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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Terrace/patio
Bar (on property)
Standard Room, 1 King Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Housekeeping
$73
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪9 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cardiff Bay by IHG

3-star hotel in Butetown
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Express Cardiff Bay by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 418 out of 1011 reviews
Rating 8 - Good. 411 out of 1011 reviews
Rating 6 - Okay. 120 out of 1011 reviews
Rating 4 - Poor. 41 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

beverley

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Abdul Wahab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

5

It has been comfortable and clean place. Thank you
Stayed 5 nights in Aug 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marsha Joy Raneses

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was nice and the staff friendly but the aircon in the rooms not working (it was a hot weekend in August) although, bizarrely, it was working in the bar area. They did supply a plug in fan but it was not very effective. The area looked a bit run down.
Stayed 1 night in Aug 2025

8/10 Good

Tetyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely peaceful hotel on the waterfront. Do ask for the waterfront view (otherwise you’ll be facing car park). Comfortable room, large bed, kettle, iron. The breakfast is basic, but all in all good value for money. Cardiff Bay/city centre are 20 minutes walk in opposite directions. Bus stop is 5 minutes away, train station 10. So great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Nice comfortable room, friendly staff, and a good buffet breakfast. It was difficult to find a space yo park at 6.30 pm in the hotel car park.
Stayed 1 night in Aug 2025

6/10 Okay

Cerian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, comfortable beds, good location. However, we were on the 3rd floor and the room was roasting (only 24 degrees outside and not that sunny). They supplied a fan when asked, but it didn't really do anything. The warmth definately affected our quality of sleep. The loos are also very low, felt like we were back in school. Also, no milk for the coffee machines at breakfast, which was not labelled and we had to ask about.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness
I found the food very good and the beds very clean and comfortable
Stayed 4 nights in Aug 2025

8/10 Good

Alan, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Nights Stay

Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geeat lication and value for money.

Family room, double bed and a pull out double. Very clean and comfortable. Great lication for town and the bay. Great valur for money and breakfast included.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Convienient Location but Lacking

Stayed 1 night in Jul 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot hot hot

Everything was fine apart from the temperature of the corridors and room, very hot and stuffy We were on the 3rd floor so can’t comment on the other floirs
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rolant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed Wales

Breakfast was amazing. So well looked after. Room was okay, but it was so so hot with very little air conditioning. Should have asked for a fan.
Stayed 3 nights in Jul 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Flordeliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very accomodating and friendly . The food preparation is brilliant ( breakfast buffet)
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Dirty shower area and air conditioner only blew out hot air even when turned down to 5. The room did its job bed, shower and 20 minute walk to the city centre.
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room but unbear
Stayed 1 night in Jul 2025

6/10 Okay

Zuhair

Liked: Staff & service
Stayed 1 night in Jul 2025