Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and dry cleaning are onsite.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.
Best Western Premier Heronston Hotel & Spa is a smoke-free property.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
A bar/lounge
A restaurant
Restaurants on site
Crane
Ewennys Bar & Grill
Things to do
Gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Terrace
Spa
3 treatment rooms
Body scrubs
Facials
Hot stone massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.
Renovations and closures
The following facilities or services will be unavailable from August 5 2025 to January 31 2026 (dates subject to change):
Sauna
Swimming pool
The property will be renovating from August 5 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
Sauna
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
Full-service spa
The following facilities are closed on Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend
Best Western Premier Heronston Hotel & Spa Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was amazing the only issue is the floors needed a little more sweeping and dry mopping.
Josephine
Stayed 1 night in May 2025
6/10 Okay
Ernestina
May 31, 2025
Ernestina
Stayed 1 night in Feb 2025
6/10 Okay
Krista
Traveled with partner
May 26, 2025
Liked: Cleanliness, staff & service
Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too
However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again
Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.
Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.