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Clayton Hotel Cardiff

4.0 star property

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Photo gallery for Clayton Hotel Cardiff

Reception
Front of property
Reception
Bar (on property)
Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Principality Stadium
    ‪7 min walk‬
  • Cardiff Castle
    ‪10 min walk‬
  • Cardiff Bay
    ‪12 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Double Bed

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Single Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Single Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, 3 Twin Beds

Deluxe Triple Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Double Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Double Room

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Cardiff Marriott Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1007)
The price is $111
per night
$133 total
includes taxes & fees
Apr 21 - Apr 22
Cardiff Marriott Hotel

About this property

Clayton Hotel Cardiff

4-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 7 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Clayton Hotel Cardiff is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Abbey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ideal when our favourite restaurant is viva brazil! Staff are always smiling and always fulfill my strange requests such as an extra chocolate coffee pod at a late hour!
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel, right by train station
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Stayed 1 night in Dec 2024

8/10 Good

Ishaq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great experience and staff is very helpful for sure I will come back
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohammad

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice clean hotel, beds are small. Requested a travel cot for baby was given one that had uneven wooden slats as a base. Asked Maria at reception for a mattress for travel cot not given it, therefore baby had to sleep in bed with us. Uncomfortable 2 nights sleep.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go too hotel in Cardiff
Great rooms. Good service. Lovely food clean. Amazing views. We always use this when we stay in Cardiff if possible. Very convenient to local pubs and clubs and arenas
Stayed 1 night in Dec 2024

8/10 Good

Rhian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love. staying at the Clayton! Close to town and reasonable train station parking. Breakfast is fabulous, staff are friendly and helpful. Beds are super comfy, lovely rooms with great facilities!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and relaxing and comfortable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Viv

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful stay as usual.
Stayed 1 night in Dec 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, clean room, lovely staff, great breakfast, just very noisy outside the side of the hotel we were on
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Ceri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very pleased with the hotel and would stay again. If I was being a bit picky I would have to say the shower isn’t very good more of a drizzle than a shower but for one night I could let that go
Stayed 1 night in Dec 2024

4/10 Poor

Baljinder

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Power down at the hotel
Dear [Hotel Manager's Name or "Sir/Madam"], I am writing to formally raise a complaint regarding our stay at the Clayton Hotel Cardiff on April 13, 2024. Unfortunately, our experience was deeply unsatisfactory due to the power outage that occurred early on the morning of April 14. This outage caused significant disruptions, especially as I was warming milk for my 18-month-old baby niece. Without electricity, she was left crying inconsolably, and we had no way to prepare her food or milk. Additionally, we were unable to eat our breakfast at the hotel due to the lack of power, which was extremely inconvenient. To make matters worse, we had to check out that morning, and because the elevators were not operational, we were forced to carry a baby in a pram and two suitcases down the stairs from the fourth floor. This was a highly stressful and exhausting experience. As the lack of electricity severely impacted our stay, and we were unable to fully utilize the services we paid for, I am requesting a full refund for the inconvenience and distress caused. I look forward to your prompt response and a resolution to this matter. Yours sincerely, Kind regards, Baljinder Kaur
Stayed 1 night in Dec 2024

6/10 Okay

Rhydian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would I stay again ?
Check-in was easy, room was lovely spotlessly clean really comfy bed, shower was hot but not powewrfull. breakfast was dissapointing food very dry and luce warm.check-out was easy, Would I stay again ? depends what else is on offer in Cardiff
Stayed 2 nights in Dec 2024

4/10 Poor

lee

Disliked: Property conditions & facilities
Heating was broken, shower was poor with no pressure, bed required new mattress, very uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again another pleasant experience . Didn't expect anything less and will be staying again in near future .WELL DONE THE CLAYTON !
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city break
Room was lovely and clean we even had some chocolates and wine left wasn’t expected forgot we’d booked breakfast as well bonus
Stayed 1 night in Dec 2024

10/10 Excellent

Derek F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Shopping Trip
Checked in on line. Nice and easy system to use once arrived, room nice and clean and warm . Hotel in walking distance to all Cardiff shops/ Bars ,
Stayed 1 night in Dec 2024