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The Beaufort Hotel

2.5 star property

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Photo gallery for The Beaufort Hotel

Double Room, 1 Double Bed, Ensuite | Hypo-allergenic bedding, desk, laptop workspace, soundproofing
Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, soundproofing
Meeting facility
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • Pet friendly
$83
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Beaufort Square, Chepstow, Wales, NP16 5EP
  • Place, Chepstow Castle
    ‪3 min walk‬
  • Place, Wye Valley
    ‪18 min walk‬
  • Place, Chepstow Racecourse
    ‪4 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪38 min drive‬

Room options

View all photos for Triple Room, 3 Twin Beds, Ensuite

Triple Room, 3 Twin Beds, Ensuite | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Triple Room, 3 Twin Beds, Ensuite

7.4 out of 10
Good
(3 reviews)
  • 195 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Triple Room, Ensuite

Family Triple Room, Ensuite | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Family Triple Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 195 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Multiple Beds, Ensuite

Quadruple Room, Multiple Beds, Ensuite | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Quadruple Room, Multiple Beds, Ensuite

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room, 1 Bedroom, Ensuite

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Single Room, 1 Bedroom, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed, Ensuite

  • 191 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Basic Twin Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Beaufort Hotel

Chepstow hotel walkable to Chepstow Castle
Along with 2 bars/lounges, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Beaufort Hotel offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chepstow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and coffee/tea in a common area. Concierge services and wedding services can be provided. Complimentary secured self parking is available on site, along with a car charging station.

The Beaufort Hotel has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee
  • 2 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Beaufort Chepstow
Beaufort Hotel Chepstow
The Beaufort Hotel Hotel
The Beaufort Hotel Chepstow
The Beaufort Hotel Hotel Chepstow

The Beaufort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 254 reviews
Rating 8 - Good. 93 out of 254 reviews
Rating 6 - Okay. 50 out of 254 reviews
Rating 4 - Poor. 23 out of 254 reviews
Rating 2 - Terrible. 11 out of 254 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good.

Great stay at the hotel. So good we are back again the following week.
Stayed 1 night in Aug 2025

8/10 Good

Nickie, Lechlade On Thames

Traveled with partner
Liked: Cleanliness, staff & service
Having read the reviews we were a little apprehensive about booking but the location was were we wanted to be and as it was just 1 night we decided to give it a try. We booked a double room and it was made available to us early. The welcome on reception was really good. Climbing the stairs to the first floor to find our room, the pattern on the carpet does it best to hide tgat its threadbare in many places. The room was compact but had ample tea and coffee and a floor standing fan. There had clearly been an attempt to refresh which sadly didn't extend to the small shower room. Simple regrouting, a new basin and tap and a soft close toilet seat would've made a difference but the main complaint which is key for a hotel was the mattress which is clearly cheapnas when your partner moves so do you and the shower which to call it that could breach trading standards! However, the plus points are the staff who are lovely and really go the extra mile to make sure you're okay, the food which was great, husband had the beef for sunday lunch and said it was the best he's had in ages and the location. A little bit of investment would makeva massive difference to customer experience and ratings.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle concert

Stayed 1 night for a concert at the castle,
Stayed 1 night in Aug 2025

2/10 Terrible

Gareth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrendous room. I paid £144 for a room that had a tiny bed with awful mattress and a shower that couldn’t be used. Was either boiling hot or freezing cold. The second you added the cold to the mixer tap it would go freezing. Impossible to get to a usable or even safe temperature. The pub downstairs was lovely and the staff great. But the rooms were just truly awful.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room was ok for the price paid. Breakfast, service and staff were very good, but the shower was inadequate with poor flow and inconsistent temperature.
Stayed 1 night in Aug 2025

2/10 Terrible

Mitchell, BURY ST EDMUNDS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Chris

Traveled with family
Liked: Staff & service

Disappointed

Room really hot when arrived, windows wouldnt work in either room or toilet so couldnt open window. Room was booked as a triple but set up as a double and a single. Did the job but a bit disappointing
Stayed 1 night in Jul 2025

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Amenities
The property is what you would expect in a very old hotel in wales. Tiny tiny bedrooms, fully equipped, obviously no AC.
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Very handy for trips to Cardiff Concerts

A bit tired hotel which is also a pub Walking distance to Chepstow station and 1/2 hourly service to Cardiff Central
Stayed 1 night in Jul 2025

4/10 Poor

April

Traveled with partner
Great location but rooms are tiny. Pillows were plastic and there was an old plastic bag in our shower. Shower barely worked. It was cheap so I guess you pay for what you get? Wouldn’t stay again BUT if you don’t mind the issues I’ve mentioned the location is spot on. Easy parking. Near to everything.
Stayed 1 night in Jun 2025

6/10 Okay

Emily

Stayed 1 night in Jul 2025

8/10 Good

Robert A.

Traveled with group, Traveled with family
Liked: Amenities
Excellent staff, absolutely top-notch customer service. We were given room 11 at check-in. It smelled very musty and had black mold on the bathroom ceiling. We requested a new room and the staff gave us a much better room and were so attentive to our needs. The hotel is in a great location in Chepstow. The property is tired and worn but it is tidy and a good bargain for a few nights in the area.
Stayed 2 nights in Jun 2025

6/10 Okay

Juliana

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Julian

Traveled with partner
Liked: Staff & service
Rooms could do with an update. Bed comfy. Breakfast lovely. Staff very nice.
Stayed 1 night in May 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely and comfortable hotel. The bath tub was large and
Stayed 1 night in Apr 2025

8/10 Good

Pam

Centrally located

Well placed in the centre of town, this is a popular venue for locals and visitors it seems, with tables outside as well as in. The parking is tight, and the receptionist lovely and helpful when we checked in. We would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
One night stay. Hotel was very tired but the staff were friendly and attentive. Breakfast was good.
Stayed 1 night in Apr 2025

6/10 Okay

David

Ok for a pub ‘hotel’. Decent shower but toilet was tight against the radiator and impossible to sit on squarely. Room wasn’t dirty but equally wasn’t the cleanest. We were charged £15 for having a dog but normally getting a few biscuits and a dog bowl. supposedly for ‘special cleaning products’, but no sign
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights no problems staff fantastic breakfast sets you up for the day, room was comfortable and clean
Stayed 3 nights in Mar 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025