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Parkway Hotel & Spa

4.0 star property

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Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Property entrance
Indoor pool, sun loungers
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi
Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

$169
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Llanfrechfa Grange Hospital
    ‪4 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪9 min drive‬
  • Place, International Convention Centre Wales
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Penthouse Suite

Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Garden Suite

Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Parkway Hotel & Spa

4-star hotel in Llantarnam
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Parkway Hotel & Spa features an indoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 6 meeting rooms. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Onsite self parking is complimentary.

Parkway Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Ravellos - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Courtyard Coffee Shop - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 972 reviews
Rating 8 - Good. 302 out of 972 reviews
Rating 6 - Okay. 72 out of 972 reviews
Rating 4 - Poor. 20 out of 972 reviews
Rating 2 - Terrible. 16 out of 972 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very good. Food in restaurant was good. Pillows awful need replacing. Definitely need discounts on spa treatments when staying at hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Disliked: Property conditions & facilities, room comfort

Need discounts on spa treatments when booking

Pillows were horrendous old and well used. Wanted a spa treatment but no availability and no discount for booking a room there either.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 1 night in Jun 2025

8/10 Good

Augusta

Traveled with group
Liked: Staff & service, amenities
We loved the serene environment though tje hotel was busy witg functions
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing night away

Lovely stay, friendly staff, lovely pool and spa area. Nice breakfast and lounge area for drinks. Room was very warm but a fan was provided.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice last minute overnight business stay. I would book again if on business in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lady on reception extremely helpful and friendly, great area outside to relax with a beer. Room very comfortable. Great stay!
Stayed 1 night in Jun 2025

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was nice however we're both wheelchair users and asked for an accessible room. We were told we were booked into one but it had a bath. There were no grabs by the toilet. The toilet was really low and could not shut the bathroom door if inside. How tge staff were really nice and helpful and we managed to move as to a fully accessible bedroom with wet room and grab rails 😁
Stayed 1 night in May 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice hotel but could do with modernising
Stayed 1 night in Jun 2025

8/10 Good

Michael

Nice garden view room with seats outside and fire pit. Hotel is sometimes busy with special events. Had to wait until exactly 3pm for checkin. Room was missing robes, and coffee machine did not work. Bar staff were very nice. Reception staff a little indifferant.
Stayed 2 nights in Jun 2025

6/10 Okay

Collette

Liked: Cleanliness, staff & service

Busy, noisy. Lovely staff but not enough of them!

Car park was full when I arrived so had to park in the overflow car park and walk a bit if a trek while carrying bags. And was met met with a queue for check in. My room smelt like cigarettes and the cups had lipstick on them. Had a terrible night sleep there where children running and screaming in the corridor until midnight, followed by someone loudly banging and shouting at someones door around 1am...pool was lovely though although no staff when I arrived and two children wondering around looking for a member of staff as one has cut themselves. So was left to find my own way to the changing rooms and around the facilities.
Stayed 2 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Wood, stay again
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

Travelled from Canada. We loved this hotel. It was clean and the staff were amazing. The weather was unusually sunny from what we were told. The ground were very beautiful. We will stay here again when visiting Wales.
Stayed 6 nights in May 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous as always staff are a joy and rooms and food really good
Stayed 1 night in May 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kiera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and hotel was spotless throughout. Pool/jacuzzi area lovely and relaxing. Good selection at breakfast, food only lukewarm though.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vicky

Stayed 1 night in May 2025

8/10 Good

Steve

Stayed 1 night in May 2025

10/10 Excellent

Miss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reunion

Visited hotel for Pontypool YFC 80th Reunion, Seren assisted with arrangements but Kirsty made sure everything was perfect on the night. Food was delicious and well presented. Stayed overnight, room was spotless and breakfast was delicious with plenty of choice. Definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Staff & service
Lovely staff and beautiful spa
Stayed 1 night in May 2025

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service in clean, comfortable and convenient surroundings.
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but it seems the sort of hotel that would be nice for a longer stay or holiday
Stayed 1 night in May 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Lovely hotel - comfy spacious rooms, excellent food, the friendliest staff, beautiful grounds and amazing spa.
Stayed 1 night in May 2025