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Holiday Inn Cardiff City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Pub
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Cardiff Castle
    ‪5 min walk‬
  • St. David's
    ‪7 min walk‬
  • Principality Stadium
    ‪8 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/tub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

The Angel Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (2284)
The price is $155
per night
$186 total
includes taxes & fees
Apr 5 - Apr 6
The Angel Hotel

About this property

Holiday Inn Cardiff City Centre by IHG

3.5-star hotel in Cardiff City Centre
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 11 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8633 square feet (802 square meters) include conference space. This eco-certified hotel also offers multilingual staff, a garden, and laundry facilities. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Junction Restaurant - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Callaghans Sports Bar - This pub serves light fare only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Stayed 1 night in Dec 2024

4/10 Poor

Janet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and very dated, never again
On checking in we were given a room on the 4th floor, we went to the room which can only be described as stuck in the 80’s the most awful room I’ve seen. On complaint we were given floor 6. Marginally better! Let’s just say never again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Abi

Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Stayed 2 nights in Dec 2024

6/10 Okay

Jorgen

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air-conditioning set to winter even if it is warm outside. Not possible to adjust since it is pre set. Only option is to switch it off and open the window and hope it does not rain and the seagull stay quiet.
Stayed 2 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was excellent but cleaners started early before 8am and were noisy in the corridor
Stayed 1 night in Dec 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable, great location in the City Centre. Staff were all polite and helpful, only negative is that the hotel is a little dated in areas.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Very well treated on arrival - one of us was recovering from surgery and not feeling great - we were treated with kindness and given a better room. The downside was the restaurant - slow service for dinner early in the evening and very poor quality hot food on the buffet at breakfast. Having said that we'll probably stay there again as the hotel is handy for city centre venues and usually has parking available.
Stayed 1 night in Nov 2024

6/10 Okay

Dul

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water taps were easily acess to kids and its very hot and you cant get the hot water and cild water balance no matter jow you try.AC were not working properly.not good for a family or either for vaccation.did not enjoy at all.staffs were good
Stayed 3 nights in Nov 2024

10/10 Excellent

Gwyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Irwyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all round
Stayed 2 nights in Nov 2024

8/10 Good

Joanna

Stayed 2 nights in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely clean and well kept, the staff (room cleaners, security, breakfast staff) were very helpful, happy and welcoming.
Stayed 3 nights in Oct 2024

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Family trip
Staff very helpful and friendly, breakfast brilliant. But the bed done for me and my wife, so uncomfortable, used this hotel for years can't remember having this problem before, just unlucky this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They catered exceptionally well for my GF Coeliac diet. Room very clean and comfortable. Staff very attentive and well mannered. Room a bit noisy at night due to it facing busy main road.x
Stayed 2 nights in Oct 2024

10/10 Excellent

Neema

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dusty
The dust was so bad all are clothes that we placed on tables was full of white dust
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Gwyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Glen

Business traveler
Liked: Staff & service
The hotel on the whole is ok, the public areas are nice and the service is good but this hotel is let down with the dated rooms. The rooms have poor fixtures and fittings, and the room I had was unsuitable for the modern traveller (two plug sockets).
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Very conveniently located for shopping and dining. The hotel was clean, staff very helpful and polite. Room comfortable, very comfortable bed, clean with view overlooking main road. Breakfast was outstanding. Cons - The area is a bit grotty as are the streets going into city centre. Pay to park £15 per night. Why am I paying to park in the grounds of the hotel I’m staying at. There is traffic noise, but we stayed on a Monday so it wasn’t too bad. Very lumpy pillows,
Stayed 1 night in Sep 2024