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ibis Carcassonne Centre la Cité

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Carcassonne Centre la Cité

Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Restaurant
Exterior
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
5 Square Gambetta, Carcassonne, Aude, 11000
  • Pont-Neuf de Carcassonne
    2 min walk
  • Centre de Congrès Le Dôme
    4 min walk
  • Place Carnot
    7 min walk
  • Carcassonne (CCF-Pays Cathare)
    5 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $81
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$96 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

ibis Carcassonne Centre la Cité

3-star Carcassonne hotel with bar/lounge
A bar/lounge, a snack bar/deli, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, a library, and free newspapers are onsite. Change of towels is available on request.
Ibis Carcassonne Centre la Cité offers 48 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions come with premium satellite channels. Bathrooms include showers.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Carcassonne hotel also offers a library, a terrace, and multilingual staff.

Ibis Carcassonne Centre la Cité is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 7 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

ibis Carcassonne Centre la Cité Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 69 out of 246 reviews" "
Rating 8 - Good. 122 out of 246 reviews" "
Rating 6 - Okay. 34 out of 246 reviews" "
Rating 4 - Poor. 15 out of 246 reviews" "
Rating 2 - Terrible. 6 out of 246 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully Situated
Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort
Good overnight stay
Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Jim stayed 13th August 2024
As you would expect from IBIS, a no frills room but the bed was comfortable and the air-con worked.
Stayed 2 nights in Aug 2024

8/10 Good

Rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small. Should have been classed budget
Stayed 4 nights in May 2024

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel Staff very helpful
Stayed 2 nights in Apr 2024

8/10 Good

Honor Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023

8/10 Good

JOSE, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good location
Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Stayed 4 nights in Oct 2023

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the money
Good room for the price and very near downtown
Stayed 1 night in Sep 2023

10/10 Excellent

Augusto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in city center near atractions.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Yves

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Stayed 1 night in May 2023

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.
Stayed 2 nights in Apr 2023

8/10 Good

Carolyn

Stayed 1 night in Jan 2023

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Very nice reception as I arrived
Stayed 1 night in Dec 2022

10/10 Excellent

Lulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service
Good value
Hotelcould do with a refresh but adequate enough and decent continental breakfast. Location halfway between station and the Cite. Good value
Stayed 1 night in Oct 2022

2/10 Terrible

Robin

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tiny room couldn’t open door outdated facilities
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Size matters
The room was too small and there was only one waste bin, which was in the bathroom and it was too small, but none in the bedroom. I found difficulty in the bathroom as I couldn’t turn around there
Stayed 4 nights in Oct 2022

8/10 Good

yang, danville

Liked: Staff & service
The property itself is rather poor. The breakfast was good. The room air conditioning did not work well. Doors make loud noises when closing.
Stayed 1 night in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but Comfortable
This is a good spot to stay that is well situated between the train station (a 20-minute walk) and the Old City (a 20-minute walk). We were greeted warmly at reception and the room was clean and quiet. The A/C did not cool as well as I would have liked, but overall the room met our needs. The hotel also allowed us to leave our luggage while we explored the Old City before leaving on an afternoon train.
Room from the doorway
Small, but functional bathroom
Stayed 1 night in Sep 2022