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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Exterior
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
$83
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Place, Principality Stadium
    ‪9 min drive‬
  • Place, Cardiff Bay
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

Superior Twin Room, Lakeside | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lakeside

Standard Double Room, Lakeside | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2

Superior Lake Side Twin Room

  • Sleeps 2

View all photos for Standard Lake Side Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Lake Side Double Room

  • Sleeps 2

Superior Lake Side Double Room

  • Sleeps 2

View all photos for Lake Side Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Lake Side Junior Suite

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Lake Side Twin Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2

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About this property

Copthorne Hotel Cardiff-Caerdydd

4-star hotel in Wenvoe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Wireless Internet access is complimentary. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Copthorne Hotel Cardiff-Caerdydd is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 7.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 1015 reviews
Rating 8 - Good. 414 out of 1015 reviews
Rating 6 - Okay. 114 out of 1015 reviews
Rating 4 - Poor. 46 out of 1015 reviews
Rating 2 - Terrible. 31 out of 1015 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really friendly bed was super comfy room spacious.

Brilliant location cheaper than cardiff centre hotels had an Uber there and back much cheaper. Used tesco clubcard points absolute bargain and a lovely lake
Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, loved watching the swans on the lake. Arrived mid afternoon and were afraid that we wouldn't be able to get lunch - but the restaurant was open and provided a very nice meal. The rooms were beautifully maintained, the shower was powerful and every staff member we encountered was welcoming and helpful. I would stay there again if I come back to Cardiff.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Had a very brief stop over. Good drink selection and service was good.
Stayed 1 night in Jun 2025

8/10 Good

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never slept in a double bed as big before, it was huge 👍 definitely worth the price
Stayed 1 night in Jun 2025

8/10 Good

Yvette

Traveled with group
The staff were excellent and friendly. Breakfast was hot and tasty, pancakes a nice addition. Background music a bit too heavy for breakfast time.
Stayed 1 night in Jun 2025

8/10 Good

Colin, Warminster

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very good breakfast, clean and comfortable room
Stayed 2 nights in Jun 2025

10/10 Excellent

Vaughan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Food was exceptionally with lovely staff working the bar & restaurant area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very helpful - friendly good breakfast and we enjoyed an evening meal there. Its such a lovely hotel - perhaps suprising that it doesn't have a spa or pool - it looks like it should have!
Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful welcome from the staff, very helpful even at 10pm. Great room lovely bar area awesome breakfast overlooking the lake
Stayed 1 night in Jun 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable. Staff were very pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was either as or slightly better than expected aside from the noisy guests in the next room that disrupted my sleep, but that is not the hotels fault.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Stayed 6 nights in Jun 2025

8/10 Good

Sarbjit

Stayed 1 night in May 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

First time back after Covid

Friendly staff, very clean hotel and room, breakfast was lovely loads of choice. I will be a regular user.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment of checking in, we were met with very friendly, smiley staff, who made me feel very welcome on my first visit to the area. Very engaging with any queries I had and gave the relevant information to aid my query. Food - was excellent with plenty of choices. A lovely view from restaurant of the lake with the wildlife.
Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, food good, staff friendly, location not great, on a retail park. Was a little noisy at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay- good value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Stayed 1 night in Jun 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice propery served up everything you would need
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the restaurant overlooking the lake was lovely.
Stayed 2 nights in May 2025