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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Terrace/patio
Lobby
Exterior
Bar (on property)
Standard Room, 1 King Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Cardiff Bay
    ‪19 min walk‬
  • Cardiff Castle
    ‪5 min drive‬
  • Principality Stadium
    ‪6 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

Future Inns Cardiff Bay

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1516)
The price is $199
per night
$239 total
includes taxes & fees
May 22 - May 23
Future Inns Cardiff Bay

About this property

Holiday Inn Express Cardiff Bay by IHG

Hotel in Butetown
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Express Cardiff Bay by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 416 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adeyemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Its amazing and enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate and easy walking access to town centre and the bay , defo stay again
Stayed 1 night in May 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located between Cardiff Bay and the town centre though a little too far to walk. Very nice building from the outside with a number of parking spaces which get filled up quite quickly. Excellent welcome and reception service from Sakhwat and a delightful ground floor room alongside the river. Great breakfast included. All staff seemed really happy and welcoming. Recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2025

8/10 Good

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overall acceptable, but tight rooms for families

The staff were all excellent, friendly and helpful. The hotel was pretty clean all things considered. Slightly concerning about the number of warnings in the car park about keeping cars locked and valuables out of sight, made me think we were in a high crime area. Unfortunately as a family of 4, with 10 and 7 year olds, the rooms were very cramped. Would be fine if it was for 2 people. Beds weren't the best and the pillow was either too thin or the other was hard and lumpy. No sweet spot. Air con / fan system was noisy too. Location was overall good, a one stop shop 2 mins away, 20 mins walk to Cardiff city centre and Cardiff bay areas.
Stayed 2 nights in Apr 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Convenient location for both the city and Cardiff Bay area, whether to see a show or just visit for a break and enjoy great food. Very friendly, motivated and helpful staff.
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic

The room was very tired and noisy next to the lifts.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort

Noisy room. Disturbed rest. Rooms nice

Noise from heating ventilation system above room (not in room). Resulted in poor night rest. Highlighted to receptionist but received no apology. They just make a note and said they would pass ob
Stayed 1 night in Apr 2025

6/10 Okay

MR S

Stayed 1 night in Apr 2025

8/10 Good

Evi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly and made sure we had everything we needed. It was right by the wharf, and had a beautiful view of the water. It’s close to the city centre, about a 10 minute walk, so that was convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round very good convenient hotel. Very comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay for a night out in Cardiff
Stayed 1 night in Mar 2025

8/10 Good

Sian

Stayed 2 nights in Mar 2025

6/10 Okay

Lyndsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Room not ready at check in at 2.10pm, despite being able to check in from 2pm. Room not ready until after 3.20pm. Staff friendly, hotel and room clean and quiet despite being busy.
Stayed 1 night in Mar 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Location unusually admits houses with the main entrance not clear and only accessible by car not on foot( no pathway) The location I thought was closer to Cardiff bay however on arrival feels quite remote and 20 mins walk.
Stayed 1 night in Mar 2025

6/10 Okay

Dan

Stayed 1 night in Mar 2025

8/10 Good

Olive B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Charlie

Stayed 1 night in Mar 2025

4/10 Poor

Jan

Liked: Staff & service

Constant noise

Awful, writing this at 2am, unable to sleep due to external noise (engine/generator noise constant (few min stop at 0.44 and 1.40ish) . If had known potential noisy location would not have booked. Not looking forward to drive tomorrow/morning shattered, would add video but cannot
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very welcome breakfast.. staff where friendly and extremely helpful
Stayed 1 night in Feb 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe very friendly and helpful. Breakfast very good with a good selection. Room nicely layed out with all you need for a few nights away. Would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Property conditions & facilities
Stayed for two nights, service was good and breakfast was lovely. Theres a wee shop nearby too and not too far a walk from city centre
Stayed 2 nights in Feb 2025