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Holiday Inn Cardiff City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Pub
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Bar
$83
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, Bute Park
    ‪2 min walk‬
  • Place, Principality Stadium
    ‪1 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/tub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(24 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(30 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Cardiff City Centre by IHG

3.5-star hotel in Cardiff City Centre
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 11 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8633 square feet (802 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and laundry facilities. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Junction Restaurant - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Callaghans Sports Bar - This pub serves light fare only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Reviews

Holiday Inn Cardiff City Centre by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

8/10 Good

Sam

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Great service, extremely clean, surprisingly comfortable given the price, however decor and furnishings were very dated and could use a bit of tlc
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Staff & service
The staff was great, rooms are somewhat worn down. Bathrooms are small.
Stayed 2 nights in Jul 2025

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, amenities
Room a little dated and noisy from the road outside
Stayed 1 night in May 2025

8/10 Good

Nichola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Surprised to see both sofa bed and pull out bed made up when only 3 of us booked in - but minor point. Easy parking. Quick check in. Security appreciated. Ideal location
Stayed 1 night in Aug 2025

6/10 Okay

Ronda

Business traveler

I won't be using this hotel again

The decor in the hall was very grey poorly painted and made me feel like i was in a episode of prisoner cell block H. Room was clean but needs a fresh lick of paint. The bed was in wheels and uncomfortable. Perfect place if you're going out on the town as I discovered most people staying here were as early hours in the morning i could hear various guests returning from their night on the town a little loud or where the walls too thin.
Stayed 1 night in Aug 2025

10/10 Excellent

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

ANILKUMAR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not clean . Rooms and bathrooms was very dirty . We found hair on bed sheets
Stayed 3 nights in Jul 2025

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel and great staff and food. Bathrooms a bit dated but still work well.
Stayed 1 night in Jul 2025

2/10 Terrible

RICHARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful. Small old and desperately in need of a facelift. Smelly room which was very unpleasant and dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city centre hotel

We were allocated a room on the third floor facing the road. We asked for a quiet room and were immediately given a room facing the principality stadium. We had a good night sleep. We visit this hotel regularly, our daughter lives nearby. Never had a bad experience. All the staff we encountered were friendly, helpful and professional. There is a large car park so really convenient for Cardiff city centre.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Moses

Disliked: Property conditions & facilities

Good for the city centre

The room showed obvious signs of wear and tear but being in walking distance from the city centre made our stay worth it
Stayed 3 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tim

Traveled with family
Disliked: Staff & service, room comfort
Convenient location with car park, however the property was a bit tired
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay for the weekend great location and lovely hotel, nice and clean and welcoming - paid way over the odds as it was an event weekend - bed was far too small
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Neil

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel were great! Unfortunately I expect a better quality of hotel, room etc for £400 per night!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality.

Check in first Class. Complimentary drinks and cake on arrival. Car parking was for customers only, which I appreciated. Accommodation was fine and views from room excellent, see photo. Breakfast variety and quality excellent. Security also very good with staff ensuring you do were residents.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

1 night break

Hotel was well located, staff were all very helpful and friendly, air conditioned rooms were a bonus as it was so hot during our stay but too efficient in the communal areas which felt cold!
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with handy parking

Very friendly staff. Good large room with comfy bed. Great location. Thank you
Stayed 1 night in Jul 2025