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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Garden
Cleanliness standards
In-room safe, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Cardiff City Stadium
    ‪4 min drive‬
  • St. Fagans National Museum of History
    ‪5 min drive‬
  • Llandaff Cathedral
    ‪8 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, Lakeside

In-room safe, laptop workspace, iron/ironing board

Junior Suite, Lakeside

  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room, Lakeside

Exterior

Superior Double Room, Lakeside

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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The price is $159
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About this property

Copthorne Hotel Cardiff-Caerdydd

4-star hotel in Wenvoe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Wireless Internet access is complimentary. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Copthorne Hotel Cardiff-Caerdydd is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Romanian, Turkish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 7 2023 to January 1 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Business center
  • Daily housekeeping
  • Laundry facilities
  • Meeting facilities
The property is closed between August 8 and December 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 390 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Very clean, modernized and has a old world charm. The staff we met were outstanding.
Stayed 1 night in Sep 2023

10/10 Excellent

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel as a central location and decent breakfast
Stayed 1 night in Jun 2022

2/10 Terrible

Keith

Stayed 1 night in Jun 2022

6/10 Okay

Matthew

Stayed 1 night in May 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Gordon

Business traveler
Liked: Cleanliness, staff & service, amenities
I would have given higher rating for property condition but my room had an awful smell from the bathroom - smelt like something burning or stale smoke, my cloths even smelt after I left the property ( or could have been the smell stayed with me) the day prior to this I was in a different room and everything was perfect, so not an overall bad image of the hotel. I would definitely stay again
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Jan 2022

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but a little way into the town, property could undergo a facelift as a little dated now compared to others, but still a good nice hotel in a safe location
Stayed 1 night in Jan 2022

6/10 Okay

Marc

Stayed 1 night in Jan 2022

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had some very noisy youngsters running up and down the corridor and slamming doors, which was a bit of a nuisance.
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Stayed 1 night in Dec 2021

10/10 Excellent

Donna

Stayed 1 night in Jan 2022

2/10 Terrible

Thivagar

Stayed 2 nights in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 2 nights in Jan 2022

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stay was ok
Room needed updating 2 big cracks in sink lampshade breaking up beds not fixed so move about... window catch broken but the stay was ok
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

OLIVIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Organised covid protocol
Stayed 1 night in Dec 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Mr William

Stayed 5 nights in Dec 2021

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for just one night. The hotel was spotlessly clean and everything worked as it should. It's showing its age in a few places but nothing serious. TV setup was excellent - having Chromecast meant we could watch iplayer and YouTube (etc) on the large 50" screen. Breakfast was very good. As the hotel was quiet, the hot food was cooked to order rather than sitting around getting cold. Staff were friendly and helpful. Location is functional, being on a major interchange next to a retail park.
Stayed 1 night in Dec 2021

10/10 Excellent

Dylan

Stayed 1 night in Dec 2021

10/10 Excellent

Expedia

Stayed 1 night in Dec 2021

10/10 Excellent

Peveril

Stayed 1 night in Dec 2021