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Austins Self Service Guest House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Austins Self Service Guest House

Standard Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets
Twin Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets
Interior entrance
Superior Double Room, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free WiFi

Explore the area

Map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ
  • Sophia Gardens
    2 min walk
  • Bute Park
    3 min walk
  • Principality Stadium
    7 min walk
  • Cardiff (CWL-Cardiff Intl.)
    37 min drive

Room options

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Shared Bathroom

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom

  • 48 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • 96 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed, Shared Bathroom

Economy Single Room, 1 Twin Bed, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Economy Single Room, 1 Twin Bed, Shared Bathroom

  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 140 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Twin Room, Refrigerator & Microwave (Ensuite)

Superior Twin Room, Refrigerator & Microwave (Ensuite) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Refrigerator & Microwave (Ensuite)

  • 98 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Refrigerator & Microwave

  • 96 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 60 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

WiseStay

Free WiFi
Housekeeping
4.2 out of 5, Very Good, (183)
The price is $100
per night
$119 total
includes taxes & fees
Jan 1 - Jan 2
WiseStay

About this property

Austins Self Service Guest House

3-star guest house in Riverside
Along with express check-in, this smoke-free guesthouse has express check-out and free WiFi in public areas. Weekly housekeeping is available.
Austins Self Service Guest House offers 20 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Austins Self Service Guest House features express check-in and express check-out. Wireless Internet access is complimentary.

Austins Self Service Guest House is a smoke-free property.

Languages

Bulgarian, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Austins Self Service Guest House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 316 reviews" "
Rating 8 - Good. 134 out of 316 reviews" "
Rating 6 - Okay. 42 out of 316 reviews" "
Rating 4 - Poor. 8 out of 316 reviews" "
Rating 2 - Terrible. 8 out of 316 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Shortage of cutlery and bed collapsing
Stayed 7 nights in Sep 2024

8/10 Good

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
This is a very reasonable and nice place to stay for the price. Upon arrival, I was confused about which property I would be staying in, but after opening the doors and reading the signs posted inside, it’s very straightforward. The woman next to me did not have a code for her room and struggled to reach anyone at ~9pm, so, if you’re reading this, make sure you have your code ahead of time. The rooms are small and quaint. The only two complaints I had were that the bed was extremely uncomfortable, and that there is a shower in the room, but no toilet. The second point is mostly a mild inconvenience, but the bad part is that, because the flooring in the room is carpeted, it leaves a bit of a wet smell which goes away after a few hours but still leaves me feeling as if there may be a mold issue under the carpet. Despite these issues, I had a nice time and found it well worth the price. Diolch!
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Get the en-suite/extras room
Having the option of this room made my life so much easier, plus the location… the only reason I took off a star was because of the bed, they need to change the bases round as the one at the top of the bed was broken, which didn’t really help my sciatica, but apart from that, would definitely come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Furie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill vibes
Stayed 3 nights in Jul 2024

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Rukayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cardiff
Location and price wise it was good. The WiFi didn’t reach in the room and it had a damp smell. The choice of room was comfy and it had what you needed. Overall the stay was good.
Stayed 2 nights in Jul 2024

6/10 Okay

Aline

Liked: Cleanliness, staff & service, room comfort
Good bed to rest and clean towels
If you até booked on Austins 2 be aware that there are no kitchen facilities. There is onde bathroom tô ne shared with at least 10 rooms which can be sometimes busy. Otherwise, Thais self check in accomodatiom was clean and confortable to stay 1 or 2 days If you stay all day out. There are no kitchen facilities.
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Walking distance to town and felt safe ,room needs decorating and shower head wouldn't stay up on required hight,Devan base was dirty and frayed
Stayed 2 nights in Jul 2024

10/10 Excellent

Urwa

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, cheap hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Theodore

Stayed 3 nights in Jul 2024

2/10 Terrible

Majid

Disliked: Staff & service, property conditions & facilities
The room was, on the top floor, not recommend for families. It was unsafe, smelly, dirty and claustrophobic.
Stayed 1 night in Jul 2024

10/10 Excellent

Geneliza

Liked: Cleanliness
Very good location - walkable to the city center. The room is good, clean, and spacious. There's no parking available. You have to park in a metered street parking.
Stayed 1 night in Jul 2024

8/10 Good

Penelope

Business traveler
Liked: Staff & service, amenities
A short walk from the train station and close to the park, the location was ideal. The room was a little run down but everything was clean. The shared toilet was not as clean, but was ok, not that close to the room. The check in was easy - useful that you can arrive or leave at anytime. It is good value and practical overall. I didn't see any staff but everything went smoothly.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Spacious room and very comfy beds
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place
Simple room but did the job. Convenient location and easy to check in and out
Stayed 1 night in Jun 2024

6/10 Okay

Alexis

Liked: Room comfort
Room was conveniently located for Principality, and infact overlooked it. Self check in instructions were accurate. Room itself, the bed was comfy. However my biggest issue was not having any contact number to deal with an issue I had, namely no power to kettle, hairdryer or TV. If you do self check in then you need to provide contact details for any out of hours issues. Hence only providing 3 stars.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, comfortable beds, plenty of pillows. I would have loved some seating area, but we were using the accommodations for sleep mostly, so we socialized outside of the rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
We were so happy with our accommodation. It was perfectly located within walking distance to the coach station and castle, as well as the main shopping precinct. Our family room was gigantic and massive value for money.
Stayed 1 night in Jun 2024

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Renato

Stayed 1 night in Apr 2024