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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Relax by the pool surrounded by a clean and contemporary space with a rectangular pool and comfortable lounge chairs.
Welcome to our reception area, where a modern design and motivational phrases set the tone for a warm and inviting stay.
Enjoy a romantic dinner for two at this elegant restaurant, where a beautifully set table awaits with fine wine and a delicious meal.
Relax and socialize in our inviting lobby, featuring comfortable seating and decorative touches.
Two large beds with white linens, a wooden headboard, and a cityscape mural create a comfortable retreat.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • St. David's
    ‪9 min walk‬
  • Cardiff Castle
    ‪12 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

About this property

Holland House Hotel Cardiff By Sunday

4-star hotel in Adamsdown
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Holland House Hotel Cardiff By Sunday features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Holland House Hotel Cardiff By Sunday is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 464 out of 1007 reviews
Rating 8 - Good. 269 out of 1007 reviews
Rating 6 - Okay. 125 out of 1007 reviews
Rating 4 - Poor. 89 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel with a very nice bathroom

The room decor in this ex-Mercure hotel is a little bit tired but everything was spotlessly clean, the bed was comfortable and the staff were extremely polite and helpful. The best thing by far was the bathroom, especially wonderful bathtub - a real treat.
Stayed 2 nights in Apr 2025

6/10 Okay

Sophie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Franklin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent proximity to the city centre, just a short walk away. Room was very clean and well maintained, comfortable bed and lots of space. Lovely and quiet. A thoroughly enjoyable stay and very convenient having the parking in such a safe environment. We will definitely stay again and would recommend to friends and family
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay but a Spa horel to charge for use of the pool is ludicrous! I didn’t bother and won’t return
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent stay, check in was around 15 mins, as there was a customer complaining where trying to help them leaving
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

10/10 Excellent

graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel ,

Lovely hotel, excellent selection for breakfast, helpful staff, secure parking
Stayed 2 nights in Mar 2025

4/10 Poor

Ian

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
2am fire alarm false alarms Rude door staff Unmanned reception desk Not enough staff for what must have been a very busy weekend Twin beds with less than 30cm between them With a 2 night stay costing £800 I would expect so much more
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mecure Holland House

Very welcoming and friendly Nothing was a bother
Stayed 1 night in Mar 2025

6/10 Okay

Bethan

Stayed 1 night in Mar 2025

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort

Pay per use facilities

The hotel is nice enough. It’s a 5 minute walk from the city centre. However, as with many Mercures I’ve stayed at, there was not enough parking so I had to go to an NCP. Also they advertise as having a pool and a gym - but you gotta pay extra to use it which seems a bit off for residents and something I’ve never come across before. Long wait to check in and out.
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Traveled with group
Liked: Amenities
It was well placed for walking into city centre. Restaurant was only average. It was annoying to have to pay £10 to use pool as on the first day, we only had time for a 40 minute stay in the pool area. Staff were all lovely.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay for 2 nights in Cardiff was lovely. The hotel was spacious but it would have been good to have a quiet area to sit in during the day. We were going to eat in the restaurant on the night we arrived. However we found the menu rather predictable. However what made us change our mind about eating in was the horrendous noise coming up from the floor below us, the function room we were told. It made the room literally vibrate and it made me a little queasy.
Stayed 2 nights in Feb 2025

8/10 Good

Siobhan

Stayed 2 nights in Feb 2025

10/10 Excellent

Garin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ataff were incredibly friendly, the overall atmosphere of the hotel waa lovely, and the add ons as it was out anniversary were very kuch appreciated.
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Aung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Amenities
Nice hotel good staff easy check in and out
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Not a hotel I would choose to stay in.

Parking was a nightmare! The hotel car park was full and trying to find another car park was not easy. Paying at the NCP car park was a pain. I had to download the app and it would not let me register my card. It took me an hour and a half to park my car. I also had to queue at Reception as there was only one receptionist at my he desk. We came to a Tennis Presentation function. The food served was very mediocre. Also, the bar on the First Floor closed at 11pm!
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely! The hotel was amazing. However the only two things I would say were slightly disappointing was for the balloons and banners birthday package I was told this included balloons (plural) but only found one and two small banners. The other thing is that I paid for a king bed in the privilege suites and got given two single mattresses stuck together. Other than This the food was amazing and great service. Probably the best hotel in Cardiff. Didn’t feel the safest in the area, but fine if you plan to stay in the hotel and leave for day trips.
Stayed 1 night in Feb 2025