*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from May 13 2024 to January 1 2025 (dates subject to change):
- Spa tub
The following facilities are closed on Tuesday:
- Full-service spa
The following facilities are closed on Sunday:
- Dining venue(s)
Property Features
In addition to an indoor pool, Best Western Premier Heronston Hotel & Spa provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This eco-certified hotel also offers spa services, a terrace, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.
Best Western Premier Heronston Hotel & Spa is a smoke-free property.
- Number of indoor pools - 1
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 109
- Elevator
- Elevator door width (inches) - 31
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 79
- 24-hour front desk
- Spa treatment room(s)
- Porter/bellhop
- Meeting rooms
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Smoke-free property
- Swimming pool
- Food and water bowls
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Hair salon
- Breakfast available (surcharge)
- Number of restaurants - 1
- Gift shops or newsstand
- Banquet hall
- Laundry facilities
- Total number of rooms - 75
- No accessible shuttle
- Number of floors - 2
- Wedding services
- Garden
- Number of accessible parking spaces 4
- Free newspapers in lobby
Room Amenities
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Cable/satellite TV service
- Alarm clock
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Desk
- Wireless internet access
- Shower/tub combination
- Satellite TV service
- Free WiFi
- LCD TV
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Grab bar - near toilet
- Visual fire alarm
- Wardrobe or closet
- Toilet grab bar height (inches) - 26
- Toilet grab bar height (centimeters) - 66
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.
- Hot stone massage
- Number of treatment rooms 3
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Assistive listening devices available
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately GBP 13.95 per person
- Pet fee: GBP 10.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 3 AM
Minimum check-in age is: 18
Check-out
Check-out time is 10:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Service animals are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of GBP 10.00 per pet, per night
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 6:30 AM to 10:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Best Western Heronston Hotel Bridgend
- Best Western Heronston Hotel
- Best Western Heronston Bridgend
- Best Western Heronston
- Bridgend Best Western
- Best Western Bridgend
- BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
- Premier Heronston & Bridgend
- Best Western Heronston Hotel Spa
- Best Western Premier Heronston Hotel Spa
- Best Western Premier Heronston Hotel & Spa Hotel
- Best Western Premier Heronston Hotel & Spa Bridgend
- Best Western Premier Heronston Hotel & Spa Hotel Bridgend
Awards & Affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Tourism Program
National Rating
This property has received its official star rating from Visit Wales.
Hotel Reviews
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