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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Breakfast and dinner served
Fitness facility
Spa reception
Lobby
Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
$79
includes taxes & fees
Dec 22 - Dec 23

Explore the area

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24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, New Theatre
    ‪8 min walk‬
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Double Bed

  • 110 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(34 reviews)
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 110 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holland House Hotel Cardiff By Sunday

4-star hotel in Adamsdown
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Holland House Hotel Cardiff By Sunday is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 24 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Reviews

Holland House Hotel Cardiff By Sunday Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

Reviews

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Room was ok the tv was very limited on what you could watch the room I had before had smart tv which was nicer I do stay at this hotel quite a lot as I enjoy the spa
Stayed 1 night in Aug 2025

6/10 Okay

Tafadzwa

Traveled with family
Liked: Cleanliness

Comfort

On the first night I got a bed that had been joined two single beds and it felt very uncomfortable as I kept rolling to the centre where the mattresses had been joined so I woke up with a back ache. On the second day the cleaning team left a cleaning cloth with bleach on my daughters dress and the dress got bleached. Kitchen team prepared very good meals , the tall man at the help desk was very friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Josephine

We have stayed here many times over the years. We live the location and facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking behind the hotel at just £14.00 via the mipermit app. Free to park between 6pm and 08.00. The hotel also offers parking but this costs £21 a day. Easy walkable route into town for the Castle and city centre shopping. I would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Laurence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Lovely hotel Lovely staff I was not made aware of the additional charges to use the leisure facilities until after I had booked
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Aled

Liked: Cleanliness, staff & service, room comfort

A bit tired

Hotel was clean and the staff really helpful, but the place looks a bit tired and in need of a spruce up. The pool had paint peeling off the walls. We didn’t expect to pay extra for using the pool.
Stayed 1 night in Jul 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

My husband and I, stayed for 4 nights for our anniversary, staff were friendly especially Shane, however the lady on the desk when I was checking out was a bit abrupt when I asked her if she could let my husband go in the outside lift with the suitcase because he needs an operation, she said it's only for wheelchair users? I also thought the charges to use the pool where high, bearing in mind we were staying at the hotel and not just walked in off the street. We also thought it was £10 a day for the use of the pool but it turns out its every time you go in there, so if you have to go to your room for something then you have to pay to go back in! The changing room wasn't very clean ever.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jake

Stayed 1 night in Jul 2025

10/10 Excellent

alan

Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Had a good time

Really comfy bed, would have been better if we didn't have to ask to have our double bed turned into singles by staff.
Stayed 1 night in Aug 2025

8/10 Good

sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Stayed 1 night in Aug 2025

2/10 Terrible

Jay- Te

Stayed 2 nights in Aug 2025

10/10 Excellent

Ayesha

Traveled with group, Traveled with family
Liked: Amenities
Best price at this location and very clean. Bar and spa outclass for gathering or playing
Stayed 4 nights in Aug 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Amazing hotel with great facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel all round

Room was spacious clean and tidy. Had everything needed for a great stay. Also had a mini fridge which I think is great for a room. The breakfast was great and good food. The restaurant was very nice and although we didn’t use the bar it looked very nice. Would definitely stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Theresa

Stayed 2 nights in Aug 2025

2/10 Terrible

Roger

Stayed 1 night in Aug 2025

10/10 Excellent

Ramona

Stayed 1 night in Aug 2025

6/10 Okay

Gemma

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The spa treatments were great. Sadly hotel staff didn’t seem to communicate well at check in or other times we went to the desk. All looks good from the outside and room was nice just the air conditioning in our room didn’t work properly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apart from car park charge at £20 for one night.
Stayed 1 night in Aug 2025

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside the hotel looks amazing but step inside and your ratings start to drop carpets in corridor stained there was dirty linen left outside the door - going through the door we were greeted with a big stain on the carpet while inside the room the curtains were drawn and beads of light were coming through where there were holes in the curtains- the head board had a tear and the bottom sheet had 2 holes in ot moving into the bathroom the towels were really rough and discoloured - extremely disappointed at what is described as a 4 star hotel l would personally rate this much lower .
Stayed 4 nights in Aug 2025