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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Exterior
Reception
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Newport Transporter Bridge
    ‪3 min drive‬
  • Riverfront
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1000)
$120 nightly
The price is $120 total
includes taxes & fees
Holiday Inn Express Newport by IHG

About this property

Mercure Newport Hotel

4-star Newport hotel close to Newport Transporter Bridge
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in February 2022.

Mercure Newport Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 684 reviews
Rating 8 - Good. 136 out of 684 reviews
Rating 6 - Okay. 44 out of 684 reviews
Rating 4 - Poor. 20 out of 684 reviews
Rating 2 - Terrible. 17 out of 684 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nick Redhead

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly Staff, room showing it's age!

Regular stayer at Mecure Newport, Check in and staff always friendly. Room on this trip was starting to show its age, fittings starting to show wear, walls with lots of grubby marks on the walls. Room had a strange smell when I first entered the room but I quickly became nose blind to it. Drainage in the bathroom sink was slow so you had to turn the tap off when brushing your teeth so it didn't overflow. I like staying at this hotel, it suits my needs for business perfectly, but it does average out at over 100 pounds a night, this puts it at a price point of high end hotels such as Celtic Manor which is just down the road. If the condition of the rooms deteriorates it will make the hotel very expensive for what it is. When the hotel was new it could command a premium but maybe not so much now, this is a shame as the food and staff are great. Other rooms I have stayed in previously were decent so maybe a one off.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

2/10 Terrible

Dr Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Stayed 3 nights in Feb 2025

8/10 Good

FURUYAMA RIICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Traveled with group

Great place

Fantastic check in. Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Willann

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Convenient location for a favourable stay!

The heating in the room was unbearable as it would not go down below 19 degrees. Made it hard to sleep at night. No slippers in the room which available even on request (slippers were mentioned to be offered in the room chosen). The food at the restuarant in the hotel was overpriced and not as great for the price it sold at. The housekeeping was great. Cleaned or tidied rooms when required and needed almost daily as indicated. Bed felt a bit small for the room requested.
Stayed 3 nights in Feb 2025

6/10 Okay

Nigel

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Staff & service, property conditions & facilities
Bh
Stayed 1 night in Feb 2025

6/10 Okay

Mat

Liked: Cleanliness

Mercure

Hotel easy to see landmark so easy to find View from 10th floor good Room clean Room too hot can't open windows Breakfast adequate juice not great not good yogurt or muesli if I go again I would eat breakfast at cafe or m&s
Stayed 2 nights in Feb 2025

10/10 Excellent

laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fanatic hotel. Modern clean and lovely staff.
Stayed 1 night in Feb 2025

6/10 Okay

Ceri Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bogdan in the restaurant was excellent, superb service, the dinner we had was good but not great. Breakfast wasn’t good, bacon dry, eggs solid and service wasn’t good. Room was hot and when turned down to 19 degrees which was as low as it goes still too hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new hotel in town centre

Lovely new hotel in the city centre. Ideal location if visiting Rodney Parade football stadium which is a short walk away. Well furnished rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Aleksandar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Second stay here for my daughter and partner and they can’t recommend it enough
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel Staff were most accommodating both at the front desk and in the restaurant. Nothing was too much trouble. Very good food Housekeeping could have been a little more thorough
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Lovely hotel near to town centre. Parking over the road which is very reasonable. Breakfast was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Miss

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Sami

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked that hotel .one of the best in town I believe and term of service it’s amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities

Great city centre hotel, but need more attention..

Lovely hotel, but a few hicups. Not normal tea on the tea tray, had to go down to reception for some. Room temperature we fould not controll . Breakfast was definitely not the best ive had at a mercury hotel. Very littel choice. No hash browns, bacon just left out under lights to long so it was hard.
Stayed 1 night in Jan 2025