Hotel Indigo Cardiff, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo Cardiff, an IHG Hotel

Exterior
Exterior
Exterior
View from property
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪1 min walk‬
  • St. David's Hall
    ‪3 min walk‬
  • Cardiff Castle
    ‪3 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪37 min drive‬

Room options

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Cardiff, an IHG Hotel

4-star hotel in Cardiff City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Hotel Indigo Cardiff, an IHG Hotel offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to meeting rooms and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 43 square feet (4 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance.

Hotel Indigo Cardiff, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff, An Ihg
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff, an IHG Hotel Hotel
Hotel Indigo Cardiff, an IHG Hotel Cardiff
Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

Hotel Indigo Cardiff, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 943 out of 1262 reviews" "
Rating 8 - Good. 228 out of 1262 reviews" "
Rating 6 - Okay. 62 out of 1262 reviews" "
Rating 4 - Poor. 15 out of 1262 reviews" "
Rating 2 - Terrible. 14 out of 1262 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cymru 2024 Road Trip
It was a one night stop on our way from Western Wales to Cornwall and a much needed rest between our destinations. It was a perfect City respite for our road trip :)
Stayed 1 night in Oct 2024

8/10 Good

Mobin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, very kind members. The only down side was the old smelly parking.
Stayed 1 night in Oct 2024

8/10 Good

Mobin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, kind and helpful receptionist. Nice hot food for breakfast. Very sustainable and highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo Cardiff overnight stay
We really loved the room and the quirky features. We had a room with miners lamps and other Welsh touches. It was a great size, with a fabulous shower. Bed was super comfy. Will definitely return. Our room had an obscured window so not sure what we were facing?
Stayed 1 night in Oct 2024

10/10 Excellent

Lene

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for shopping trip
Really friendly staff. Not much natural light in room, as small courtyard facing window, but very comfortable, and no street noise
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, amenities
Disliked: Staff & service
/
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but could be great!
Firstly, the location is excellent, close to the shops and bars, NCP parking a few minutes walk away, and the castle is just down the road if that's your thing. Our room was quite large and nicely decorated, clean and quiet. We were given a disability room, so I'm not sure that reflects the rest of the rooms, but it was fine for us. The bed wasn't great as the mattress seemed a poor quality sprung mattress - there was an annoying squeak even from breathing, so that should be improved, especially for the nightly price bracket being charged. My biggest gripe was the hotel bar. Although it was a nice place, the prices were a rip off, even for a city centre. Not sure £20 is right for a mediocre cocktail and a lager. On a positive note to finish, the reception staff were lovely and we were able to check in early which is a bonus. I would stay again, I wouldn't visit the bar and would hope for a more comfortable mattress!
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual choice to stay in Cardiff
Last minute getaway on a Sunday night. Asked at check in whether we wanted a quiet room or city facing. We mentioned that it was our 4th visit and jokingly said to put us in the best room available. We were pleasantly surprised by the room. No view bit a lovely spacious room, tastefully decorated.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Cardiff with consistently good service. New restaurant is excellent and well worth visiting.
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem , tucked away off a busy Main Street , really quiet. Rooms are big and excellently decorated with reminders of Welsh industry. Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lovely decor in rooms
Very lovely receptionist checked me in. The food in the restaurant was delicious with good service.
Love this rocking chair in my room
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
Lovely hotel with original features and a really cozy vibe, Great beds, nice extras. Really good breakfasts too
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

SUK YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人稱心滿意的短旅程
酒店於大街上(但宅的招牌不顯眼,要細心一點才能找到,它就在Lloyds Bank旁),四周商店、餐廳林立,走幾分鐘已到達Cardiff castle。 工作人員笑容滿面,態度親切友善。 房間寬敞,活動空間充裕,裝潢雅緻。浴室清潔,梳洗用品齊全。 餐廳裝潢優雅,提供味道很好的早餐。 酒店後門走2-3分鐘可達NCP停車場,入住時務必要向工作人員取長時間泊車的優惠編號。
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The room was lovely, the breakfast was great and all the staff were extremely friendly and helpful! Will book to stay again
Stayed 1 night in Oct 2024

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay but not perfect
The location is very good. The cleanliness and overall look of the hotel is also very good. The most disappointing thing is that the bed was very soft. New mattresses would greatly improve the stay. Also breakfast was v average. The staff need to write down orders and also the food quality should be improved
Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Alveena

Stayed 1 night in Oct 2024