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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Presidential Suite | View from room
Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site
Reception
Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Presidential Suite | Living area | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
$122
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Family Double Room (Deluxe)

Minibar, in-room safe, desk, laptop workspace

Family Double Room (Deluxe)

8.4 out of 10
Very good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

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About this property

Hilton Cardiff

4.5-star hotel in Cardiff City Centre
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, and Swedish massages.
In addition to an indoor pool, Hilton Cardiff provides a health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 3651 square feet (339 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance.

Hilton Cardiff is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • 24-hour offsite parking (GBP 35 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1008 reviews
Rating 8 - Good. 243 out of 1008 reviews
Rating 6 - Okay. 128 out of 1008 reviews
Rating 4 - Poor. 74 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
The room was cleaner than clean, light and airy. The staff were helpful, informative and friendly. I had a small issue with one of the locked window being slightly open, allowing cold air in, but this was dealt with same day by a member of the maintenance with no fuss. The gym and pool were great. There were decent breakfast options all of which was freshly prepared. Only real complaint was the size of the duvet could have been larger given it was a king size bed I'd have expected the duvet to match, but thanks to the air-conditioning it wasn't a major issue.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Cyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff Nice rooms Very convenient for Cardiff City
Stayed 1 night in Oct 2025

6/10 Okay

Keisha

Liked: Property conditions & facilities, room comfort
The room was lovely..exactly what i expected however the spa facilities let tje hilton down..the changing room was dirty and the lockers wwre not clean. There was a mother and baby class so it wa a bit crowded. I waited ages for the guy at the desk for a padlock i ended up jist carrying my bag into the spa..which wasnt the best ...the sowers etc were a bit grotty... it definitely needs a refurb
Stayed 3 nights in Oct 2025

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy reach of Cardiff City Centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rhydian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

The room was excellent the staff were efficient friendly and extremely helpful. There’s a NCP car park within easy walking distance and a 10% discount on the parking charge. Highly recommended.
This was the beautiful view from our room
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte, ferndale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a little biased because the Hilton look after me as a regular visitor. They always go above and beyond to make sure my stay is comfortable. The room is always comfortable and clean. Breakfast is always perfect (the coffee machine even behaved for my last visit). Rachel, is not only great at her job, but she is such an amazing soul. I also really appreciate the security on the door, who make it a safe environment for everyone and he's always so friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use the Spa or car park, it was clean and staff were friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms was lovely and comfy
Stayed 1 night in Oct 2025

4/10 Poor

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud banging all night , doors slamming and disturbed sleep all night , the rest of the stay was good despite broken sleep for me and my partner.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Peri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities
Parking the. biggest problem with this site
Stayed 2 nights in Sep 2025

10/10 Excellent

Alun

Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in cardiff amazing gym pool and spa 👌
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Very welcoming.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025