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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Exterior
Terrace/patio
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    1 min walk
  • The Royal Mint Experience
    13 min drive
  • Principality Stadium
    24 min drive
  • Cardiff (CWL-Cardiff Intl.)
    52 min drive

Room options

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Llechwen Hall Hotel

Pet friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (537)
The price is $85
per night
$102 total
includes taxes & fees
Jan 1 - Jan 2
Llechwen Hall Hotel

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

4-star Pontypridd hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a garden, and a picnic area. Onsite self parking is complimentary.

Heritage Park Pontypridd, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 664 reviews" "
Rating 8 - Good. 209 out of 664 reviews" "
Rating 6 - Okay. 96 out of 664 reviews" "
Rating 4 - Poor. 53 out of 664 reviews" "
Rating 2 - Terrible. 50 out of 664 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Liked: Amenities
Disliked: Cleanliness
Awful smell within the room! Someone had urinated on the mattress previously and had been covered over with fresh sheets. Disgusted no one called it sooner and mattress had been moved around. No one should of stopped in the room I was in! Shame on hotel!
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Guest should have been notified by email before arriving that due to a large function on the 3rd September the kitchen was not serving anyone after 8pm. The bathroom shower rail was a friction fit pole which kept falling down. Rooms very tied and outdated The breakfast in the morning was poor and you could have bounced the scrambled egg off the floor it was so rubbery. Staff were very pleasant and helpful
Stayed 1 night in Sep 2024

8/10 Good

Oliver

Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went visiting to Wales to see family 6 hours drive , the room was very comfortable but the dining experience wasn't good I explained to reception before leaving some of the food wasn't edible to eat We had spent over 200.00 on drinks and food he just said ohhhh I will tell the chef No customer service at all very rude
Stayed 1 night in Sep 2024

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stay was good and bad.
Very musty smelling hall on walk to room. No Wifi in room and staff had no idea how to help us access recently updated modems. Woke up in the middle of the night twice by towel heater making loud sounds. Pillows were flat and lumpy. Parking lot was great. Check in and check out were fast and easy.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Aug 2024

6/10 Okay

Mandy

Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Aug 2024

8/10 Good

Wai Wah

Business traveler
Liked: Cleanliness, staff & service, amenities
Very polite staff. The parking space is spacious - essential for a business trip. It is just the room WiFi is very weak and some sockets near the fridge is not working. Not a big deal to me anyway. - Room 114 Gordon Kwok
Stayed 4 nights in Aug 2024

4/10 Poor

Andrew

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

James, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible condition.
According to hotels.com it is a 4 star. Which is very misleading. It is actually a 3 star but it should be a 1 or 2 star. It’s clear that no one from hotels.com has actually been there.
Stayed 1 night in Aug 2024

2/10 Terrible

George

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was okay, bed could have done with fitted sheets, mould on walls in bathroom which smelt bad. Loud argument outside the room at 3 AM woke us up.
Stayed 1 night in Aug 2024