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Mercure Newport Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Newport Hotel

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Friars Walk Newport
    3 min walk
  • Triple Two Coffee
    1 min walk
  • Newport Station
    8 min walk
  • Cardiff (CWL-Cardiff Intl.)
    50 min drive

Room options

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Newport, an IHG Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is $52
per night
$62 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Express Newport, an IHG Hotel

About this property

Mercure Newport Hotel

4-star Newport hotel close to Newport Transporter Bridge
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in February 2022.

Mercure Newport Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 395 out of 579 reviews" "
Rating 8 - Good. 116 out of 579 reviews" "
Rating 6 - Okay. 36 out of 579 reviews" "
Rating 4 - Poor. 19 out of 579 reviews" "
Rating 2 - Terrible. 13 out of 579 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the beating heart of Newport.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Aug 2024

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a prime location with numerous shops, restaurants and bars within close proximity. Our classic room was a nice size, clean and the bed was very comfortable. We would definitely stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Stayed 2 nights in Sep 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel. Excellent service and tasty, fresh breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Good stay generally but uncomfortable bed due to two twins put together!
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Stayed 1 night in Aug 2024

8/10 Good

claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay 2 adults and 2 children. I had called a few days before to request a cot for our toddler and this was in the room. The room was a great size for a family and had a partition so we could still have the TV on when the kids went to bed unlike in most hotel rooms where we have to sit in pitch black until they go to sleep! Bathroom was also a great size. Very modern and no issues with noise. We were on the 9th floor and had lovely views. We paid to include breakfast plenty of choice however the bacon and sausage could have been better quality. Hot and cold options there was something for everyone however as a mercure I would expect higher standard of food. However I would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Teri

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and polite staff. Great views from the room
Stayed 1 night in Aug 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Newport
Very helpful and friendly staff. Hotel has been completely refurbished and all in great condition despite the outward appearance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Staff are very hospitable and friendly and always willing to help with any requests. Decent breakfast, which you can pre book each day for £10, or £15 on the day. Room was clean, good TV service and bathroom facilities. Hotel isn’t located too far from Newport city centre areas. All in all a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Joy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and modern. I liked that there were shops nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, room with a view of old Newport and Twm Barlwm
Stayed 1 night in Aug 2024

4/10 Poor

Louisa

Disliked: Cleanliness, staff & service
Waited about 10 mins to check in, lady was busy with another customer and a guy was on the laptop. He could’ve just stopped what he was doing for 10 mins and check me, my husband and his daughter in. I booked for two rooms thinking that we would be next to eachother and we wasn’t, one room was on 13th floor and the other room was on the 14th floor. Completely unacceptable for the amount I paid, I wouldn’t expect this from this sort of hotel. Mine and my husbands room had glitter/sequins over the floor and when I went to scrap them up off the floor I also got clumps of dark coloured hair, so he went downstairs and asked someone to vacuum our room, didn’t have enough towels for us two, only had one bath sheet, one hand towel and a foot mat. So he had to go back downstairs to get another towel for himself. After driving 8hours to get to the hotel for the Billy Joel concert this is the last thing we wanted.
Stayed 1 night in Aug 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mercure is a Nice clean hotel. Expedia organised this at short notice as the Silurian hotel we had booked via them had gone bust. We only found out by accident the day before. In my opinion Expedia failed in their duty of care to me the customer in respect of failing to inform me the hotel I’d previously booked was no longer available. It had in fact gone bust at least 6 weeks before we were due to stay. To be totally fair the Silurian Hotel is still coming up on other booking sites so there is clearly a systemic failure here. In other words their systems are broken.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

JAEGEUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very good hotel - clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out i can not fault this place Sally who checked me in was very helpfull i will definitely recommend this lovely hotel to friends and family
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024