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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Executive Suite, 1 Super King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Principality Stadium
    ‪27 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

4-star Pontypridd hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden. Change of towels is available on request.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a garden, and a picnic area. Onsite self parking is complimentary.

Heritage Park Pontypridd, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 724 reviews
Rating 8 - Good. 222 out of 724 reviews
Rating 6 - Okay. 109 out of 724 reviews
Rating 4 - Poor. 61 out of 724 reviews
Rating 2 - Terrible. 61 out of 724 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Stayed 1 night in Feb 2025

6/10 Okay

Nigel

Traveled with family
Liked: Cleanliness
We were not informed that the bathroom radiator was not working on arrival only found out when mentioned at reception.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantalle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bed
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very polite... will be staying again
Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was absolutely stinking so me and my partner left at 5am
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 4 nights in Feb 2025

4/10 Poor

Stuart

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel sadly looks nothing like the photos. The rooms are badly in need of a refurbishment. Old bathrooms and bedding. The mattress felt like it hadn't been changed in years.
Stayed 1 night in Feb 2025

8/10 Good

Denisse

Stayed 2 nights in Feb 2025

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room nothing like picture. Bathroom truly awful
Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Steve

Traveled with partner
Liked: Staff & service
No lift to second floor as partner is disabled and rooms not cleaned every day
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean comfortable good service
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average for price.

Hotel very beat up & dated. In desperate need of a face lift. Bathroom had bad stains. Also superior rooms were just regular rooms with a coffee machine.
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Business traveler
Liked: Staff & service
Fine, does the job.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Traveled with family
Liked: Staff & service

Family gathering

It was ok for the price and fine for a one night stay
Stayed 1 night in Jan 2025

4/10 Poor

Barry

Business traveler
Disliked: Cleanliness, property conditions & facilities

Poor

Bit run down, paintwork on upper floors ropy, bathroom not clean soap scum ring in bath, cracked plaster in room. Noisy all night doors banging etc food ok, kebab was good steak full of gristle
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our night
Stayed 1 night in Jan 2025

10/10 Excellent

Gemma

Stayed 1 night in Dec 2024

2/10 Terrible

Rui Jun

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room and toilet were not clean. Notwithstanding the fact that it is an old property, it is very obvious that proper upkeeping is not maintained. Towel rack in the toilet was covered with rust across all the bars, and our towels were hung onto them! In all honesty, hanging the towels onto such a rack hides the reality that is it filled with rust. Bedsheets beddings had weird stains and patches on them. It was an uncomfortable stay. Location is fine.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Stayed 1 night in Dec 2024

10/10 Excellent

Alister

Stayed 1 night in Dec 2024

8/10 Good

SUSAN

Staff were all lovely
Stayed 4 nights in Dec 2024