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Mercure Cardiff North Hotel

4.0 star property

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Photo gallery for Mercure Cardiff North Hotel

Property entrance
Exterior
Meeting facility
20 bedrooms, premium bedding, memory foam beds, in-room safe
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Gym
$79
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Place, Roath Park
    ‪3 min drive‬
  • Place, Cardiff Golf Club
    ‪4 min drive‬
  • Place, The Gate Arts and Community Centre
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 20 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(91 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 20 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 20 bedrooms, premium bedding, memory foam beds, in-room safe

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

20 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Cardiff North Hotel

4-star hotel in Llanedeyrn
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Mercure Cardiff North Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Bay Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Kwan Yau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room required maintenance

Bathroom fan timer broken so ran constantly. Sleep was virtually impossible due to constant noise.
Stayed 1 night in Aug 2025

2/10 Terrible

caspar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging for parking for a crumby hotel in the middle of nowhere is price gouging of the highest order. It’s an obscenity honestly. What a dump. I hate this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Business traveler

Relaxing

Air conditioned throughout, so very comfortable in the heat. Rooms serviced when required and comfortable. All staff welcoming and happy to talk
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great to get around easily located my room friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two female receptionists were both friendly and helpful.
Stayed 4 nights in Jul 2025

4/10 Poor

Chioma

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were efficient and handled requests promptly, which we appreciated. However, the overall condition of the hotel left much to be desired. Our first room had visible mould in the toilet, which was concerning. We requested a room change, and to the staff’s credit, this was done quickly. Unfortunately, the second room had a faulty sink, which added to the sense that the hotel is in need of better maintenance. While the service was decent, the quality of the facilities did not meet expectations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roel

Stayed 1 night in Jul 2025

4/10 Poor

Maureen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff service was beyond amazing, especially help with drinks and food after hours. The room was clean and fresh and beds are comfortable. The only negative is that the room had no air conditioning and we were there over the weekend thats just seen 30° days and still hot nights. The fan provided just simply wasn't enough to cool the room even slightly. As a result I had probably the worst 2 nights sleep of my life. However we all knkw the british weather is a fickle thing so my stay may have been different under different temperatures.
Stayed 2 nights in Jul 2025

6/10 Okay

Shamsher

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not up to Expectation!

The rooms do not have a refrigerator or iron and ironing board! 1 of the bar staff was unfriendly and unhelpful. Had to pay for overnight parking which is NOT properly stated when making and paying for your booking.
Stayed 2 nights in Jul 2025

4/10 Poor

Nick

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Just not a great place to stay
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness
Very disappointing: 1. Poo stains on towel, not been cleaned we were shocked and I have a picture as evidence. We asked a cleaner for another towel which never came therefore we shared 1 towel during our stay! 2. No telephone number in room for reception 3. We asked reception face to face 2x for an iron and ironing board which didn’t come within the hour. We then asked the cleaning team who provided the iron/ iron board but tutted when we asked as if it was a major inconvenience for them. 4. The Iron was cheap, in poor condition and clearly needs to be replaced 5. No alcohol the bar at all (rough time 1430) I asked for a pint and the bar man (Moses) said ‘system is down’ I asked if that was for all draft pumps which he replied ‘yes’, he didn’t give any other info. I then asked for 2 drinks from the fridge which were fine. 6. In return after event the bar was still not serving alcohol and had hardly anything left in the fridges. The barman was more helpful but he was struggling to find glasses for our drinks it wasn’t great service at all. There was also dirty dishes stacked behind the bar again very messy not professional 7. The pillows were very hard and uncomfortable, we only had 2 pillows in our room so 1 each. Need more pillows please, shame because the mattress was very comfortable In all honesty it was very disappointing, I thought the Mercure had a good reputation but the fact we paid over £250 for the room without breakfast is disgraceful.
Stayed 1 night in Jul 2025

6/10 Okay

mark

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Booked 2 rooms- they could only find a reservation for 1 !! The one room we did get in had a toilet that was leaking water all over the floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointing service

Poor and disorganised service from staff. Waited around 30 minutes to be served in restaurant. Poor water pressure in bathroom, and intermittent hot water in shower. Noisy ventilation system and dripping noise which continued throughout the night.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Jun 2025