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New House Country Hotel

4.0 star property

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Photo gallery for New House Country Hotel

Front of property
Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board
3 bars/lounges
Food and drink
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
$187
includes taxes & fees
Oct 7 - Oct 8

Explore the area

View in a map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Place, Caerphilly Castle
    ‪6 min drive‬
  • Place, Cardiff University
    ‪11 min drive‬
  • Place, Principality Stadium
    ‪14 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

New House Country Hotel

4-star hotel in Rhiwbina
A restaurant, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and wedding services are onsite. Housekeeping is not available.
New House Country Hotel offers 37 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a fitness center, a terrace, and a garden. Onsite self parking is complimentary.

New House Country Hotel is a smoke-free property.

A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Sequoias Restaurant - This fine-dining restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Georgian Lounge - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 334 reviews
Rating 8 - Good. 76 out of 334 reviews
Rating 6 - Okay. 24 out of 334 reviews
Rating 4 - Poor. 11 out of 334 reviews
Rating 2 - Terrible. 8 out of 334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Arnold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Lake Country

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly best fish n chips in Wales.
Stayed 1 night in May 2025

10/10 Excellent

Huseyin

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful location, wonderful people, and the most comfortable room
Stayed 1 night in May 2025

8/10 Good

Steve

Stayed 1 night in May 2025

10/10 Excellent

Rhys

Stayed 1 night in Feb 2025

8/10 Good

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just ok. Otherwise great
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful can’t fault them but ongoing upgrades
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler

Business trip

Great views. Great food. Room is dated
Stayed 1 night in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Third stay and gets better each time!

Lovely clean and recently renovated room. Front of the property and on the first floor so a stunning view of Cardiff and Caerphilly mountain. Breakfast was delicious, plenty of choice and quality items on the menu. All the staff were amazing, very helpful and friendly. Beautiful hotel and stunning views. Only small gripe is that the hotel was a little warm, nothing that couldn’t be sorted by opening the windows and turning off the radiator in the room. Fan in the wardrobe and also available at reception. Then again who could predict 20 degrees in April!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family adventure

The room was perfect size for a family of four. It was a gorgeous location.
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Great hotel great breakfast great reception staff always readily available to help.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab nights stay!

Absolutely lovely night away. Couldnt fault the room or the service, the staff were very welcoming and nothing was too much trouble for them. Thank you New House.
Stayed 1 night in Mar 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service
a quaint old house in lovely grounds. the room we very well kept as was most of the hotel and grounds. the only slight worry was a pungent smell in the corridor between the bar and the rooms which was quite unpleasant. this was only in the ground floor corridor though, not obvious upstairs or in the room or the main hotel. Serve was friendly and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful hotel, we had a dog friendly room, which was really large with a patio area outside. Beds are super comfy and everything was spotlessly clean. The staff were especially helpful and friendly.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025