Nice big room (we had a jr King room) but the bathroom wasn’t very clean, yellow stains on shower grout, shower screens not cleaned properly and shower head blocked with lime scale also some black stains around shower seals. We arrived in the room and the hand soap was empty, the chamber maids did nothing about this despite “cleaning” the room twice. Although they were cleaned, the bed sheets had some stains that looked like oil on them.
When we walked out of the hotel on one occasion there were homeless people sitting on the hotel steps, whilst this is more of a social problem than the hotels fault its not a strong look for the hotel, not that they were causing us any trouble at all.
The breakfast was simple but very good, staff were very polite and helpful in reception, hotel bar and restaurant.
Located right in the city centre, it’s a great spot for walking around town.
The rooms are very noisy though, there was an adjoining door between our room and the next and we could hear the people in there talking clearly, likewise every time the people in the room above us walked around the floor creaked and groaned very loudly… enough to wake us up at 7am… it is an old building, but this isn’t great.
To be honest, the location and the staff/service make this worthy of 3 stars overall otherwise it would be less… I wouldn’t stay here again if I could avoid it.