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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Indoor pool
Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Sauna, hot tub, steam room, body treatments, aromatherapy
Breakfast and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
$103
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Place, Cardiff University
    ‪17 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Holland House Hotel Cardiff By Sunday

4-star hotel in Adamsdown
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Holland House Hotel Cardiff By Sunday features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Holland House Hotel Cardiff By Sunday is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ceri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Leigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Booked this hotel for concert that we were attending stay was excellent facilities where good and Overall experience was great Will definitely stay there again in the future.
Stayed 2 nights in Jun 2025

4/10 Poor

Alanah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We got to the hotel and had book a superior room , we got to the room and had to ask to change rooms as the temperature was unbearable as the air con wasn’t working only to be moved to another room where the air con wasn’t working so we then had to move again and we were downgraded to a double disabled room and offered no compensation for this as. The bedding had makeup stains on it when we untucked it and the window was smashed. The staff were very quick to change us to different rooms however I was not happy to be downgraded without offering compensation for this aswell as having dirty bedding.
Stayed 2 nights in Jun 2025

10/10 Excellent

T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel, very central, clean and spacious rooms
Stayed 1 night in May 2025

2/10 Terrible

Kate

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property was very tired. Air conditioning didn’t work in the first room and the replacement room was incredibly noisey. Tiles in bathroom were broken and lifting. Check in was incredibly slow and reception didn’t pick up their phone when I rung multiple times. Felt unsafe just outside the Hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

G D

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location decent sized room, no complaints
Stayed 2 nights in Jun 2025

8/10 Good

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Yes it was a lovely stay Disappointed that we had to pay twice for the spa to use on Saturday and Sunday but the room and service was great
Stayed 1 night in Jun 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, room comfort

Essex Eagle

Only stayed for one night whilst attending the cricket at Sophia Gardens. Convenient for the City. Comfortable and clean. Big room but a bit tired in places. Staff were friendly. Always frustrating when parking and leisure facilities are extra, but that's the way of the world, I guess. Would stay again if still competitive with other City venues
Stayed 1 night in Jun 2025

10/10 Excellent

Penny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for 1 night. It was quite difficult to find the hotel as there is no signage along the road on the hotel that is clear from driving past, but with a couple of u-turns we found it. Check-in was smooth and quick. rooms were immaculately clean. The bed was super comfy, there was a bath and separate shower in my room, which was super handy for my child as she likes a bath. the breakfast was lovely. so much choice especially 'free from' options which I really appreciated. different milks and gluten free options. the car park I felt was a bit expensive, and again poorly signed. I wondered if I was in the correct place at first. but overall a lovely stay and would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

NICHOLAS

Friendly service A very good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay friendly staff and great amenities
Stayed 1 night in May 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

Lovely Hotel, good location. Great view from our room.
Stayed 1 night in May 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Dump of a hotel made very special by the homeless troop sleeping out the main entrence door. Pay 21 quid to park, 10 quid to swim and 16 quid for breakfast. Dump of a hotel, i fully understand why Mercure sold the place. Never again.
Stayed 1 night in May 2025

6/10 Okay

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and the sights of Cardiff. Nice modern hotel. Skip breakfast though as not good, I would eat out instead.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Business traveler
Brilliant thank you
Stayed 1 night in May 2025