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Clayton Hotel Cardiff

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clayton Hotel Cardiff

Reception
Bar (on property)
Reception
Front of property
Executive Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Cardiff International Arena
    6 min walk
  • Viva Brazil
    1 min walk
  • Cardiff Central Station
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    34 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Property amenity

Deluxe Twin Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Single Room

Property amenity

Executive Double Single Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, 3 Twin Beds

Deluxe Triple Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Double Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Double Room

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Cardiff Marriott Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1008)
The price is $89
per night
$107 total
includes taxes & fees
Jan 6 - Jan 7
Cardiff Marriott Hotel

About this property

Clayton Hotel Cardiff

4-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 7 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Clayton Hotel Cardiff is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1006 reviews" "
Rating 8 - Good. 276 out of 1006 reviews" "
Rating 6 - Okay. 114 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Terri

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 30th Birthday Celebration, it was really disappointing. I had contacted the hotel prior to our stay to see if there could be any added touches or if we could have 3 single beds instead of a double and this did not happen. Everything in the room was catered for 2 people staying and not 3 as paid for, inc towels, pillows, water, cups etc. The bathroom was also fairly disgusting. Filthy toilet and all around the underneath of the toilet too. Hairs in the shower/bath and generally very unclean. Really disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service Great food Everything clean and spotless Most importantly alltheteam were very friendly and made you feel welcomed
Stayed 3 nights in Sep 2024

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly and helpful.We stayed for 2 nights, but under separate bookings. This caused a bit of confusion as we didn't want to change rooms and check out then back in again. Thankfully, the staff sorted this out for us. No parking at this hotel, but only 5 mins walk to Cardiff central station so we parked there. Restaurant was fully booked, but we had a drink and the barman was very polite and cheerful. Only issue we had was my daughter stepping on some glass in our room. Thankfully only a small cut and a manger came to ours room with disinfectant and plasters. Have stayed here before and would again as it in a perfect location for what we wanted
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia, Cold Spring

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and nice staff
Stayed 3 nights in Sep 2024

8/10 Good

Chris, Stoke on Trent

Stayed 2 nights in Aug 2024

8/10 Good

CW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lucy

Stayed 1 night in Sep 2024

10/10 Excellent

rhian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Breakfast is awful, the eggs are severely overcooked and bitter. Potatoes really dry and taste of nothing. Orange slices were dry and tasteless. The doors are really loud from other rooms on floor 5. Room is very nice though, clean warm and the bathroom is set up well.
Stayed 1 night in Sep 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute.. for family reason's... so was very impressive..It was booked for myself and my 2 daughter's..one daughter lives in Wales..Due to family upset. One of my daughter's had to leave early so only stayed one night and breakfast. Would be greatfull if you would look in to this for posable refund for one night and breakfast.. Thankyou (one person)
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well-situated.
Stayed 2 nights in Sep 2024

6/10 Okay

Lewis

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jacqueline

Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night but it was convenient for us to walk around.
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my daughter and niece and really enjoyed our stay. reception staff were very friendly, helpful and attentive. Breakfast was great too. Definitely will be staying again in the future
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Stanny

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the 3 of us ladies; one double and a single bed both of which were clean and very comfortable. Only downside was that the air con could not be lowered and it switched off at midnight so the room was very hot in August so sleep wasn’t great. Bottled water in the room and tea and coffee options. Great breakfast options. Safe in the room which is always a bonus. Stayed here a few times it’s great value for money in a very good location in the city centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

6/10 Okay

Jane

Traveled with family and small children
Liked: Amenities
Recommend improving Housekeeping service. The room was a bit dusty and when the cleaner came to clean whilst i was there she hardly spent 5 minutes cleaning the room including the bathroom. The cups, spoons and glasses inside the room where dirty as well.
Stayed 4 nights in Aug 2024

4/10 Poor

SARAH

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Stayed 2 nights in Aug 2024

6/10 Okay

Cem

Traveled with group
Liked: Cleanliness
I booked this on behalf of three friends. Unfortunately they had an uncomfortable stay in the triple room - for different reasons which the Hotel manager has dealt with and issued a partial refund.
Stayed 1 night in Aug 2024