Mercure Newport Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Newport Hotel

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Friars Walk Newport
    ‪3 min walk‬
  • Newport Stadium
    ‪6 min drive‬
  • Newport Docks
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪59 min drive‬

Room options

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 177.9 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed, City View

  • 177.9 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Mercure Newport Hotel

4-star Newport hotel close to Newport Transporter Bridge
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in February 2022.

Mercure Newport Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 407 out of 597 reviews" "
Rating 8 - Good. 120 out of 597 reviews" "
Rating 6 - Okay. 37 out of 597 reviews" "
Rating 4 - Poor. 19 out of 597 reviews" "
Rating 2 - Terrible. 14 out of 597 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and consistent, restaurant is quite slow but other than that all good
Stayed 4 nights in Oct 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel, but just too warm!
Hotel was nice, only issue being the room temperature, it was so hot and you although we changed the temperature setting to the lowest, it didn’t make much difference. You couldn’t open any of the windows, so it also felt stuffy.
Stayed 1 night in Oct 2024

6/10 Okay

Dewi

Stayed 1 night in Sep 2024

10/10 Excellent

Alvaro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negative comment about the Mercure. The hotel is in a great condition, the restaurant for breakfast and dinner had very tasty food and the gym, though small is well equipped.
Stayed 1 night in Oct 2024

4/10 Poor

James

Stayed 4 nights in Sep 2024

10/10 Excellent

sajedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel worth it from every aspect
Absolutely fantastic stay we were in Cardiff for a night. Room and hotel is new so everything was of very high standards, cleans and very modern. The standout were definitely the staff at reception who went above and beyond to accommodate our stay. Thank you for a great experience and stay.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 2 nights in Sep 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MISS

Stayed 1 night in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern room, well appointed. Good breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Fitas

Stayed 1 night in Sep 2024

10/10 Excellent

Jann

Liked: Staff & service, property conditions & facilities, room comfort
Great overnight stay - falling distance of Potters
Great overnight stay , Mollie was extremely helpful and accommodating
Stayed 1 night in Sep 2024

8/10 Good

Sampath

Liked: Cleanliness, staff & service, property conditions & facilities
Reception is very welcoming and
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

andrea

Stayed 2 nights in Sep 2024

8/10 Good

Carlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the beating heart of Newport.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Aug 2024

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a prime location with numerous shops, restaurants and bars within close proximity. Our classic room was a nice size, clean and the bed was very comfortable. We would definitely stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Stayed 2 nights in Sep 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel. Excellent service and tasty, fresh breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024