1 night in Oct 2019

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet location.
Very friendly and welcoming staff. The room was spotlessly clean, spacious and very comfortable. The fan in the room was a blessing as it was very hot during our stay. We had safe and secure parking for our motorbike in the hotel garage. Breakfast was good.
Stayed 1 night in Jul 2019