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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Exterior
Shower, hair dryer, towels
Lobby
Standard Room, 1 King Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Cardiff Bay
    ‪19 min walk‬
  • Cardiff Castle
    ‪5 min drive‬
  • Principality Stadium
    ‪6 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

Future Inns Cardiff Bay

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1510)
The price is $88
per night
$106 total
includes taxes & fees
Apr 30 - May 1
Future Inns Cardiff Bay

About this property

Holiday Inn Express Cardiff Bay by IHG

Hotel in Butetown
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Express Cardiff Bay by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 418 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short trips
The rooms are clean and quiet. Great for business trips.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Breakfast and staff were excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Stayed 2 nights in Dec 2024

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for walking to the city centre. Charge for parking is very cheeky, and the lack of spaces difficult. Our room was on the top floor,by the lift machanisms. It was very noisy all night.
Stayed 3 nights in Dec 2024

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff. Room - not so great.
We initially had a room where there was some sort of industrial ‘buzzing sound’. We were given a new room where it was worse and finally a room which clearly wasn’t often used for guests. No great. Breakfast however was excellent and the staff tried everything to make our stay pleasant. We were told there was a fault with the heating system - hence the noise.
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Kiera and Lin were amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Trudi

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Staff really friendly and helpful and went out of their way to make sure we were happy with everything. Room and public areas very clean. Will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, lovely and clean only small downside the shower wasn’t brilliant but that wouldn’t stop me staying again
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern clean quiet room overlooking water. Great full cooked buffet breakfast included. Excellent value and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cardiff stay
Good position of hotel, plenty of parking at good rate. A little bit short staffed, but all friendly and helpful. Fire alarm went off in the night, but dealt with well .
Stayed 2 nights in Dec 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Checked in at 2.30 . Easy to walk to Bay. Comfy beds. Breakfast good.
Stayed 1 night in Dec 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Johanne

The food was great, bed was really comfortable but the toilet could do with being a bit higher…..I felt like I was back in the infant school with baby sized toilets!! Apart from that the stay was excellent. Thank you
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Jon-Kris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

kerry

Liked: Cleanliness
Disliked: Staff & service
Ok visit
Nice clean bathroom, no water to drink or tea bags in the room. As a disabled visitor no help at any stage was offered
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in - exceptional
Excellent welcome on check in, very friendly staff and very helpful. Very good breakfast.
Stayed 2 nights in Nov 2024

4/10 Poor

Stuart

Business traveler
Disliked: Staff & service
Stay was good, breakfast was awful, ovre 3 nights more and more food items were unavailable....staff were doing there best but when you don't have things such as jams, marmalades plus hot items its pretty poor
Stayed 3 nights in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Breakfast busy & staff struggling to keep up. Shout out to Scot & Lisa who were amazing, friendly & helpful. Poor choice for decaf coffee. Should have decaf coffee beans in machine as well as caffinated. Instant is awful.
Stayed 1 night in Nov 2024

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cardiff Bay
Really good location by the bay. 4 EV charging points 55p per KW. Breakfast included however very busy with long queues and everything constantly running out.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tracey
Really good overall. Breakfast was chaotic with no plates, cups glasses etc and things not working eg pancake machine, hot chocolate and juice. Receptionist was working extremely hard to help out in the breakfast room.
Stayed 1 night in Oct 2024

10/10 Excellent

RASHEED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veery nice and quiet environment. Would definitely stay here again.
Stayed 1 night in Oct 2024