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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Exterior
Terrace/patio
Sports facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar
$75
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪9 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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Interior entrance
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  • Free WiFi
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About this property

Holiday Inn Express Cardiff Bay by IHG

3-star hotel in Butetown
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Express Cardiff Bay by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 426 out of 1005 reviews
Rating 8 - Good. 395 out of 1005 reviews
Rating 6 - Okay. 124 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Delbert

Stayed 4 nights in Oct 2025

10/10 Excellent

Olena

Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness
Room was fine, but check in is at 3pm, not 2pm as advertised
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, lovely friendly staff. Clean rooms and great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault it.
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights for business trip. Polite and friendly staff and warm welcome. Room clean, comfortable and pleasant. Parking not a problem The location was perfect for getting to my workplace. Breakfast was excellent, tasty and provided a great start to the day Thank you, great job!
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our accessible room had a wet room. The water did not drain very quickly which resulted in the whole floor becoming very wet. Also, the toilet took a lot of flushing to clear. Other than that the room was very convenient, close to the lift. The beds were very comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner is NCGI so when we asked for gluten free stuff for breakfast they were more than accommodating
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and easy parking
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Faith

Stayed 1 night in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and clean room.
Stayed 1 night in Oct 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to where I needed to be,
Stayed 1 night in Sep 2025

6/10 Okay

Ben

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really good
Stayed 6 nights in Sep 2025

6/10 Okay

Gokmen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Ok

I ask for bucket of ice and they said they don’t give bucket of ice to customers to take it to their bedrooms. Also I did put on booking that we are staying in their hotel for my daughter’s 11th birthday and they didn’t even say happy to her when we checking in. Saturday night is expensive I know that but room they give us for family room was very small
Stayed 1 night in Sep 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Awful night's sleep

Room was clean with a comfortable bed, although not so comfortable pillows, it was also too hot in room despite adjusting the air cond to the lowest setting. The room itself was very noisy, it sounded like you were travelling on an aeroplane all night with 15 minute intervals of loud rumbling (not sure what it was but it kept us awake most of the night). The room was also right next to the lift but on the plus side, it was out of order so we didn't have any additional noise to have to put up with. On the negative side, we'd requested a QUIET room and we'd been put on the 3rd floor meaning a lot of steps to our room....not ideal for someone with chronic lung disease! We did complain to reception and they apologised with no offer of any sort of compensation and said they'd ask maintenance to look into it. Breakfast was ok, no fried eggs and no jam for the croissants. Also had to wait for cutlery to be replenished before you could to eat. Our first stay 2 years ago was good but this time was the opposite. We would definitely not return again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Cheap but cheerful

Comfy stay for a good price. A few notable things were that I did find a nail clipping on the carpet when we came into the room. Also, the pillow covers are of a cheaper material which means my face and ears got way hotter through the night than I would on cotton sheets. I liked the firmness of the mattress and the bathroom was spotless, although the tap placement was really awkward as you could not turn it to cold as it clashed with the sink. Free breakfast was good, the croissants were dry but the warm breakfast elements were tasty and filling.
Stayed 1 night in Sep 2025

8/10 Good

Paula, Middlesex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great short stay hotel. I was impressed by the cleanliness and new bathroom facilities. Superb.
Stayed 3 nights in Sep 2025

8/10 Good

Eriks

Stayed 1 night in Sep 2025

8/10 Good

Eriks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Tiger Bay

A good solid and reasonably priced hotel with breakfast included. Comfortable but a little stuffy in the room orherwise fine.
Stayed 1 night in Sep 2025