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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Sports facility
Lobby
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar
$74
includes taxes & fees
Apr 2 - Apr 3

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪9 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cardiff Bay by IHG

3-star hotel in Butetown
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Express Cardiff Bay by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Room was quiet and beds were comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Staff very friendly , room (109 ) clean but carpet stained and pedal bin broken . Breakfast was a let down unfortunately as not very well cooked and barely warm .
Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Liked: Staff & service, amenities
Only thing we found disappointing was petrol cars parked in the charging points so we were unable to charge car
Stayed 2 nights in Dec 2025

6/10 Okay

Fernando

Liked: Amenities
Better maintenance needed. The radiator had a little control panel that seems to have a battery. It wasn't working well and it was making a constant noise at regular intervals similar to the noise of a fire alarm unit whose battery needs to be replaced. VERY ANNOYING. Cleaning could be better. the fan in the shower was cover in a nasty amount of dust that was blocking almost the total area of the fan air flow. The breakfast buffet was very basic. The coffee was AWFUL. Both coffee machines had notes on them about failures. DISAPPOINTING. Parking was very limited. Even main road parking was limited. NOT GOOD.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities
great room
Stayed 5 nights in Dec 2025

6/10 Okay

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value for money. Staff were friendly and helpful. Breakfast was good. Quiet location but within walking distance of city centre. Parking was a bit of a pain, not always spaces - but they refund you if you are unable to park. Overall, nice experience - would stay again if I went to Cardiff Bay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice woke up at 5am constant tapping noice that you could even hear in the hallway reception didn’t know. What it was
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no fried eggs or mushrooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Ceri

Stayed 1 night in Dec 2025

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Room comfort
We were disappointed that the hotel does not offer blue badge holders a
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room spotless. Front desk and breakfast staff friendly and helpful,
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was lovely. Very clean. Rooms were comfortable and again very clean. The staff were so helpful and friendly always smiling. Nothing was a problem for them. Breakfast was really good. Nice choice and tasty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Faheem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room close to all amenities
Stayed 1 night in Nov 2025

6/10 Okay

N

Liked: Cleanliness, staff & service, amenities
The mattress wasn't too comfortable. Didn't sleep that well on either night. Room was clean and a decent size
Stayed 2 nights in Nov 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as we entered the hotel we were hit by a lovely clean , fresh smell :) Room was clean, breakfast we great. All food was fresh and of high quality. Staff were very helpful and warming . Would highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Aroon

Stayed 2 nights in Nov 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Nov 2025

4/10 Poor

Angela

Liked: Staff & service
You can check in at 2pm and when we arrived we were told our room wasn't ready, nearly 2:30 before we could check in, although they were very apologetic they could of at least offered a coffee while we waited. The outside of the hotel nearest to the river was in a state, there were weeds everywhere and even big buddleias growing out of the cracks in the ground which looked like they had been there for over a year, the whole outside needed a good tidy up to make it welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Great stay near bus into Cardiff city.
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities
Very comfy bed, and good housekeeping. There were 3 teabags, 4 coffee sachets and 4 milk cartons in the room, which I found to be budget standard not reflecting the room price. Breakfast giid but kor sorcual
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025