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Four Points Flex by Sheraton Cardiff

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Cardiff

Standard Twin Room (Bunk beds) | Desk, laptop workspace, blackout drapes, soundproofing
Daily buffet breakfast (GBP 11.95 per person)
Standard Double Room, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Station Approach, Saunders Road, Cardiff, Wales, CF10 1RH
  • Principality Stadium
    ‪6 min walk‬
  • Cardiff International Arena
    ‪7 min walk‬
  • Cardiff Castle
    ‪10 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking, City View

Room, 1 Double Bed, Non Smoking, City View | Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Twin Beds, Non Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Four Points Flex by Sheraton Cardiff

3-star hotel in Cardiff City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Four Points Flex by Sheraton Cardiff offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cardiff hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A total renovation of this property was completed in March 2021.

Four Points Flex by Sheraton Cardiff is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Four Points Flex by Sheraton Cardiff has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Hotel Sleeperz
Cardiff Sleeperz
Cardiff Sleeperz Hotel
Hotel Sleeperz
Sleeperz
Sleeperz Cardiff
Sleeperz Cardiff Hotel
Sleeperz Hotel
Sleeperz Hotel Cardiff
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff
Four Points Flex by Sheraton Cardiff Hotel
Four Points Flex by Sheraton Cardiff Cardiff

Four Points Flex by Sheraton Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1008 reviews
Rating 8 - Good. 284 out of 1008 reviews
Rating 6 - Okay. 90 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location opposite the train station, quiet and clean but room was slightly on the small side.
Stayed 1 night in Jan 2025

6/10 Okay

Stacey

Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value fot money

Great location. Staff friendly and helpful. Excellent price. Clean and tidy.
Stayed 2 nights in Jan 2025

8/10 Good

Catarina Sampaio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel close to the train station. The city centre is also within walking distance. Nothing special about the hotel, just a nice standard place.
Stayed 2 nights in Dec 2024

8/10 Good

Jamil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really easy to get to from the station
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, comfortable and nice staff
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Room as advertised. Great central location
Stayed 2 nights in Jan 2025

6/10 Okay

Kayleigh

Liked: Cleanliness, property conditions & facilities, room comfort

I would stay here again for the convenience

Reception staff were lovely! Very friendly and helpful. We were able to check in 20 mins early which was nice. Bed was comfy, room was clean. Great location, didn’t notice the trains passing considering it’s so close to the station. Unfortunately the TV was not working- there was no power to the unit itself, we were hoping for a few hours in bed watching tv. We paid for late check out 1pm. At 11:30 we had a disturbance from housekeeping and then again at 12ish. We felt forced to leave our room early even though we paid extra to stay in the room until 1 pm.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel

Good location right near the train station and bus terminal. It's quieter than I expected - I only actually hear trains if I was paying attention. Room was decent for price and perfect for 1 person. Hotel looks new and well kept.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay as normal ,staff are very welcoming and nothing to much trouble
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Hotel was what you expected for the cheap price. The rooms were comfortable enough for one night.
Stayed 1 night in Jan 2025

4/10 Poor

Morris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very beautiful place, excellent location and very neat. My issue was with the fact that after I paid online through Hotels dot com, the hotel still demanded to have a copy/details of my credit card, this terms and conditions were not included at the time of booking. So if you’re not comfortable with that policy, don’t book this place. Also their fire alarms keeps ringing even at night randomly, well they claim it was a false thought. But it was really disturbing.
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James is a top guy and always look after me. Emily is also great help and bubbly peraon. Always get a nice welcome..
Stayed 1 night in Jan 2025

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was seamless. Bedroom was super good for one night and the hotel is within walkable distance to all touristic spots I wanted to visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities
Very nice and clean. Small rooms but they did the trick.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for city centre

Good city centre option and comfortable room. I've stayed before and the standard is consistent.
Stayed 1 night in Dec 2024

10/10 Excellent

Sabahat

Traveled with partner
Liked: Staff & service
The room felt a bit out dated and very small. it is very close to the train station. The lobby was nice and the staff were wonderful.
Stayed 1 night in Dec 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

fouad

Stayed 1 night in Dec 2024

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very small room

Room very small with the bed pushed up against a wall ,no room to pass each other, you would've even swing a cat
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff stay

Stay was very good. Reasonably priced.
Stayed 2 nights in Dec 2024

2/10 Terrible

Keith

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience we've ever had at a hotel

Where to start. Not wheelchair friendly as advertised, unless happy with waiting outside in the cold until someone available to let you in at the back via all the bins. We were next to some utility area (possibly laundry) loud noises ALL HOURS so very little sleep. Blocked shower too. Bathroom door didn't even close - as in stays ajar so can't even go to loo in peace. Most horrendous hotel experience we've ever had.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Nov 2024