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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Daily cooked-to-order breakfast (GBP 10.00 per person)
Bar (on property)
Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
$89
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Place, Rhondda Valley
    ‪1 min walk‬
  • Place, Falconry UK
    ‪7 min drive‬
  • Place, The Royal Mint Experience
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

7.0 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

4-star Pontypridd hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden. Change of towels is available on request.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a garden, and a picnic area. Onsite self parking is complimentary.

Heritage Park Pontypridd, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Reviews

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 776 reviews
Rating 8 - Good. 233 out of 776 reviews
Rating 6 - Okay. 118 out of 776 reviews
Rating 4 - Poor. 72 out of 776 reviews
Rating 2 - Terrible. 64 out of 776 reviews

Reviews

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the area we wanted. Check was slow due to staff being busy with a School Leavers Prom. Room was clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find good parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Ann-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Huge bedroom and bathroom. Bathroom needed renovation but was spotless. Delicious breakfasts, great choice on offer and all freshly cooked. Dinner was equally good and again wonderful service. Would stay again 😊
Stayed 2 nights in Apr 2025

6/10 Okay

Summerly

Disliked: Cleanliness, property conditions & facilities, room comfort

Average stay

The hotel looks amazing on the pictures but in real life doesn’t quite reflect the same. The room was OK but the bathroom was very dated. Plug hole was broken but this was fixed when asked. We were also woken up at 3am to the fire alarm going off which absolutely terrified me. Didn’t eat in the restaurant to comment on the food. I thought room service was an option here (I may be wrong) but there was no information about this anywhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Indika

Traveled with family
Liked: Cleanliness
We booked family room for 4, but glasss and tea cups were arranged for 3, bathroom sink was not drainig propery, its blocked, shower gel bottle Was empty.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Juliana

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

J

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Christakis

Traveled with family
Not quite value for money
Stayed 1 night in Jul 2025

4/10 Poor

Charlotte

Disliked: Cleanliness
I didn’t like the black mould in the bathroom, and I could shut the ceiling window and took me a while to lock the room door
Stayed 2 nights in Jul 2025

10/10 Excellent

keiran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room for the money. Great food in the bar. Definitely be staying there when working in this area again.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
We stayed at the hotel as we were attending a concert in Cardiff. The photos are very deceptive, the public areas were lovely but the bedroom felt tired, there was damage to the bathroom door & bedroom wall & kettle not working. Very comfortable bed though so a good nights sleep. Staff were very friendly & helpful. Breakfast was okay, not a huge fan of buffet breakfasts where food is left in warming dishes, choice was okay but not great. Not somewhere I would stay again but that’s purely on my preference.
Stayed 1 night in Jul 2025

8/10 Good

Nev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Areeba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith, Ossett

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers good quality accommodation at a reasonable price. It was a great location for us visiting family in Pontypridd. Only slight negative was the black mould behind the bath taps.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a visit to the Heritage park next door,I was there whilst they had a wedding and a Prom night. Both had very little impact on my stay. I ate there all 6 nights I was there and enjoyed the meals which were very reaonably priced. I was particularly impressed by James, who made sure everything was the way i liked it. The rest of the staff were very nice and helpul throughout the hotel.
Stayed 6 nights in Jun 2025

6/10 Okay

Amy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The room was basic but we only stayed for one night so it gave us a quick place to sleep and shower before heading home. bed was comfortable and room was clean, bathroom ceiling had some mould on the ceiling and was slightly dirty. hotel was quiet and in a nice location. would recommend if you’re staying in cardiff for the night but probably not for any longer.
Stayed 1 night in Jun 2025

4/10 Poor

Yvonne

Disliked: Cleanliness, amenities, property conditions & facilities
Staff are lovely but the place is pretty run down
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large. Heating was on full blast when we entered and there is no air-con to cool it back down. Room had been recently redone with the exception of the bathroom which is very dated. Parking very good.
Stayed 1 night in Jun 2025

2/10 Terrible

James

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Damp smell in room. TVs didn’t work. Breakfast was poor
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Little bit tired and in need a a refresh
Stayed 1 night in May 2025

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Ideal location for what we needed. Food good.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 1 night in May 2025

4/10 Poor

Angela

Traveled with partner
Liked: Amenities
Booked this hotel not knowing it is a wedding venue. Lots of noise until 1.30 in the morning. Also can hear people being sick in room next door !!! Lots of shouting and banging of doors. Perhaps they should have let us know that they had a wedding taking place when we booked and we would have booked elsewhere.
Stayed 2 nights in May 2025